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No SSD NVM info


ZloboMiR

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  • 2 months later...

I have the same problem with the Toshiba NVMe SSD in my Dell Inspiron 15 5584 (purchased August 2019).  Speccy v1.32.740 reports "S.M.A.R.T. not supported" (see my system snaphot at http://speccy.piriform.com/results/jsOPIebHMX08p7q8vLXeBhg) ...

1717417721_DellInspiron5584Speccyv1_32_740SMARTAttributesNotSupported22Apr2020.png.ccaae4a135099bb3781163442eabf385.png

... while the WMIC diskdrive get status command reports "Status OK"...

14888414_DellInspiron5584Win10CmdWMICDiskdriveGetStatus22Apr2020.png.06257a25a87be4feb8cbeff4b7815ac3.png

.. and CrystalDiskInfo v8.4.2 is able to display the SMART attributes and reports the status is "Good".

1846267780_DellInspiron5584CrystalDiskInfov8_4_2SMARTAttributesGood22Apr2020.png.7ad8de1f1f63af284cd5651d3d0ce488.png

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64-bit Win 10 Pro v1909 build 18363.720 * Firefox ESR v68.7.0 * Windows Defender v4.18.2003.8 * Speccy Portable v1.32.740
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620

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  • 1 year later...
  • 3 weeks later...
On 09/07/2021 at 17:59, gema said:

Same result for any NVMe

Speccy hasn't been updated since v1.32.740 was released on 20-May-2018, and the builds page at https://www.ccleaner.com/speccy/builds only has a download link for the Standard installer.

On 20-Jul-2019 Avast / Piriform employee @Dave CCleaner posted in Speccy - No Updates Since May 2018 that "To confirm, updates to the client software for Defraggler, Speccy and Recuva are certainly planned. No committed dates at this point in time, but we're aiming for later this year."

On 22-Oct-2019 Dave CCleaner posted in Download Link for the Portable Version is Downloading the Setup Version that "We've got a couple of broken links as a result of moving recently to a new download server.  These will all be reestablished shortly."  That comment was posted in the Defraggler board (another utility that is missing the Slim and Portable builds at https://www.ccleaner.com/defraggler/builds) but at the time I was told that download links to the Slim and Portable builds for both Speccy and Defraggler would be re-posted on their respective builds pages "soon".

I would appreciate if someone from Avast / Piriform would provide a status update and let us know if Avast has any plans to support Speccy going forward and release another update that works correctly with modern hardware components.
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64-bit Win 10 Pro v20H2 build 19042.1110 * Firefox v90.0.2 * Microsoft Defender v4.18.2106.6 * Malwarebytes Premium v4.4.3.125-1.0.1387 * Speccy Portable v1.32.740
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620

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1 hour ago, lmacri said:

Speccy hasn't been updated since v1.32.740 was released on 20-May-2018

NVMe will have a newer revision coming out possible in the next few months so Speccy will be even further outdated. But there's other tools freely available online.

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2 hours ago, Andavari said:

NVMe will have a newer revision coming out possible in the next few months so Speccy will be even further outdated. But there's other tools freely available online.

Hi Andavari:

What would you suggest as a Speccy alternative?

I've shown <above> that CrystalDiskInfo is able to read the S.M.A.R.T. attributes of my NVMe SSD and I normally use Farbar Recovery Scan Tool (FSRT) and/or Belarc Advisor Free for diagnosing problems on my own computer.

However, if I'm helping someone else troubleshoot a problem in a user forum and only need a basic diagnostic to show me their hardware components and installed software then Speccy is often a good choice because it's easy for a non-technical person to collect and publish a Speccy snapshot (File | Publish Snapshot) on the Piriform server at http: // speccy.piriform.com/results/xxxxxxxxxxxxxxx . Some forums don't allow users to attach .txt or .log files to their posts, while others only allow Forum Mods with escalated privileges to view attached files.  I can't ask users to publicly post a Belarc Advisor log because of the protected information (e.g., software product keys) it collects.
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64-bit Win 10 Pro v20H2 build 19042.1110 * Firefox v90.0.2 * Microsoft Defender v4.18.2106.6 * Malwarebytes Premium v4.4.3.125-1.0.1387 * Speccy Portable v1.32.740
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620

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CrystalDiskInfo as you've already posted seems to be on top of things by gradually adding more drives, and is frequently updated and is often the most recommended or go to for drive information since it's simple, easy, small, and a keeper. Another that isn't just focused primarily on drives alone would be HWiNFO or HWiNFO Portable which is also frequently updated.

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  • 1 month later...

Well, glad I did a search before posting about the Speccy 'bug'.

For the record - new build with Sabrent Rocket NVMe 4.0, 1TB - no temp reporting (as all others have reported). Since this is my primary drive and is known to run hot, I need to monitor. I've installed the Sabrent dashboard, which is fine but only does Sabrent - obviously not good. Looks like I'll try out the other suggestions - many thanks to those who shared them.

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  • 2 months later...
On 30/07/2021 at 11:57, lmacri said:

Hi Andavari:

What would you suggest as a Speccy alternative?

I've shown <above> that CrystalDiskInfo is able to read the S.M.A.R.T. attributes of my NVMe SSD and I normally use Farbar Recovery Scan Tool (FSRT) and/or Belarc Advisor Free for diagnosing problems on my own computer...

Further to my July 2021 post, I just realized that CrystalDiskInfo is not displaying the Current / Worst / Threshold columns (i.e., shown as percentages from 100 to 0 %) for the S.M.A.R.T. attributes of my NVMe SDD.  I didn't realize that information was missing until I read a recent a CrystalDiskInfo review in Deanna McElveen's weekly "Best Utilities" column in the AskWoody Plus newsletter.  This newsletter is behind a paywall but Deanna McElveen has posted screenshots on her OlderGeeks.com website <here> that shows what the main interface should look like - at least for SATA HDDs. I've posted further details in the 15-Nov-2021 AskWoody.com discussion Freeware Spotlight – CrystalDiskInfo (where I also post as user lmacri), and as I noted in post # 2401622, my best guess right now is that CrystalDiskInfo can't display the Current / Worst / Threshold columns for my S.M.A.R.T. attributes because I have an Intel Chipset PCIe/SATA RST Premium Controller (which is not on CrystalDIskInfo's list <here> of supported controllers).

955784917_CrystalDiskInfov8_12_12NoSMARTPercentages15Nov2021.png.d38e393f82ad69922e87d61852ebc3eb.png

I also found a 13-Nov-2021 post <here> by HWiNFO developer Martin Malik that states:

Quote

NVMe drives don’t report attributes like ATA drives do via SMART, moreover many SMART attributes are not standardized. Some tools create “fake” SMART values from NVMe status so that it looks as if NVMe would report the same sort of SMART attributes.

HWiNFO only shows a short list of S.M.A.R.T. attributes with a Yes/No status for my NVMe SSD (see image below) so that makes me suspect that data for many of the S.M.A.R.T. attributes for NVMe SSDs in some hardware diagnostic utilities could be inaccurate.

957031339_HWiNFO64v7_14Inspiron5584ToshibaNVMESSDSMARTAttributes22Nov2021.png.bcbcf6d843dfa2fcb77622bac9a79207.png

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64-bit Win 10 Pro v21H1 build 19043.1348 * Firefox v94.0.2 * Microsoft Defender v.4.18.2110.6-1.1.18700.4 * Malwarebytes Premium v4.4.11.149-1.0.1513 *  Speccy Portable v1.32.740 * CrystalDiskInfo Portable v8.12.13 * HWiNFO Portable v7.14
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

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Then I'd recommend if available download the official SSD toolbox from the SSD manufacturer, oddities that some tools list shouldn't be an issue with the added bonus of being able to get firmware updates.

Big major manufacturers such as Toshiba (now Kioxia) would likely have an SSD toolbox. I know for sure ADATA/XPG (same company and brand), Crucial/Micron (same company and brand), Samsung, SanDisk/Western Digital ("WD") (same company and brand) all have an SSD toolbox, as well as some other brand name drive manufacturers.

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3 hours ago, Andavari said:

Then I'd recommend if available download the official SSD toolbox from the SSD manufacturer, oddities that some tools list shouldn't be an issue with the added bonus of being able to get firmware updates.  Big major manufacturers such as Toshiba (now Kioxia) would likely have an SSD toolbox....

Hi Andavari:

KIOXIA offers a SSD management utility at https://personal.kioxia.com/en-emea/software/ssd-utility.html for their EXCERIA line of personal SSD products, but my Inspiron 5584 shipped with a Toshiba/KIOXIA KBG40ZNS256G NVME SSD, which is part of their BG4 line of client SSDs.

As far as I know, firmware updates for Toshiba/KIOXIA clients SSDs like the BG4s are not available for download from the KIOXIA site (instead, they are sent directly to computer manufacturers like Dell, and after certification they are posted on the Dell support page <here> for my Inspiron 5584). I also don't know of any SSD management utility for their BG4 line of client SSDs that is available to the general public.  I submitted a support request today to KIOXIA at https://www.kioxia.com/en-emea/contact.html just to confirm and will post back if that information is wrong.
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64-bit Win 10 Pro v21H1 build 19043.1348 * Firefox v94.0.2 * Microsoft Defender v.4.18.2110.6-1.1.18700.4 * Malwarebytes Premium v4.4.11.149-1.0.1513 *  Speccy Portable v1.32.740 * CrystalDiskInfo Portable v8.12.13 * HWiNFO Portable v7.14
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

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