nukecad
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Posts posted by nukecad
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12 hours ago, DIMOJABE said:
I am posting this because there was a Google promo in the last download. At least Piriform didn't make me un-click an automatic download like Adobe. But I was really unhappy to see that Piriform is that integrated into Google directly.
CCleaner is not 'integrated' into Google, neither is any other Piriform product.
What you saw is simply an advert/offer for Google Chrome that is included in the Standard installer.
At other times the installer will advertise/offer different things, there are 4 or 5 different products advertised/offered on a random basis.
If someone downloads/installs one of those offers then Piriform gets paid a little bit.As you see with Adobe it's fairly standard practice and many use such adverts/offers as a way of making a little bit of money, (to help fund free software), although they should make it a clear choice.
That doesn't mean that they are in any affiliated with whatever they are advertising/offering.
Although they do often offer their own, paid for, products. (eg. Piriform is part of Avast so the installer will advertise/offer other Avast products). -
Waterfox browser is not on the cleaning lists by default, but you can add it to Custom Clean in a couple of different ways.
(It can't be added to Health Check, what Health Check cleans is fixed).The easiest way:
The user developed/supported 'Winapp2.ini' add-on includes cleaning for Waterfox, - as well as other Mozilla based browsers (Pale Moon,Sea Monkey, etc) plus other browsers and apps that are not included in CCleaner as default.
https://community.ccleaner.com/topic/32310-winapp2ini-additions/Alternatively :
You could set the required pathnames yourself by modifying your 'CCleaner.ini', see the following article about cleaning Mozilla based browsers,
https://www.ccleaner.com/docs/ccleaner/advanced-usage/ccleaner-ini-files/how-to-clean-user-data-from-non-standard-mozilla-browsers
and this thread about Waterfox in particular (note that it's a bit old and so things may have changed).
https://community.ccleaner.com/topic/49017-cleaning-waterfox-profile-historycache-with-ccleaner-win-7/?tab=comments#comment-287518A third option is to work out the paths where Waterfox is storing it's caches etc, and add those paths (or selected files from those paths) as 'Includes' in Custom Clean. But that would not give any boxes to tick/untick, and instead you would need to tick 'Custom Files and Folders' under 'Windows>Advanced' in Custom Clean.
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Winapp2 is pretty comprehensive and includes cleaning rules for a lot of applications that will not even be on your computer.
You should use winapp2's 'Trim' module to remove the rules for apps that you don't actually have on your machine.
If you don't trim winapp2 to only the apps that you have installed then you have a lot of unneeded cleaning rules that will simply slow CCleaner down.(Is that why you were asking in another post about selecting/unselecting all entries in a category?)
If you need help with using winapp2 then there is a dedicated thread here:
https://community.ccleaner.com/topic/32310-winapp2ini-additions/?tab=comments#comment-175835 -
If they are temporary installation folders left after an install/update failure then reinstalling/reupdating the app sucessfully should clear them.
Revo uninstaller's 'Forced Uninstall' feature may also have some success, (or may not - depends if they are in the Revo logs database), you'll need Revo Pro (or the Pro trial) to use 'Forced Uninstall'.
https://www.revouninstaller.com/how-to/use-forced-uninstall/ -
Presumably you saw a pop-up offer for a discounted renewal price?
Did you use the link in that pop-up offer, or did you close it and then purchase from the main website?
Renewal pop-up offers like that have a special link which you have to use to get the different price from the main website.If you did use the link in the pop-up then another thing to consider is if you also got a reduced price last year?
In which case the renewal discount from standard price will be about the same this year, so the renewal price including discount from the standard price will be about the same.If you contact support by emailing them on support@ccleaner.com from the address that you used to purchase your renewal they can check your transaction and if what you paid is what you should have paid.
Note that the support are working over the Easter break but with reduced staff, so it may takea bit longer to get an answer.
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If you want to see an icon in the System Tray but don't want Smart Cleaning running then selecting OPtions>Updates> "Keep Ccleaner updated automatically" will also put the icon there.
That also runs in the background and checks every 12 hours to see if there is a new version of CCleaner.TBH though it sounds like using 'Pin to taskbar' to put an icon on the taskbar so you can launch CCleaner with a single click is more what you are looking for.
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Definitely sounds like Windows Updates are screwing up a driver or other setting, and something is automatically fixing it later.
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If you are meaning "Launch the CCleaner app each time the computer starts" then what that does is run a clean when you start the computer and then close itself, it doesn't stay running.
You will briefly see a flashing CCleaner icon in the System Tray while it is cleaning, but it's only there for seconds so you could miss it.
What is it that you want CCleaner to be doing in the background?
If you want it to monitor for junk building up, or to automatically clean a browser when you close it, then that's Smart Cleaning.
(Smart Cleaning will put an icon in the System Tray whils it is running in the background).PS. "Minimise to system tray" is a legacy command for old Windows versions where you couldn't pin things to the taskbar. (And you need to open CCleaner and miminise it's interface).
With Windows 10 you should simply pin CCleaner to the Taskbar if you want to access it quickly with just one click. -
WFS has been temporarily disabled. - See the big red banner at the top of this page.
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Which version/build of Win 10 are you running?
And which antivirus (and version if it's not Windows Defender)?Are you doing anything in particular when CCleaner/other apps get uninstalled?
What other apps are being uninstalled?
Windows itself will sometimes uninstall incompatible apps, and will remove older CCleaner versions, but it shouldn't have a problem with the latest CCleaner.
(Unless maybe if you are on an insider build).Your anti-virus may also be uninstalling, or quarantining, things that it wrongly sees as threats.
(Or there is a slight possibility that you have a malware infection that your AV hasn't picked up). -
Sounds like it was Startup Boost causing what you were seeinhg then.
For the Smart Cleaning notifiction I would try changing it to one of the other Smart Cleaning options and closing CCleaner, open and close Edge to trigger a Smart Clean, then reopen CCleaner and set it back to Automatically clean with notification.
Sometimes a setting just gets stuck and changing it and then changing it back will unstick it.As for Google/Youtube I'm not sure what to suggest, they sometimes act as if they are above the laws in any particular country.
(Im getting fed up with constant 'give us permission' poups and re-Captchas in Google search, which you get constantly if you are not signed in to Google, or if you clear their cookies). -
There seems to be a couple of different things going one here, let's see if we can sort them out.
(Apologies if you already know this stuff, but it doesn't hurt to say it again, and it may help others).First Edge and Smart Cleaning:
Edge has now gone Chromium based. (Old 'Microsoft Edge' has been disabled and is gradually being removed from users computers).
Make sure that your Smart Cleaning is set to clean 'Edge Chromium' and not (just) 'Microsoft Edge'.
Also make sure that your Custom Clean settings are set to clean Edge Chromium. (Smart Cleaning uses the Custom Clean settings).As well as that:
There has recently been a new feature introduced in Edge Chromium called 'Startup Boost' and it was enabled by default.
Startup Boost pre-loaded Edge Chromium before you opened it, and left Edge Chromium still running in the background when you closed it.
Smart Cleaning wouldn't even know that you had closed Edge Chromium, because it was still running in the background.
In either of those cases CCleaner could not clean Edge Chromium because it was still open and still running in the background.
You have to turn off Startup Boost to be able to clean Edge Chromium, and to let Smart Cleaning recognise when you close it.
https://community.ccleaner.com/topic/60129-ms-edge-chromium-build-89/?tab=comments#comment-327619PS. Microsoft have now bowed to pressure from user complaints and Startup Boost is no longer enabled by default - But if you had already had it enabled then you still have to turn it off yourself.
Next, Youtube:
Youtube is owned by Google; and Google are messing about. (as usual)
That full screen consent thing in Youtube may be an indication that you are seeing one of their new trials.Google are trialing a new system which is basically a replacement for cookies.
It shouldn't currently affect users in the EU, because as you say it's illegal under GDPR
BUT- If you are using a VPN that says you are in another country then Google don't know you are in the EU and so don't know GDPR applies, and it may affect you.
Other than making sure that your VPN uses an EU country I'm not sure what you can do about that.
https://www.eff.org/deeplinks/2021/03/google-testing-its-controversial-new-ad-targeting-tech-millions-browsers-heres -
Windows 10 'Storage Spaces' are neither SSD or HDD. (or could be both, depending on how you want to look at it).
They are logical/virtual drives that are 'pooled' across several physical drives.
The physical drives in the 'pool' could be a mix of different types of drive, and of different formats - so because of that the 'Storage Space' cannot normally be defragmented.https://support.microsoft.com/en-us/windows/storage-spaces-in-windows-10-b6c8b540-b8d8-fb8a-e7ab-4a75ba11f9f2
https://www.dummies.com/computers/operating-systems/windows-10/working-windows-10-storage-spaces/A fairly comprensive guide to Win10 Storage spaces:
https://techgenix.com/windows-10-storage-spaces/ -
That sounds fine then.
You may want to try one of those checking sites anyway. (TBH the same experts can be found working on more than one of them).
Whilst primaraliy set up to help clear malware they will also take a good look that finds other problems as well.
They don't remotely access your computer, they ask you to run certain things and collect logs that they then analyze for problems and tell you how to fix any they find.
(Occasionally if there are a lot, or awkward, fixes they will write a script to do it for you). -
You can simply reregister your CCleaner.
Go to Options>about and click on "Upgrade to Pro"
Enter your registered name and licence key
Click on "Register"
Você pode simplesmente registrar novamente seu CCleaner.Vá para Opções> sobre e clique em "Atualizar para Pro"
Insira seu nome registrado e chave de licença
Clique em "Registrar" -
Just to be certain, was this Microsoft themselves?
Or was it a company claiming to be 'Microsoft Technicians'?
Without wanting to be unnecessarily worrying there are a lot of 'Tech Support' scamers advertising on the internet.
Most scammers just want money, but some will keep taking more once they have your card number, the worst will even install malware on your machine.
If you give one of these scammers remote access to your computer then they can install anything that they want on there; and trick your antivirus into ignoring it.
(It may be innocent, but I particularly don't like the idea that they changed the BIOS).As someone has remotely accessed your computer then if your computer starts to show any odd behaviours, (well more than already does), I would definitely get it checked over for possible malware.
We can't do that here but section 10 of the forum rules gives you sites you can trust and who will check your computer for free. (They may even find the answer to your original problem).
https://community.ccleaner.com/announcement/15-forum-rules%20/PS. If you paid them with a credit/debit card then also keep an eye on the account for unauthorised debits.
More about Tech Support scams:
https://blog.malwarebytes.com/tech-support-scams/ -
The time remaining on the old licence should be automatically be added to the new one, - but it is an automated process and so may it take a few days (up to 15 days) for that to show on your CCleaner>About>Llicence Information page.
There are also a few reasons why this automatic pocess might not happen, -
- if you bought a new/different licence key,
- if you updated from Pro to ProPlus. (Which would be a different licence).
- if you used a different email address,
- if there were more than 90 days left on the old licence.
In which case you should email support@ccleaner.com to get the licences merged manually so that the new one starts when the old on ends.
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15 hours ago, ttatum said:
Annoying, but it has always fixed itself in a few days...
If it was CCleaner (or any other app that you have installed) causing the problem then it would keep causing the problem, it wouldn't suddenly stop causing it after a few days.
(Unless the offending app also got an update after a few days).Like DaveCCleaner I suspect that the MS tech couldn't find the real cause and so was clutching at straws / blaming something else.
There are a multitude of things that can cause the error message 'Page fault in nonpaged area'.
As you say it happens following a Windows update, and that it does usually fix itself then I'd suspect it's a driver error (probably a dedicated Dell driver), and that the driver usually updates itself a few days after the Windows update.
(Microsoft updates are known for installling generic drivers and overwriting the manufacturers driver. NVIDIA is another set of drivers they often mess up).Other possibilities:
Have you changed the pagefile size at sometime in the past? That can sometimes cause paging faults.
A hard drive that is having problems, or even getting close to failing , can also be the cause.
Or it could be faulty or failing RAM.Here are a few things to try, I'd do them in the order listed:
https://www.tomshardware.com/uk/news/how-to-fix-page-fault-error-windows-10,36234.html -
No, I said you could roll back - I didn't say that you should do that, and warned against doing it.
Whilst the dryer comparison may have been a bit extreme it was meant to be - Manufacturers issue warnings, or in this case temporarily withdraw a feature, for good reason.
You have been told why WFS has been temporarily withdrawn.
When you asked, you have been told what you could do if you want to keep using it - but that it's probably unsafe to do so.
What you choose to do with that information is entirely your own choice, at your own risk.
Until we know more about when WFS may be re-enabled there is nothing more to discuss.
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That's a bit like being told by the manufacturer that your tumble dryer is unsafe, (because others of that model have caught fire), and you should stop using it until fixed but ignoring that warning saying 'I've been using my tumble dryer for 3 years and never had a problem', and continuing to use it anyway.
I would not feel comfortable giving a link to a version that is known to have a possible problem serious enough to have had the problem feature temporarily withdrawn.
As said above such an action is not taken on a whim, there is a good reason why WFS has been temporarily disabled.
If you realy want to roll back a version then you should be able to find one from a web search - but it's entirely at your own risk. -
You could install v5.77 again - and use WFS at your own risk.
But why would you want to risk using a feature that has been temporarily withdrawn for safety because of a known bug?
As you can imagine such a decision to (temporarily) disable an option is not taken lightly and would only be done if really needed.
Safer to wait until the bug has been fixed and the WFS option is re-enabled.
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Are you meaning that there is a new one each time you run CCleaners Analyze?
Is there anything in Windows Reliability History, (or Event Viewer), that might indicate what the errors were?
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No, Health Check always does it's own thing.
If you could customise Health Check's privacy/space cleaning then it would be the same as Custom Clean.
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For information:
The mods read all posts and will take down anything that is against forum rules, or vexatious, pretty quickly.
If a problem post is not removed (give the mods a few of hours, we are not here 24/7) the users can report a post themselves by clicking on the three-dots in the top right corner of the post and then clicking 'Report' - that flags a notification to the moderators.
Use it sparingly, give the mods time to do their job.
Crash upon Health Check
in CCleaner Help Requests
Posted
If Custom Clean is still working then I suspect that it's either the 'Speed' or 'Security' modules of Health Check that are causing what you are seeing.
Both of those need to contact servers, and so it may be that your computer is now blocking that contact.
Which would probably be your Antivirus/firewall settings if CCleaner is also being closed altogether.
Although Windows Defender is not known for doing that.
Is your Malwarebytes the Pro version running in real time? What version is it?
Try disconnecting from the internet and then running Health Check, if it runs OK then that shows that it's (one of) the connection(s) that is the problem.
Connect back to the internet and in CCleaner try running Tools>Startup and then Tools>Software Updater - do both of those run OK with the internet connected or does one of them crash?
Then if your Malwarebytes is real time try temporarily disabling Malwarbytes and see if Health Check runs then.
For more information:
Can you explain more just how far it gets before it stalls and crashes?
ie. is it during the Checking, during the Clean, or somewhere else?