nukecad

I understand what you are saying but CCleaner has never let you force close any browser as the default option. If it did that then this forum would be full of people complaining that CCleaner had closed their browser without asking first.

You can already specify addditional paths and files to be cleaned by Custom Clean, wildcards can be used. eg. selecting 'File Types>All Files' as below will add the wildcard '*.*' to your specified/selected pathname.

You need to contact support and ask them to cancel it for you: https://support.ccleaner.com/s/contact-form?language=en_US&form=general

The block is an internationally imposed sanction on certain areas because of the ongoing situation in Ukraine. Which areas are subject to the sanctions is a matter that politicians decide. Companies are told that certain areas are sanctioned and that they should not sell or distribute products there.

That's great, chkdsk, sfc, and possibly DISM were going to be the step-by-steps. They are the three go-to 'fixing commands' for Windows. One for your disk drive, the other 2 for Windows System itself. PS. you are well on the way to being a techie now that you know how to use them. (Some of us run chkdsk and sfc every few months or so, they do sometimes find and repair errors even when you aren't seeing a problem). Thanks for letting us know that it was Brave that was the issue. Brave does include extra blocking for certain things, so it may not like something that has been added in the latest CCleaner version and be blocking it? The software updater tool in CCleaner has just been changed so it may be something to do with that? If that is the case then I'm sure that we will hear more about it from other Brave users, so the possibility is good to know. We don't normally close threads, someone else may want to chime in or ask more about the same issue.

OK. That nessage indicates that it may be a problem with Windows rather than a security block. It usually isn't serious, we all see those troubleshooting messages now and again. We can walk you through some basic troubleshooting if you would like? (Might be tomorrow though, it's evening here).

Are you getting any error message when it fails to install? Any message box that comes up may help to work out what is going on.

That definitely sounds that some security you have set is blocking it. Is it the download that is timing out or the install? Try doing it this way: Download the 'Slim' installer, it's the 3rd one down here: https://www.ccleaner.com/ccleaner/builds It installs the same CCleaner, but using a slightly different install method. If you can download that OK then double click the downloaded 'ccsetup618_slim.exe' to install CCleaner. If it still won't install then go offline and try the install again with no internet connection.

This one?

The tickbox option to never see that message box again has always been there. You will not have a ccleaner.ini file unless you have told CCleaner to always save your settings to one.

I think that you are asking why the time on your existing licence has not been added to a new licence? It can take time for that to happen, allow a couple of days for it to be added. Just to be sure - did you use the same email address when updating your licence?

Enjoy the rest of the weekend.

Yes the pagefile.sys is one of the Windows reserved spaces. It's used by Windows to store 'working' data when your RAM is full. There aren't any readable files 'saved' in it, just data that Windows is using and needs to put somewhere because there isn't enough room in the RAM. Once there is space in RAM again then Windows empties the pagefile back into RAM. You can change the size of the pagefile to be a fixed size, but it's best to let Windows look after it and use as much or as litttle as it needs to. Are you OK now, or do you have another question?

Direct link to the licence lookup tool: https://www.ccleaner.com/support/license-lookup It is in the article that Hazelnut linked too.

Interesting. So are you saying that you are attempting to recover deleted files from a C; drive back onto the same C: drive? If so then that isn't a good idea because what you recover may/will be overwriting what ever else there is to be recovered. You should be recovering to a different drive and not saving anything at all to the drive you are trying to recover from. Plus if recovering from a system drive then you should not be using it at all until the recovery is complete, Ideally you should take it out of the computer so that it doesn't boot, and work on it as an external drive on another computer. A side question here then is why/what you are trying to recover? But back to your 10 GB. Are you running short of space on the drive? How big is the drive, and how much is Used/Free? You say that you are already using Disc Cleanup, but are you using the 'Clean up System Files'? If not then click it and give it a run through, it will take time because it's a deeper clean. Note that it may seem to stick on 'Windows Update Cleanup', that one can take a long time to clean so just let it keep going. (It's also something that CCleaner does not clean, so use Disc Cleanup on it occasionally).

Recuva does not store such scan lists. That's simply because thing can change on the disc making any such list obsolete, Recuva has to scan anew each time to be sure just what is there. Let's see if we can help with your 10 GB. Firstly- How do you know that "10 GB of space are used permenantly"? What is telling you that? What is telling you that there are files in that 10 GB? (Particularly files that you can/should delete). It may be 10 GB that is being reserved for use by Windows. Windows does that. A couple more questions: What Windows version are you using? It the drive a HDD, a SSD/ a Thumb Drive.Flash Drive, a SD card, something else? Is this a system drive or an external drive?

1. It is Microsoft that has changed how Edge functions. 2. As said above it is you yourself who has turned off the option to Force-close Edge. You turned it off by ticking "Do not show me this message again" And of course you cannot untick it now to turn it back on - because you have told CCleaner not to show it to you. To get that option back now you will have to Restore CCleaner to it's default settings. Make a note of any/all other settings that you have changed because after restoring the default settings you will need change them back to how you want them. Open CCleaner and go to Options>Advanced. Click "Restore Default Settings".

It will stop asking you if you click "Don't show this message again". It will do as you clicked and stop asking you. Uninstall and reinstall CCleaner and it will (should) start asking you again.

Apparently it is also in the Norton 360 Software Updater so that would make sense seeing as CCleaner and Norton are now sisters. (Or at least cousins?). https://community.norton.com/en/comment/8532033#comment-8532033

I believe that it has something to do with the 'improved' Software Updater. (I could be wrong though.)

There has been a problem and a new version, CCleaner v6.18.10838, has just been released to fix it. Open your CCleaner and if it does not update automatically then try clicking on 'Check for Updates' in the bottom right. NOTE - You may still have to re-enter your existing license key and registered name to activate it as Pro.

A new version v6.18.10838 has now been released: https://www.ccleaner.com/knowledge/ccleaner-v6-18-10838

For subscription issues you need to contact support, it is not something that we can deal with on the forum. You can use the form here to raise your request: https://support.ccleaner.com/s/contact-form?language=en_US&form=general Or you can email them directly: support@ccleaner.com Please be aware that support are very busy at the moment and although you will get a ticket number when using the form, and an acknowlegement email, it's taking much longer that usual for a person to reply.

The latest we have been told is that they are working on it and now looking to release a fix "towards the end of the week". I guss it's a bigger job than they thought.

Where they saved on your phone itself or in the cloud? (If it's in the cloud then it isn't on the phone for Recuva to find there). Often if your files are saved in the cloud it's just a link to cloud storage that has gone missing, the photos, videos, etc are still there in the cloud. See if part 1 here helps: https://www.makeuseof.com/tag/recover-deleted-photos-android/ There are loads of similar articles on the web (people often loose photos, etc, from their phones) search for "recover photos android" for other methods/ideas if the one above doesn't work for you.