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[SOLUTION] Cannot update to v5.48 (CCleaner Pro)


Eddy Bryon

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And, thanks again for your help !
akm (W10,Firefox,Privatefirewall,Avast,Malwarebytes)

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1 hour ago, akm said:

While it is a big ad, there's a big button labeled download free version

_20190626_131830.thumb.JPG.a41478fc4dfe72254595545da7f08699.JPG

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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  • 3 months later...

Hello,    I have tried to do the update to the 5.48, I tried the direct download link for 5.62 and I continue to get the following screenshot, there was two different ones, have tried ignore, retry..It acts like it is updating but I am the same 5.44 version I was before.  I have Malwarebytes on my system, is that effecting it? Can you provide any other help?   Thank you

image.png.5dfbea075ae44a18aaed08d0b8a702a4.png

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1 hour ago, LawrenM said:

Hello,    I have tried to do the update to the 5.48, I tried the direct download link for 5.62 and I continue to get the following screenshot, there was two different ones, have tried ignore, retry..It acts like it is updating but I am the same 5.44 version I was before.  I have Malwarebytes on my system, is that effecting it? Can you provide any other help?   Thank you

image.png.5dfbea075ae44a18aaed08d0b8a702a4.png

See here

https://forum.piriform.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/

 

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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  • 4 weeks later...
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1 hour ago, MargaretLBA said:

I have been unable to update my free CCleaner for some weeks. I get the message "error opening file for writing". I have tried the obvious such as uninstalling and reinstalling, but nothing fixes it. I run Windows 10 on a laptop with the latest upgrade

 

See the link I put in two replies up

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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8 hours ago, MargaretLBA said:

Yes, I read that before I posted and tried those. So far nothing has worked. But I am also having issues with my scanner. It seems to have been from the latest Windows upgrade.

Check that in Settings>Apps & features you have 'Choose where to get apps' set to 'Anywhere'.

There was a glitch in one of the recent Windows 10 updates that, for some people not all, had set this to 'The Microsoft Store only' - which meant they couldn't download/install anything that didn't come from the MS store. Setting it back to 'Anywhere cures that problem (If it is what is affecting you).

image.png

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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  • 5 months later...

Sure glad I didn't pay for pro. Tried the 14 day trial but half way through it calls for IE  or enable Java and will not install. Does the world live and die by IE? It is not even on my Win 7 pro. Have not used IE since about when Fire Fox came out, 20 years maybe.  I only use Fire Fox and Java Script is enabled.

Ken

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Ken,

You've posted on a year old thread but not to worry.

I believe that your problem is that you are still using Windows 7 and the Standard CCleaner installer needs later technology.

CCleaner still works fully on Win7 but you will need to install the latest CCleaner on Windows 7 by using the 'Slim' installer which doesn't contain the advertising screen(s) that Win7 doesn't like.

You can find the Slim installer here, third one down:
https://www.piriform.com/ccleaner/builds

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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  • 8 months later...
On 07/04/2020 at 06:31, nukecad said:

You've posted on a year old thread but not to worry.

I believe that your problem is that you are still using Windows 7 and the Standard CCleaner installer needs later technology.

CCleaner still works fully on Win7 but you will need to install the latest CCleaner on Windows 7 by using the 'Slim' installer which doesn't contain the advertising screen(s) that Win7 doesn't like.

Sheesh! I didn't have this problem till last Tuesday. Just lucky I guess.

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13 hours ago, jopa66 said:

Sheesh! I didn't have this problem till last Tuesday. Just lucky I guess.

@jopa66: you too have posted on an old thread about an old version of CCleaner 😉 .  If you're having some problems with the latest version (~30 releases later) then it's probably best to start a new thread (or join a more recent one) with specifics to see if someone can help you out.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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  • 7 months later...

Same here. My present version won't run - and when I tried to download the latest version the installer stalls 2 minutes in and doesn't complete the install.

Something is blocking CCleaner from either running OR installing.

I use MalwareBites on Windows 10.

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8 hours ago, okjohn said:

when I tried to download the latest version

This is a thread about CCleaner 5.48 and FileHippo - so we might need a little more information from you:

  • What is your present version number? Is it a free, paid or trial copy? When did it stop working for you?
  • Will your existing installation of CCleaner run if you go to C:\Program Files\CCleaner, right-click on CCleaner64.exe and select "Run as Administrator"?
  • Where are you trying to download the latest version (5.83 at the time of writing) from?
  • Can you screenshot where the installer fails or any messages that are received when it does?

 

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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