Ccleaner 6.09.10300 portable 64-bit Wrong installation date

[Rothirsch]

Windows 10 Prof. 64-bit, CCleaner Vers.6.09.10300 64-bit Portable
Hello,
I have a strange display under extras/ uninstall.
There is an entry according to the Macrium Reflect program, with an installation date from 1.1.1970. At this point, Windows was not yet talking on this planet.
It is even more strange that the Macrium program version is displayed there with the current name 8.1,7387. (Add a photo with)
Fortunately, this is the only case of this kind.
I don't feel like removing the affected Macrium program and reinstalling again.
So I ask if there is another way to correct this crazy installation date.
Thank you for a useful answer.

[hazelnut]

 

@Rothirsch

For some reason your machine must have been unable to calculate the correct date at Macrium install so it reverted to Unix time.

https://en.wikipedia.org/wiki/Unix_time

I see you have latest version of Macrium so it must be a paid version. How about sending them an email?

Where are you seeing extras/uninstall?

[Rothirsch]

Thanks for the answer.
I see the problem with CCleaner.
Mountain: I have "Revo Uninstaller" 5.0.8 The latest verse and I have Windows "Programs and Features". In both, this installation, both from the date and in all other matters, is entered correctly. So only the CCleaner remains. If I write an email to Macrum Reflect, I will immediately get the answer that I should contact CCleaner.
So I turn in a circle. I thought that someone has had such a case here and therefore knows how to correct it.

 

Hallo Hazelnut,

danke für die Antwort.

Ich sehe das Problem bei Ccleaner.

Bergründung: Ich habe „Revo Uninstaller“ 5.0.8 die neueste Vers. Und ich habe Windows „Programme und Features“. In beiden ist diese Installation, sowohl vom Datum als auch in allen anderen Belangen, korrekt eingetragen. Es bleibt also nur der CCleaner. Wenn ich deswegen an Macrium Reflect eine Mail schreibe, bekomme ich sofort die Antwort das ich mich an Ccleaner wenden soll.

Somit drehe ich mich im Kreis. Ich dachte da hier jemand schon einmal so einen Fall hatte und deswegen weiß wie man das korrigieren kann.

[Rothirsch]

Ich sende ein Foto, wo Sie Extras/Deinstallieren sehen.

I send a photo where you see extras/uninstall.

 

Edited February 23, 2023 by Rothirsch

[hazelnut]

Okay so now I understand. Everywhere on your PC Macrium  is showing the correct install date.

Only CCleaner shows it wrong under Tools?

CCleaner gets its uninstall information from Windows.

What language is CCleaner installed in?

What drive do you have Macrium installed on?

I wonder if it is just a problem with the portable build, here is what CCleaner slim build shows for me

 

 

 

[Rothirsch]

I had written that I had other uninstaller software such as "Revo Uninstaller" or from Windows 10 "Programs and Features". All data is displayed correctly there.

Of course I installed CCleaner in German

I did not install CCleaner on the drive D, i.e. not on C of the system drive.

The strange thing is the CCleaner the installation date in 1970, a time when I know it was not even Windows, and a PC as we don't know it either. So completely out of time. But CCLEANER entered the correct version number of Macrium. That's not normal.

And yes, this is the only case of an incorrect installation time on my PC and the only case in CCleaner.

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Ich hatte geschrieben, dass ich andere Uninstaller-Software habe wie zum Beispiel "Revo Uninstaller" oder auch von Windows 10 "Programs and Features". Dort werden alle Daten korrekt angezeigt.

Ich habe natürlich CCleaner in deutscher Sprache installiert

Ich habe CCleaner auf dem Laufwerk D, also nicht auf C dem Systemlaufwerk installiert.

Das merkwürdige ist das CCleaner das Installlationsdatum 1970 eingetragen hat, eine Zeit in der es meines Wissens nach noch nicht einmal Windows gab, und einen PC wie wir ihn kennen auch nicht. Also völlig aus der Zeit gefallen. Aber dafür hat CCleaner die richtige Versionsnummer von Macrium eingetragen. Das ist nicht normal.

Und Ja, dies ist der einzige Fall von einer falschen Installationszeit auf meinem PC und der einzige Fall in CCleaner.

[nukecad]

2 hours ago, Rothirsch said:

the installation date in 1970, a time when I know it was not even Windows

The 1970 date is just a 'placeholder date' that Windows and other software will use it it can't find the actual date.
That date is used because it is a date from before Windows existed.
They could just as easily have used zeros, or a blank, to show the date can't be found.

Don't worry about that 1970 date, it isn't important other than showing that the actual date cannot be found.

Like Hazelnut I also cannot replicate your issue.
My installed CCleaner and CCleaner Portable both show the correct installation date for my Macrium Reflect.

Which does indicate that there is something different about your own installation of Macrium, and that where CCleaner is expecting to find the date it isn't finding one there.

So we need to work out what is different about your Macrium Reflect.

Is your Macrium installed at the standard location, C:\Program Files\Macrium\, or is it installed somewhere else?

[Rothirsch]

In my answer today I wrote 2 hours ago that the Portable version of CCleaner was not divided on drive C, but on the drive D, where all other programs are also installed. Drive C is an SSD with 250 GB, so I install everything on drive D, an HDD 2 TB.

As it is a portable version, it is not installed.

I ask again, why did the other programs correctly recognize and assign the installation date ???? And only CCleaner not and only with this one program, whereby the version number was recognized correctly and up to date ?????

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Ich hatte in meiner Antwort von heute vor 2 Stunden geschrieben, dass die portable Version von CCleaner bei mir nicht auf  Laufwerk C abgelgt wurd, sondern auf dem Laufwerk D, wo alle anderen Programme ebenfalls installiert sind. Laufwerk C ist einen SSD mit 250 GB, deswegen installiere ich alles auf Laufwerk D, eine HDD 2 TB.

Da es sich um eine portable Version handelt, wird diese bekanntlich ja nicht installiert.

Ich frage nochmals, warum haben die anderen Programme das Installations-Datum richtig erkannt und zugeordnet???? und nur CCleaner nicht und das auch nur bei diesem einen Programm, wobei die Versionsnummer richtig und aktuell erkannt wurde?????

Edited February 24, 2023 by Rothirsch

[nukecad]

Quote

why did the other programs correctly recognize and assign the installation date

CCleaner is obviously looking in a different place than the others.
Such a date will be recorded in more than one place.

It will be in Reflect's own setup/log files,
it will be in Windows files for the computer,
it will be in Windows files for the user account which it was installed from,
it will be in the Windows Registry in more than one place,
and so on.

So one of those records on your machine is not holding the correct date for some reason - and that one record just happens to be the one that CCleaner is looking at.
That record may have no date in it, or the record itself may be missing altogether.

But no; I don't know which one it might be that CCleaner looks at.
I would suspect though that the problem is something to do with your Macrium being installed on D: rather than on C:

I have to ask - Does it really matter?
One date being shown wrongly in just one place is not going to affect anything.

[lmacri]

Hi Rothirsch:

I reported a similar problem in my 24-Jan-2023 thread CCleaner v6.07 - Incorrect Install Dates at Tools | Uninstall. Forum Moderator Andavari posted <here> that these incorrect software installation dates in CCleaner are "a very old bug going back many years".
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2604 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * CCleaner Free Portable v6.09.10300

[Rothirsch]

No, it is not important for the functioning of Windows and Macrium. But I would like to have it okay. And it's so unusual. I haven't owned a PC in 1970. I therefore cannot have software with appropriate entries from this time. There can also be no software from this time, since there was no Windows in 1970.

As already written, I also installed all other programs on D, other portable programs. None of this has such a stupid date. And this date has only been so wrong for a few days.

So where does this date come from ???

If you don't have a solution, I ask if it would be a solution if I remove CCLEANER Portable and charge again after a restart of Windows ???

I ask for an answer.

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Nein es ist nicht wichtig für das Funktionieren von Windows und Macrium. Aber ich hätte es gerne in Ordnung. Und es ist so ungewöhnlich. Ich habe 1970 noch keinen PC besessen. Ich kann deshalb auch nicht eine Software mit entsprechenden Einträgen aus dieser Zeit installiert haben. Es kann auch keine Software aus dieser Zeit geben, da es in 1970 noch kein Windows gab.

Ich habe auch alle anderen Programme, wie schon geschrieben, auf D installiert, auch andere portable Programme. Keines dieser hat so ein blödes Datum. Und dieses Datum erscheint  erst seit einigen Tagen so falsch.

Woher also kommt dieses Datum???

Wenn Ihr keine Lösung habt, dann frage ich, ob es eine Lösung wäre, wenn ich CCleaner Portable entferne und nach einem Neustart von Windows wieder auflade ???

Ich bitte um Antwort.

[Rothirsch]

Hallo Imacri,

danke für die Info. Das ist sehr interessant. Dann hat es wohl wenig Sinn, wenn ich den Versuch starte, welchen ich gerade in meiner Post beschrieben habe.

[lmacri]

Hi Rothirsch:

No, I think it's a CCleaner bug that has to be fixed by Avast / Piriform, so reinstalling CCleaner Portable won't fix the problem.

You might also notice that the size of many of your installed programs is missing in CCleaner at Tools | Uninstall, especially for Universal Windows Platform (UWP) apps downloaded from the Microsoft Store - see my 25-Jan-2023 post in lebsman340's Tools-Uninstall List Not Showing Size of Installed Program For Many Programs.  Piriform employee johnccleaner posted <here> on 13-Sep-2022 in lebsman340's thread that they would notify the CCleaner developers about these missing program sizes but they never posted back with a status update to tell us if or when this would fixed.

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From Google Translate:

Nein, ich denke, es ist ein CCleaner-Bug, der von Avast / Piriform behoben werden muss, also wird eine Neuinstallation von CCleaner Portable das Problem nicht beheben.

Möglicherweise stellen Sie auch fest, dass die Größe vieler Ihrer installierten Programme in CCleaner unter Extras | fehlt Deinstallieren, insbesondere für UWP-Apps (Universelle Windows-Plattform), die aus dem Microsoft Store heruntergeladen wurden – siehe meinen Beitrag vom 25. Januar 2023 in lebsman340s Tools-Deinstallationsliste, in der die Größe des installierten Programms für viele Programme nicht angezeigt wird. Piriform-Mitarbeiter johnccleaner hat <hier> am 13. September 2022 im Thread von lebsman340 gepostet, dass sie die CCleaner-Entwickler über diese fehlenden Programmgrößen benachrichtigen würden, aber sie haben nie ein Status-Update gepostet, um uns mitzuteilen, ob oder wann dies behoben würde.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2604 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * CCleaner Free Portable v6.09.10300

[Andavari]

I personally just ignore the install dates it shows because they can be wrong sometimes.

[lmacri]

2 hours ago, Andavari said:

I personally just ignore the install dates it shows because they can be wrong sometimes.

I've been using CCleaner for almost two decades and I personally don't trust any feature in CCleaner these days except Custom Clean.

Newer features that Avast / Piriform have added in recent years like Software Updater, Driver Updater, Health Check, Performance Optimizer, etc. are too buggy to be used safely, so I switched to CCleaner Free Portable a few years ago. When a new version of CCleaner is released I delete everything in my CCleaner folder except the configuration file (ccleaner.ini) and only keep three files from the new unzipped ccsetup6xx.zip file - the main CCleaner64.exe executable (since I have a 64-bit OS), portable.dat, and License.txt (optional).

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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2604 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * CCleaner Free Portable v6.09.10300

[Rothirsch]

Hello imacri, Hello Andavari

maybe you are right. I will ignore the wrong date.

But if you only leave the four files in the CCLEANER folder, I ask what is still working in the program and what not ?????

 

Hallo Imacri, Hallo Andavari

vielleicht hast Du recht. Ich werde das falsche Datum ignorieren.

Wenn Du aber nur die vier Dateien im Ordner CCleaner lässt, frage ich was denn noch in dem Programm funktioniert und was nicht ?????

[lmacri]

1 hour ago, Rothirsch said:

... But if you only leave the four files in the CCLEANER folder, I ask what is still working in the program and what not ????? ...

Hi Rothirsch:

I haven't done extensive testing but I don't really care as long as Custom Clean and the registry cleaner work correctly in CCleaner Free Portable .

If you download and unzip a fresh copy of ccsetup609.zip from https://www.ccleaner.com/ccleaner/builds then the only two files in the \x64 subfolder (highlighted in red in the image below) are CCleanerBugReport.exe and CCleanerDU.dll.  CCleanerBugReport.exe is part of a new reporting tool that collects and sends telemetry data back to Piriform for analysis (this reporting tool was added to CCleaner v6.04 but never documented in the release notes <here> - see nukecad's 23-Sep-2022 post in C:\Program Files\CCleaner\CCleanerBugReport.exe as Part of v6.04 Pro), and  I believe CCleanerDU.dll is part of the Piriform Driver Updater, so if you delete that \x64 subfolder folder I assume those two features would not function correctly.

If you only keep ccleaner.ini, portable.dat, CCleaner64.exe and License.txt then your CCleaner interface will default to English, so if you use German or another non-English language you would have to keep the \lang subfolder (highlighted in green in the image below) as well.

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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.2604 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * CCleaner Free Portable v6.09.10300

[Rothirsch]

We have now exchanged our arguments in 17. We did not get any closer to a solution to the problem.

I personally take the entire correspondence to see that it is most likely to be a bug at CCLEANER. I therefore no longer see any need to continue this entertainment. If all other components of my PC display the data correctly and only CCLEANER, then no further words are needed to determine the culprit.

It is only sad that Piriform and the Ccleaner developers do not show a tendency to remove this error. Well, it's a free version. You have to accept certain things or not. With a paid version, I would also react differently.

So I would like to thank everyone involved for the lively participation in my request and since everyone is actually said, I end the discussion for myself.

Thanks again and all the best

Rothirsch

 

Wir haben jetzt in 17 Schreiben unsere Argumente ausgetauscht. Einer Lösung des Problems sind wir nicht näher gekommen.

Ich persönlich entnehme der gesamten Korrespondenz die Erkenntnis, dass es sich mit an Sicherheit grenzender Wahrscheinlichkeit um einen Bug bei CCleaner handelt. Ich sehe daher keine Notwendigkeit mehr, diese Unterhaltung fortzuführen.  Wenn alle anderen Komponenten meines PCs die Daten richtig anzeigen und nur CCleaner nicht, dann bedarf es wohl keiner weiteren Worte, um den Schuldigen zu ermitteln.

Traurig ist es nur, dass Piriform und die CCleaner Entwickler keine Tendenz zur Beseitigung dieses Fehlers zeigen. Nun gut, es ist eine gratis Version. Da muss man gewisse Dinge akzeptieren oder nicht. Bei einer kostenpflichtigen Version würde ich auch anders reagieren.

Somit bedanke ich mich bei allen Beteiligten für die rege Teilnahme an meiner Anfrage und da eigentlich alle gesagt ist, beende ich für mich an dieser Stelle die Diskussion.

Nochmals danke und alles Gute

Rothirsch

[Andavari]

20 hours ago, lmacri said:

I've been using CCleaner for almost two decades and I personally don't trust any feature in CCleaner these days except Custom Clean.

 

The whole incorrect install date thing was something I've ignored for so many years, so I just went in to look at what it had listed and it's interesting at how it's guessing because a few of my OEM drivers have listed that they were installed today, when in fact those drivers were installed many years ago.

I wonder why they just haven't been removed it from CCleaner and be done with it.