Nergal

is your WMI service running, this is often a cause of this

Sadly we have few MAC users to provide as good answers for you as we do for Windows users, but i'll bump this up to Piriform employees

ccleaner doesn't do anything live that would make something work if ccleaner is uninstalled (it's not working in the background like an antivirus). Making defrag load slower after cleaning with ccleaner might be explained by one of the checkboxes though. Could you post a screenshot of both the Windows/system tab and the applications tab

Honestly, I think they've provided as much as they're going to. The data from the first phase was used already to identify the computers they were spearing for. The attackers had foreknowledge (I assume) that the target corperations used ccleaner (more specifically ccleaner cloud). The backdoor was inserted in the compile phase of the affected executable. Everything else you've asked for either won't be known or will be used in investigation to corral the who.

Does it literally restart or do you get a blue screen of death first

what version of windows? What version number of speccy?

We digress, but I realize it as a date format, not a ccleaner version - especially because it's today's date and no version of ccleaner was released today - which was how I read the report doh

what is 18.10.17? The 5.34 and .35 (latest as of this writing) maybe prompt you to update to the more secure versions after the backdoor incident

I think, on that one, that perhaps freespace ignores excludes because it is only interested in space

Make sure it's not the reasons in https://forum.piriform.com/index.php?showtopic=40285&do=findComment&comment=244877

Picpro's opera more suggestion a few posts up

I agree with the philosophy @ROCKNROLL laid out in the previous post. Anyone else have an opinion?

Go to options>about and click the license button If no license button click the upgrade to pro button and enter your info

I believe that there's a menu section in free which allows you to enter your serial. But as I have pro I'm not sure where it is. When I get back to a pc I'll try to look

I believe thought it's for android backup program, I've been getting them too

there's no difference between free and pro in the duplicate finder. Are you running ccleaner as an administrator with uac triggering (or skipping if use that option) are the files in temp available to your user to delete (try and delete one manually)

try ccleaner 5.35 and see if the same happens

The recovery is the same free or pro, I'm sorry to tell you

Makes sense to me

There aren't many but here's the list http://www.piriform.com/docs/ccleaner/advanced-usage/command-line-parameters

@mrdimly most competent Av will flag any build of ccleaner 5.33 (normal, pro, ccleaner could, slim and portable) the virus/backdoor is in the executable file ccleaner.exe What your talking about on non-5.33 installer builds flagging is Pup (google bar or chrome) that doesn't exist in slim (it's the ONLY difference between regular installer and slim installer)

Read here https://forum.piriform.com/index.php?showtopic=42539 Ip belongs to fastly according to https://www.findip-address.com/

one pc

I don't quite understand what your ultimate question is, can you boil it down to a question?

Latest ccleaner is 5.35