nukecad

I'm just wondering about the fact that this is Win10 Enterprise edition. Enterprise edition is for medium/large businesses/organisations. It is supposedly only available through Microsoft's Volume Licensing Programme and not normally available for individuals. (You can buy an Enterprise license as an individual, but it's costly and Pro would be a better option because the extras with enterprise would be of no use to an individual). Is this a works computer that your IT department may have set firewalls for, so that's why it can't connect to the Speccy server?

Dunno, I don't have a machine with Win7 and am not sure how MSE interacts with it? So just trying ideas if noend7 is willing to do a bit of testing.

Odd. Normally if CC installs but won't run then we suspect that the AV being used is stopping it. But MSE isn't known for doing that. I'm not sure how easy it is to turn off MSE in Win7 but it's worth a try to see if that is your issue. If it is, or if you don't want to turn MSE off, then try making CCleaner an exception/allowed in MSE which may allow it to run.

Just for completeness, here is an example of when a forum pages CSS fails to load on Windows: Here's the same section with the CSS correctly loaded following a page refresh:

I'm not sure, but still think it may be Win7 related. (MSE shouldn't be interfering, and MB4.2 Free is scan only so wouldn't affect installs). Windows sometimes has a habit of deciding certain CCleaner versions are not compatible with you machine, even though they run fine if you can get Past Windows and install them. Try installing v5.64 and see if that will work for you, I've attached the 'Slim' installer. ccsetup564_slim.exe

I suspect that it may be Win7 related. Do you know what CCleaner version was running OK for you before you tried to update in August?

It could well be an add on. Firefox has it's own "safe mode" to check for that - but in the end you have to disable each one in turn to find the offending one. (BTW I've not heard of anyone using hibernate with Win10 before. Some use Fast Startup which is a combination of sleep and hibernate; and is always suggested as the thing to turn off if you are having odd problems).

Are you using Health Check or Custom Clean? Which Pro options are you using that you weren't using with Free? eg. Cleaning more than one user account will obviously take longer than just cleaning one account. When you say "keeps breaking off" can you explain what you are seeing?

You have answered a thread from over a year ago. CCleaner does not just install the browser on it's own, you have to seek it out or accept an offer for it when installing CCleaner. As said above you can hardly miss the bundled offers these days - they have their own screen with very clear 'Decline' and 'Accept' buttons. Here is an example showing the AVG offer (I don't have one handy for the CC Browser but it's similar with the two big blue buttons). So if you have installed the CCleaner Browser without actively seeking it out, then you have accepted it from an offer. Maybe you just clicked-through without reading what you were clicking? (There is a very, very, slight possibility that you only saw the two blue buttons without the offer itself. If that is what happened to you they we would be interested to know). If you have installed it by mistake and don't want to use it then simply ignore it, or uninstall it as you would any other browser or application. To set which browser is your default browser- Open the browser that you want to use, go to it's settings, and select 'Set as Default Browser'. Alternatively open windows Settings, go to Apps>Default apps>Web browser, click on the browser that it shows and you will get a list to pick a different browser from. To reset any File Associations that may have been changed then you can either right click o a file and change what app that tyoe of file opens with, or go to Settings>Apps>Default apps>"Choose default apps by file type" and set it there. See this: https://helpdeskgeek.com/how-to/how-to-change-the-default-program-to-open-a-file-with/

The quick format should get the disc from the RAW format to a partioned format that the recovery software can read. As you have found most recovery software (that's available to non-forensic users) can't read/recover from RAW. Only once the recovery software can actualy read the partioned disc do you have any chance to recover any data from it.

Yes, it you are still getting the error then a screenshot of the error. (and what can be seen of the Speccy UI that the message isn't covering).

Hi Steve, I got your PM. As v5.64 works for you then I'd stick with using that for now. It does seem to be a clash with Comodo Security Suite Pro for some reason, although there is only yourself and one other user that have reported it here and updating Comodo fixed it for them. It's an odd one because v5.64 is the last CCleaner version that is compatible with XP and Vista. Why it also seems to be the last one that will run sucessfully for you with Comodo Security Suite Pro is a mystery? You could try disabling or even uninstalling Comodo to see if 5.72 will work then. Obviously that's not a long term answer because if you've paid for Comodo then you'll want to keep using it, but it would verify if that is indeed where the issue lies. I'll also flag this up to the staff so that the developers are aware and can take a look. PS. Just to double check - You don't have CCleaner set to run in compatibility mode for Vista do you? That would stop any version later than 5.64 from running. https://www.howtogeek.com/219782/is-windows-10-backwards-compatible-with-your-existing-software/

(Ignore what Pistle said, he was a spammer). Did you try to partition the drive to NTFS with Minitool? It obviously had the same problem as Recuva and can't read the files system because the drive is currently RAW. A 'Quick format' with Windows should also just rebuild the partitions/file system and not overwrite the deleted data, a 'Full format' would aso check the disk for bad sectors. See these: https://www.computerhope.com/issues/ch001407.htm https://www.windowscentral.com/how-format-new-hard-drive-windows-10 There is always going to be a risk that the more you do to the disc the less chance of recovering anything you will have. A Quick format/repartition is a way to try to get a RAW disc readable if you can't get to the deleted data any other way. Once it's partitioned then the recovery software should be able to read it and may be able to recover files. As by this stage you have usually already resigned yourself that the data is probably lost anyway then there is not much to lose by trying it.

We don't have many MAC users here, (and I'm not one), so you may be better off asking on a dedicated MAC forum. Having said that: As it does come up eventually then it may simply be that 'MAC Finder' is reindexing and just taking it's time to do it. Although this article is about Catalina and not High Sierra, I would try the fixes for 'MAC Finder' given here: https://www.ikream.com/mac-finder-not-responding-on-macos-catalina-and-it-37899 Other common High Sierra problems/fixes, including slow running, that you might want to check: https://www.techradar.com/uk/how-to/macos-1013-high-sierra-problems-how-to-fix-them

Recuva can recover things that have been saved and then deleted. If it hadn't been saved then it was in memory only and is now gone - it can't be recoved by anything. In this case it sounds that (changes to?) your document had not been saved? In which case you can open, no need to recover, the previous saved version, but not anything new/changed that hadn't been saved.

If they are system, or application, files then leave them alone. System and application files often need more than one copy of a file in different places to work properly. If they are your own files -videos, photos, documents, etc. the you have to decide which of the duplicates, if any, you might want to delete. Only you can know/decide that. Deleting duplicate files from the disc is not going to speed your computer up anyway.

Helping on here I'm often uninstalling/reinstalling CCleaner, as well as sometimes doing odd thing with the settings to try and replicate what is being reported. So as well as having backups of my .ini file I have screenshots of my CCleaner settings backed up, so that I can reset them manually if needed. (Just an idea).

That can/will happen if Wipe Free Space (or Drive Wiper) is inturrupted unexpectedly, such as by a power failure or unplugging an external drive while it is wiping. Drive wipes work by filling up the 'free' parts of the disc with one or more files containing random data, (typically X's and Zeros) and then deleting that data. That way any files that you have previously deleted get overwritten with random data, and so cannot later be recovered by recovery software. Of course if anything should stop the drive wipe before it has deleted the random data that it has written then that random data will remain, taking up space on the disc. That sounds like what has happened to you, the wipe has been unexpectedly halted and so couldn't remove the random data it had written. So you have to remove it yourself now. If you look in File Explorer then you should see one or more files (and/or a folder) with long, apparently random, names on the drive that you were wiping. They'll have a creation date of the wipe, and a big file size. If you delete them the free space should be back. Dunno why it's filled the disc like that; but it's possible that the Windows file table somehow thought that the size of the deleted files to be overwritten with random data was bigger than the remaining capacity of the disc? That might happen if you deleted one or more (large) files and then put new files in the space that the deleted files had previously taken. - It shouldn't happen but it might. eg. Windows wrongly tells CCleaner that a deleted file took up 1GB of space and so CCleaner wants to overwrite it with 1GB of random data, but there is no longer space to do that. (In your case above a deleted file larger than 581MB, which is all that's left on the disc). In which case there would not be space on the disc for CCleaner to write what Windows said it needed to, and so Windows stops CCleaner before CCleaner gets the chance to erase the random data it had already written. Unlike Nergal I don't think that running Wipe Free Space again will fix it automatically, because it isn't 'free space' anymore it's now got files containing random data in it. (I could be wrong on that but don't think so). PS. Once you have deleted the random files and got the space back then you might want to run 'System File Check' to check/fix the Windows system files. https://support.microsoft.com/en-gb/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

That is a different issue then. Please start a new thread, and it would help if you can say what is being cleaned when it hangs.

Have you inadvertently told CCleaner to shudown the computer after a clean? (Edit- Hazelnut beat me by seconds).

You have to use the exact same name that you used when purchasing the licence. (If you are copy/pasting it from the confirmation email then check that there is no leading or trailing space being copied). Also if you have registered the licence in your name but are trying to put your partners name in for her machine then it won't accept it. This gives more info about registering and possible problems: https://support.piriform.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional

As you haven't got a reply then that's probably because nobody here knows the answer. (Or thought your post was a report and not a question). This hasn't been reported by anyone else, but maybe no one else has tried to publish a Speccy profile to the web recently? Having a quick look online; you would get that error if a requested URI has been moved or if there was a temporary redirect in place for some reason. Either of those would give an error code (301, 302, or 307) and request confirmation from "The User". ("The User" in that case would refer to Speccy and not to yourself). https://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html Why you are getting this with Speccy I don't know, but it may be that you have the snapshot open in Speccy? https://www.ccleaner.com/docs/speccy/troubleshooting-speccy Other that that; if you are trying to publish a profile to the web then it may be an issue with the server at Piriforms end. https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web If it's still happening to you (and you don't have an open snapshot) then could you post a screenshot? The usual questions just for a bit more info in case it's relevant. Which Windows version are you using? Which AntiVirus? Which Speccy version, and is it Free or Pro?

I've not heard of that one happening before. I'll flag it up to the staff. I also suggest that as you have the Pro version you contact support so they can check if there is any problem with the licence itself, (we can't see licence information here), but that seems unlikely if you can re-enter the same one again. You should email them at: support@ccleaner.com If possible send your request from the same email address that you used when registering CCleaner. (If that's not possible then noting that registered email address in your request, if you can, will make it easier for them to find your account). You should get an automatic acknowledgement by return email that your request has been received and is in a queue for action, if you can't see one then check your email spam folder. Just for info in case its needed: Which Windows version are you using? Which AntiVirus? Which CCleaner version?

I'm not entirly sure so call this a semi educated guess. I suspect that it may be because the Operating System of a Kindle Fire is not truly Android. It's a Unix/Linux type OS that is based on Android open source but modified by Amazon. So any changes and/or updates made by Amazon may suddenly cause it to have problems with apps that are designed to run on true Android. Did your Kindle get an update recently? https://en.m.wikipedia.org/wiki/Fire_OS

Sorry no one replied. I'm by no means an expert on Recuva (I've never had to use it) but I believe that it cannot read RAW. Some have reported some success with using partitioning software or doing a "Quick Format" to NTSF to rebuild partitions and then recovering, but results can be variable. This old thread may help give you some ideas https://community.ccleaner.com/topic/47686-recuva-free-version-ssd-raw-file-system/