nukecad

Definitely a matter of semantics. CCleaner is doing what it is asked to do and disabling the extensions so Ccleaner is working correctly and is not bugged, but Firefox is then undoing what CCleaner has done. (It's like asking your son (CCleaner) to close your garden gate, but your daughter (Firefox) later opens it and leaves it open, you can't blame your son for that, he did what was asked). When you run CCleaner it is simply showing the current state of those extensions, enabled or disabled. (That's you looking out of the window to see if your gate is open or not). As you say the only thing that CCleaner could do is stop showing those startup entries for the Firefox extensions, (That's eqiavelent to you closing your curtains so you can't see the gate). But I expect that if the entries were simply not shown in CCleaner then there would probably be complaints that CCleaner is not showing all Firefox startup entries. I'll flag this thread/issue up to the staff, but TBH I don't think there is much that can be done by CCleaner to stop Firefox re-enabling those entries. It's something that would have to be changed with Firefox itself. (Maybe post a bug report on Bugzilla?) PS. By playing about with About:Config and Perfs.json I can sometimes, not always, get Firefox to stop re-enabling the Bing search engine extension for a while - but only for a while and it always comes back eventually.

Not really a bug - CCleaner is doing what is is expected to do and disabling the extensions - but Firefox is then re-enabling them again as soon as you launch Firefox. So it's more of a pointless excercise disabling the 'special' Firefox extensions, rather than being a bug. It wouldn't matter how, or what, you used to disable them, Firefox will always put them back/re-enable them. (This particular issue is nothing to do with syncing, but it is similar to the syncing issue with browsers. If you have your browser synced then you can clean synced browser data off your machine with CCleaner and it's gone from your machine; but the browser will sync it back again as soon as you open the browser - So that cleaning of synced data is also pointless). This one may be confined to those 'special', pre-loaded, Firefox extensions and not be an issue with other browsers? (And I'm not going to install Chrome just to test it). (PS. I believe that I have found the json file that is controlling that automatic search engine/other extension launching in Firefox but want to look at things a bit more before playing about with it).

Well I've not found how to permanently disable them yet, but I have found confirmation of my thinking/testing of what the Firefox 'Remove' option actually does, or more importantly doesn't do. https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox I'm tending to think that they are 'baked in' and can't be completely disabled/removed without some kind of hack to the Firefox loading process.

@GeorgeNelis @lmacri As this is a different issue from the one where it was originally posted (that one was solved) I have now split it out into it's own thread.

Yes, it's a known intermittent issue that has been going on for a while now and most of us see it now and again. It's only an odd display issue and doesn't affect how CCleaner works. It's also common, and interesting, that the duplicates are different on the 'Windows' (repeating lists) and 'Applications' (repeating entries) tabs as you have shown there. No doubt it is on a 'To-Do' list for the developers, but as its just cosmetic and not functional it's probably not a priority.

I've done a bit of testing now and I think it's just an issue with understanding the terminology used by mozilla. 'Removing' a search engine from the One-Click list doesn't disable the search engine, it just 'removes' if from that list and stops it being displayed on the search bar dropdown. The 'removed' search engine is still loaded and enabled, but you can't see it on either list. You can fully disable the search engine using CCleaner, but you have to close Firefox to do that - and then Firefox simply re-enables it again when you open Firefox. To test: I removed all but google from the list in Firefox. Open CCleaner and they are still displayed as enabled. Close Firefox and disable the extensions in CCleaner, close CCleaner. Re-open CCleaner and they are still disabled. Close Ccleaner. Re-open Firefox and there is still only Google showing in the One-Click list. But re-open CCleaner and you can see that re-opening Firefox has enabled them all in the background again. So CCleaner is disabling them, but then Firefox is re-enabling them next time you start it. To stop Firefox doing that then you would have to make a change to what Firefox does on launch. I'll have a look round and see if I can find anyway to stop Firefox doing it. PS. Testing a bit more it seems to be any Firefox plugin that does not show a 'Publisher' or shows Mozilla as the publisher that will get re-enabled in this way at Firefox launch.

Not sure if it's relevant but there is a known issue with legacy Edge causing a general slowdown of Windows on some systems following a recent KB update. It's supposed to have been fixed by a further KB update, but ... Microsoft's suggested solution is to download/install/use Edge Chromium.

The op of this thread was doing it the wrong way round, you have to enter you key and then click register. The sequence is Options>About>Upgrade to Pro>{enter your key}>Register. You also have to enter your registered name in a seperate box that pops up - the same name that you used when purchasing. (Older versions may ask for the name and key in the same box). Be careful not to have leading or trailing spaces in the name or key. Also be careful not to confuse number and letters in the key, eg. 'S' and '5' can often be confused. (It's best to copy/paste the key from your confirmation email). See lower down this page for more details and screenshots: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional

Confirmed that I can do the same and they come back. They are obviously being background loaded/enabled by Firefox itself when you launch it; so that they would be instantly available if you selected them in Firefox. I'm not sure how to stop that, there is probably something in Firefox 'About:Config' that would do it but there are a lot a Firefox settings to wade through in config. If I get time I'll see if I can track then down later.

@cosmo As your question is different from the thread that you posted on (which wasn't about the browser anyway and was in the wrong section) I've split it out to it's own thread with a new title.

Good to hear that you eventually got the combination working. I'd also noticed that CCleaner v5.71 take a bit longer to load than previously, but it's not too bad here.

If as you say they were on the gmail site/servers and not saved to your computer then no software can recover them. Software like Recuva can only find what has been deleted from YOUR harddrives, they can't touch other companies servers. Unless they are still in the gmail trash bin (or downloaded/saved to your computer) then they are gone. If they are that important then you may have one last chance that google can recover them, they can/will sometimes recover maliciously deleted emails (It's not realy meant for if you have deleted them yourself); see the steps to take given in this post: https://support.google.com/accounts/thread/26820304?hl=en&msgid=26834999

No, no, no; That would double my overdraft.

If it was downloaded and stored on your computer then possibly. If it was only stored on the gmail server(s) then those are protected and Recuva (or anything else legitimate) can't touch them. You may be able to recover them from within gmail itself. Are you trying to recover some, or worried about someone else recovering them?

Don't beat yourself up about it, it's deliberately done like that in the hope that people will miss the slightly different name. It's a tactic used by many less reputable companies (and outright scammers). And obviously it's worth their time and effort, so they probably fool enough people to make money. If I recall correctly the screens in that one are also designed to mimic the genuine CCleaner. I've not seen that particular one for a while and thought that Piriform/Avast had managed to get it taken down, but if it was making the scammers money then they'll just try again.

The first thing to note is that the genuine CCleaner for Android v1.11.42 was from 2015 and so is well out of date. I doubt that it will work on Android 10. Your Samsung probably has an older Android. You need to get the latest CCleaner for Android version from the Google Play Store. https://www.ccleaner.com/ccleaner-android And yes, the genuine CCleaner does need all those permissions to be able to clean Android properly. More importantly though - What you then downloaded is a known fake. We've seen it before. The name of the official product is CCleaner. Only two 'Cs' not three. 'CC Cleaner' (as shown in your screenshot) is the name of a fake disguised to look like the real CCleaner name and trip up the unwary. Avoid 'CC Cleaner' (with 3 'Cs'), the company responsible is know for copying legitimate product names to sell inferior software, and then scam you as well. They copy other names as well as CCleaner, see this article: https://www.enigmasoftware.com/cccleaner-removal/ You need to be careful to avoid scams like that, it's recommended to only download Android software/apps from the Google Play Store. (Unfortunate to say but fakes are quite common on Amazon, and don't even think about buying software off eBay). You are probably lucky that the fake was unable to install, who knows what scamware it would have put on your tablet?

I don't think that CCleaner would have done that, especialy if you only 'ananlyzed' and didn't actually clean. Maybe take a look at Recuva to see if it can recover what you have misslaid? https://www.ccleaner.com/recuva If the files are on a card you will have more luck than if they are in the phones memory.

I see what you mean about the download button there now, that's a new development but the 14 day pro trial will still download, albeit with an altered installer name. I'll send you a PM.

@MeganCCleaner There is that relaunch workaround that I gave above. But that depends on the user noticing that the tray icon has gone missing and if it's in the hidden/overflow area then who is going to notice it's gone? Did you see the sugestion I made in the staff area about what may be causing it?

Whilst that's worth looking at to see if there is a crash log, I would have thought that if Smart Cleaning crashed without cleaning then on relaunch it would immediately run (and crash?) again. That would only apply to the junk trigger and not to the closing a browser triger, but the junk trigger is what the OP seems to have been reporting at first.

It will probably depend what programming language you are writing your 'something' in. (I'm not familiar with Python). Maybe your best bet would be to ask on a forum dedicated to Python? Someone else may have figured it out. The only way I have found to do it in a batch is to kill File Explorer, delete the Thumbnail cache, restart File Explorer and let it rebuild the cache. You have to do the same and close FE if/when you want to rebuild the icon cache. I've had similar problems trying to get the recycle bin icon to refresh without having to close FE and refreshing the whole icon cache. You can refresh the bin icon when you empty the bin from a Powershell script. (but that then throws up a UAC warning so not what I want). You can use the following in Powershell to remove the thumbnail db so that Windows will rebuild it (you'll need to be in an admin account). Maybe you could call Powershell from Python? PS. This won't work if you have an Explorer window open so that the db is in use, you'll get an error message. Remove-Item "C:\" -include "thumbs.db" -recurse -force

Aah, yes I see what you mean. I agree that it is particularly bad wording, and could well look like something is actually faulty with your computer. It is nothing to worry about if that message is coming from Health Check, it is not the same as if it is coming from Windows. (The CCleaner developers are sometimes are a bit careless with their wording).

You have posted on a thread from 2014 which was about CCleaner and not CCleaner Browser. As CCleaner Browser was only released last year your tirade has no relevance whatsoever to this six year old thread. If you are having a problem with CCleaner Browser then please post again in the CCleaner Browser forum.

If someone else is logged into the computer with your named account then they can see your browser history. If they are logged in with a different named account they they see their own browser history, and not yours. (Always qualified that an Administrator account can see data from other, non-administrator accounts.)

The browser history will only show the filename and where the file is located, so that you can open it again later if wanted. It does not keep the contents of the file in the browser history.