nukecad

Afaik you have to get a licence for CCleaner Android through the playstore. It's a google thing.

My advice is as above - Don't use Health Check, only use Custom Clean and either clean no cookies at all or work out which cookies you need to keep - with the help of the linked article.

Are you using Health Check or Custom Clean? It sounds that what may happening is that your email preferences for the sites affected are being saved as cookies, and CCleaner is clearing those cookies. In that case then Health Check will always clear them, but Custom Clean can be set not to clear them. To do that you have to use Custom Clean only and either tell it not to delete any cookies at all, or tell it to 'keep' the cookies for those particular sites. See Options 1 & 2 here for details of how to do that: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep

Have you tried the other suggestions? If you have and it's still not registering then you need to contact support to check your purchase and if there is something wrong with the key that you have been sent. It's not something that we can do on the open forum. (For security/privacy we can't see licence information here). You should email them at: support@ccleaner.com If possible send your request from the same email address that you used when registering CCleaner. (If that's not possible then noting that registered email address in your request, if you can, will make it easier for them to find your account). You should get an automatic acknowledgement by return email that your request has been received and is in a queue for action, if you can't see one then check your email spam folder.

Yes it is designed to clear your drives and make the deleted files unrecoverable. It will not let you completely wipe the OS drive for obvious reasons but will clear all but the OS. More info here: https://www.ccleaner.com/docs/ccleaner/using-ccleaner/wiping-free-disk-space

For info could you tell us: What Recuva version are you trying to register? What version of Windows are you using? Which AntiVirus are you using? And just to be sure where did you purchase Recuva from, I assume it was the official website? Common registration issues are: Make sure that you are connected to the internet. If typing in the key then be careful not to mistake letters and numbers. eg. 'S' and '5'. (I don't think Recuva keys use letters anyway) If you are copy/pasting the key from the confirmation email then is there a leading space or trailing space after you have copied it over? If so then there shouldn't be. Are you copy/pasting the name as well as the key? It needs to be exactly the same name that you used when purchasing. PS. We have known people to make typos in their name when purchasing, so they then have to use the same typo when registering. If you are still having problems then check if your AntiVirus is blocking the connection to Piriform/Avast servers? Try disabling your AV before registering. Try installing in Windows Safe Mode with networking. See also the following article: https://support.piriform.com/hc/en-us/articles/204044094-Problems-activating-or-registering-Recuva-Professional-

I think you have to bear in mind the reason (philosophy?) behind CCleaner is to clean your computer of junk, including your browser history/cache/cookies/etc. If your browser syncs automatically then CCleaner, or the CCleaner Browser can't do that because it will all be automatically synced back from the browsers server.

I don't use it, (I mostly use Firefox with MBG for extra security). And I think that may be the problem here. And I think that it's valid criticism. This is a user help forum above all else, so that users can help each other. With some input from Piroform staff when needed. If the usually knowledgable CCleaner users are not using the browser then they (we?) can't help with it. I have flagged this thread up to the staff.

The search engines themselves are not actually 'stored' on your PC, they are way too big for that - but Firefox (or any browser) links to their database(s) when needed. Quite a few .json, and other, files in the user profile seem to have links to them. So I don't believe that being able to totally disable them would save much space or speed up your browser anyway. Unless you tell your browser searchbox to use one or more particular search engine(s) then it's not going to link to their database in the first place. You can untick them all in Firefox. In which case the searchbox seems to default to Google, it does for me, even if Google is unticked in about:preferences#search. TBH many users use their chosen search engine webpage for searches rather than using the browser searchbox anyway. (I don't usually even have it on toolbar). PS. It is interesting to see from the screenshots that Firefox gives you different 'default' search engines depending on your country. For instance here in the UK we get 'Chambers (UK)' as well as the standard Google/Bing/Duck Duck Go/etc. and notice that the Amazon engine is country specific in each of the screenshots posted on this thread.

No need to bump usually on an active thread like this. But it is sometimes better to make a new post rather than edit. Like yourself I've been doing some playing about with not much sucess. I guess that mozilla just wants them enabled by default. I suspect that even if we can work out how to stop that the next Firefox update will change the game. As I said above though I don't agree that CCleaner should just ignore them; it should still report if they are enabled or not at any paticular time.

@MrManneI have merged your question into this existing thread about the issue, please read this thread from the start. Or just read my post above this one for a quick explanation of what seems to be happening.

People undoubtedly like the idea; Apple don't though. You'll see many apps that have Android versions but not iOS versions. Blame Apple's restrictive practices, here is an article about why there is no CCeaner for iPhones: https://support.piriform.com/hc/en-us/articles/204044174-CCleaner-for-iOS

Definitely a matter of semantics. CCleaner is doing what it is asked to do and disabling the extensions so Ccleaner is working correctly and is not bugged, but Firefox is then undoing what CCleaner has done. (It's like asking your son (CCleaner) to close your garden gate, but your daughter (Firefox) later opens it and leaves it open, you can't blame your son for that, he did what was asked). When you run CCleaner it is simply showing the current state of those extensions, enabled or disabled. (That's you looking out of the window to see if your gate is open or not). As you say the only thing that CCleaner could do is stop showing those startup entries for the Firefox extensions, (That's eqiavelent to you closing your curtains so you can't see the gate). But I expect that if the entries were simply not shown in CCleaner then there would probably be complaints that CCleaner is not showing all Firefox startup entries. I'll flag this thread/issue up to the staff, but TBH I don't think there is much that can be done by CCleaner to stop Firefox re-enabling those entries. It's something that would have to be changed with Firefox itself. (Maybe post a bug report on Bugzilla?) PS. By playing about with About:Config and Perfs.json I can sometimes, not always, get Firefox to stop re-enabling the Bing search engine extension for a while - but only for a while and it always comes back eventually.

Not really a bug - CCleaner is doing what is is expected to do and disabling the extensions - but Firefox is then re-enabling them again as soon as you launch Firefox. So it's more of a pointless excercise disabling the 'special' Firefox extensions, rather than being a bug. It wouldn't matter how, or what, you used to disable them, Firefox will always put them back/re-enable them. (This particular issue is nothing to do with syncing, but it is similar to the syncing issue with browsers. If you have your browser synced then you can clean synced browser data off your machine with CCleaner and it's gone from your machine; but the browser will sync it back again as soon as you open the browser - So that cleaning of synced data is also pointless). This one may be confined to those 'special', pre-loaded, Firefox extensions and not be an issue with other browsers? (And I'm not going to install Chrome just to test it). (PS. I believe that I have found the json file that is controlling that automatic search engine/other extension launching in Firefox but want to look at things a bit more before playing about with it).

Well I've not found how to permanently disable them yet, but I have found confirmation of my thinking/testing of what the Firefox 'Remove' option actually does, or more importantly doesn't do. https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox I'm tending to think that they are 'baked in' and can't be completely disabled/removed without some kind of hack to the Firefox loading process.

@GeorgeNelis @lmacri As this is a different issue from the one where it was originally posted (that one was solved) I have now split it out into it's own thread.

Yes, it's a known intermittent issue that has been going on for a while now and most of us see it now and again. It's only an odd display issue and doesn't affect how CCleaner works. It's also common, and interesting, that the duplicates are different on the 'Windows' (repeating lists) and 'Applications' (repeating entries) tabs as you have shown there. No doubt it is on a 'To-Do' list for the developers, but as its just cosmetic and not functional it's probably not a priority.

I've done a bit of testing now and I think it's just an issue with understanding the terminology used by mozilla. 'Removing' a search engine from the One-Click list doesn't disable the search engine, it just 'removes' if from that list and stops it being displayed on the search bar dropdown. The 'removed' search engine is still loaded and enabled, but you can't see it on either list. You can fully disable the search engine using CCleaner, but you have to close Firefox to do that - and then Firefox simply re-enables it again when you open Firefox. To test: I removed all but google from the list in Firefox. Open CCleaner and they are still displayed as enabled. Close Firefox and disable the extensions in CCleaner, close CCleaner. Re-open CCleaner and they are still disabled. Close Ccleaner. Re-open Firefox and there is still only Google showing in the One-Click list. But re-open CCleaner and you can see that re-opening Firefox has enabled them all in the background again. So CCleaner is disabling them, but then Firefox is re-enabling them next time you start it. To stop Firefox doing that then you would have to make a change to what Firefox does on launch. I'll have a look round and see if I can find anyway to stop Firefox doing it. PS. Testing a bit more it seems to be any Firefox plugin that does not show a 'Publisher' or shows Mozilla as the publisher that will get re-enabled in this way at Firefox launch.

Not sure if it's relevant but there is a known issue with legacy Edge causing a general slowdown of Windows on some systems following a recent KB update. It's supposed to have been fixed by a further KB update, but ... Microsoft's suggested solution is to download/install/use Edge Chromium.

The op of this thread was doing it the wrong way round, you have to enter you key and then click register. The sequence is Options>About>Upgrade to Pro>{enter your key}>Register. You also have to enter your registered name in a seperate box that pops up - the same name that you used when purchasing. (Older versions may ask for the name and key in the same box). Be careful not to have leading or trailing spaces in the name or key. Also be careful not to confuse number and letters in the key, eg. 'S' and '5' can often be confused. (It's best to copy/paste the key from your confirmation email). See lower down this page for more details and screenshots: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional

Confirmed that I can do the same and they come back. They are obviously being background loaded/enabled by Firefox itself when you launch it; so that they would be instantly available if you selected them in Firefox. I'm not sure how to stop that, there is probably something in Firefox 'About:Config' that would do it but there are a lot a Firefox settings to wade through in config. If I get time I'll see if I can track then down later.

@cosmo As your question is different from the thread that you posted on (which wasn't about the browser anyway and was in the wrong section) I've split it out to it's own thread with a new title.

Good to hear that you eventually got the combination working. I'd also noticed that CCleaner v5.71 take a bit longer to load than previously, but it's not too bad here.

If as you say they were on the gmail site/servers and not saved to your computer then no software can recover them. Software like Recuva can only find what has been deleted from YOUR harddrives, they can't touch other companies servers. Unless they are still in the gmail trash bin (or downloaded/saved to your computer) then they are gone. If they are that important then you may have one last chance that google can recover them, they can/will sometimes recover maliciously deleted emails (It's not realy meant for if you have deleted them yourself); see the steps to take given in this post: https://support.google.com/accounts/thread/26820304?hl=en&msgid=26834999

No, no, no; That would double my overdraft.