nukecad
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Posts posted by nukecad
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Good to hear that you sorted it.
Odd things do happen and then go away seemingly on their own.
It might have been a glitch in the download process, maybe the server that checks publishers security certificates was unreachable for a minute or two, it might have been a temporary glitch in Chrome's security checks, it might have been ........
Make your own guess because we'll never know for sure. -
The filetypes listed under "Windows Downloads" in Custom Clean if ticked will be removed from your Downloads folder when you run Custom Clean.
It cleans up the Downloads folder, it doesn't touch any other folders.
If you don't tick any of them then CCleaner will leave your Downloads folder alone.
For example the following ticks would remove from the Downloads folder Programes (.exe), image files (.jpg, .bmp, etc), and documents(.doc,.docx, etc); it would not remove compressed (zip) files, audio files (wav, etc), or other filetypes from the Downloads folder.
It is similar to 'Downloaded Program Files' in Windows Disk Clean-up, - but CCleaner gives you more options of what download filetypes are to be cleared from the Download folder.
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For licencing and/or payment issues you will need to email support@ccleaner.com
It's not something that can be dealt with on a public forum.
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Just in case you hadn't noticed you can no longer buy a Windows 10 licence/activation key direct from Microsoft.
https://www.bleepingcomputer.com/news/microsoft/microsoft-stops-selling-windows-10-licenses-a-day-early/You can still download Windows 10 from Microsoft, but if you need an activation key then you'll have to buy one elsewhere:
https://www.microsoft.com/en-gb/software-download/windows10If you are buying a Windows 10 key from elsewhere then of course you should be careful.
There have always been scammers selling fake licences, and no doubt they will be more active now that MS have stopped selling Win 10 licences directly.
You might pay for a 'cheap' Windows 10 licence only to find that when you come to register it Microsoft say that it's invalid.Note that you can (legally) install and run Windows 10 without activating it with a licence at all.
I have a laptop currently running unactivated Windows 10 22H2. (It's even associated with a Microsoft account, it just doesn't have a licence).There are a few limitations to unactivated Windows - but not many at all.
Firstly you will get an 'Activate Windows' watermark on screen just above the system tray.
On my unactivated laptop it doesn't show everytime I boot, only sometimes.
If you set a light desktop background such as snow you'll hardly notice it anyway. (see below for how to do that).
Can you see it here?
You can't change personalisation such as themes or wallpapers on unactivated Windows.
But you can still right-click on an image file and 'Set as desktop background'.
Other than those minor restrictions unactivated Windows 10 generally runs just the same as an activated Windows 10 does. -
Although there is currently a Firefox update, if it's happening 'dozens of times' every day then I'd suspect something else.
I'd suspect that some other app is opening Firfox in the background to check for something, possibly to check for updates.
eg. Do you have automatic updating turned on for Firefox extensions? (Most wouldn't check unless Firefox is already open, but you never know).However 'dozens of times' gives me another thought; are you using Thunderbird as an email client?
It could be Thunderbird checking for new emails.The simple solution to prevent seeing these notifications is to change your Smart Cleaning setting for Firefox to clean without a notification.
Whatever is opening/closing Firefox would still be doing it, and CCleaner would still be cleaning it when it closes, just not nagging you when it does.
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You are right to be suspicious, I would be too.
You can occasionally see such a browser warning on the first day or two that a new version is out, but 608 has been out for a fortnight now.
(It's more common to see it from certain AV's rather than from a browser).
But even if that happened I wouldn't expect the UAC to show an unknown publisher.I'm not seeing those messages with either Firefox or Edge.
It downloads normally from your link in both browsers, and when run the UAC says that the publisher is Piriform.I'd check that your Chrome, and your Windows, are up to date.
If you have installed it anyway then you might want to uninstall it, and then run a virus scan. (Better safe than sorry).
Next:
Try downloading, and then double clicking on, an installer from here: https://www.ccleaner.com/ccleaner/builds
Download and use the 'Slim' installer which is the 3rd one down there.
It installs the standard CCleaner but it's a slightly different installer.Let me know if that download also throws any warning for you, or if the UAC doesn't see Piriform as the publisher.
PS. There are fake websites out there, and browser hijackers, so just as a double check:
When you go to "https://www.ccleaner.com/ccleaner/download" is that still exactly what it says in your browser address bar? -
3 hours ago, GeisterWolf said:
Yet I get these every time I log on to my computer.
They are indeed a advertisement or solicitation to continue service with CCleaner.
So tell me how am I suppose to stop these or remove them?
That is not advertising - It is a warning that you are using an invalid licence key. (Almost certainly known fake, or hacked licence).
You will continue to see that message for as long as you persist in using an invalid key - until that key is banned altogether.
(Most companies would just have banned it outright, CCleaner is giving you a chance to do the decent thing).To prevent seeing that particular notice is easy - either use CCleaner Free version or buy a valid licence key for CCleaner Professional.
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I'm just guessing here, but that sys file indicates that you do have some other tweaking/monitoring file in use, and it could be that which is clashing with Speccy.
A BSOD is a bit of a severe thing to happen when 2 softwares clash, but odd things happen with computers.
Reading more about that error message that you are getting then it may simply be a clash of the 2 applications trying to write to the same protected space.
It gets technical: https://learn.microsoft.com/en-us/windows-hardware/drivers/pci/accessing-pci-device-configuration-spaceThere again it could be that Speccy is trying to read some peripheral hardware that is 'broken' but that doesn't normally get accessed during your usual use.
Unless of course you are also getting other BSODs, in which case then it is time to look at the system in general.
(I had an old laptop that would BSOD fairly regularly and I couldn't work out why. Then about 4 months ago I swapped out the old spinning disk for a SSD and have had no more BSOD's with it. So it must have been a problem with that old drive or it's controller).I'm up in Egremont, just outside the National Park. (Which should also give you a clue where my username comes from).
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As you say you click the 'Analyze' button I'll assume you are using Custom Clean.
At the top of the results window it should tell you what it is looking at when it gest stuck.
It will be helpful if you can let us know what that is.
(Once you have it just close the stuck CCleaner using the 'X')For example this is at 75% of the Analyze, and it's looking at the Firefox Site Preferences files:
If it was stuck there then you could simply untick 'Site Preferences' for Firefox so that CCleaner wouldn't try to clean them, but that wouldn't be fixing anything.
(Although you might want to do that anyway just to check that it's the only place that it's sticking at).So if you can let us know where it's sticking we can then work out just why it's sticking there, and fix the issue.
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That's a generic message that just means CCleaner can't connect to a particular server.
Try doing a scan in Health Check to see what it says for both 'Speed' and 'Security'.
You don't need to click 'Make it better' if you don't want to actually do a Health Check clean.Those are different servers and sometimes it can connect to one but not the other, which shows if it's a particular server.
If both are unavailable than it's an indication that the connections are being blocked.
Sometimes a server will go offline for a while, but if you are seeing this constantly then it's an indication that something is blocking connection to the server(s).
That's usually your Antivirus or Firewall settings doing the blocking.However - I note that your Windows 11 is the Enterprise edition.
Is this a business machine? or possibly a University?
The Enterprise edition is normally only available to organisations, and the firewall/connection settings are usually controlled by the organisations IT department.
In which case you'd need to talk to your IT. -
If Speccy is not showing as installed in the CP or CCleaners uninstall list then that may be the problem, it may have been a failed or incomplete install.
(Did you get it from the Piriform/CCleaner website or download it through some other website?).What I would do-
Download a new Speccy installer direct from here and install it over the top of what's already there. https://www.ccleaner.com/speccy/builds
See if it's showing in the CP and CCleaner now and if its working properly now, if not:
If you don't have it already then download/install Revo Uninstaller (The Free version is fine). https://www.revouninstaller.com/revo-uninstaller-free-download/
Reinstall Speccy again.
Now use Revo to uninstall the Speccy you just installed and to clean up any leftovers.
Reinstall Speccy again and see if it's now working properly.PS. That cpuz149_x64.sys file could be being put there by various applications.
It's a CPU-Z file and can be put there by CPU-Z itself, CPUID, hwmonitor, Corsair iCUE, and various other apps that include system monitors.
The fact that it's coming back after you delete it says that you still have some monitoring tool (or tweaking tool) installed that is using it. -
Did you 'Restart' (not Shutdown) your computer between ununstalling and reinstalling?
Sometimes a Restart (not Shutdown) is needed. (So it's good practice to do one anyway).Other than that you will need to give a few more details to give someone a chance of helping:
It will help to know if the drive had crashed, or if the files you are trying to recover were just deleted in error.
Can you say more about the 2TB drive?
Is it a HDD, an SSD, a Flash drive/Thunb drive, other?
Is there anything unusual about it or how it's formatted, how is it connected to the computer?How long has Recuva been running before it quits?
Does it quit while scanning or while trying to recover?
Someone may also want to know just how you are using Recuva, are you using Deep Scan, what settings you have used, etc. -
Just to chime in here.
(and to note that I'm no expert on Recuva. I've only ever used Recuva once, I usually have backups for if something goes wrong).That 3rd option in the Recuva actions: "Show securely overwritten files".
I think that the only way it could do that is by reading from the MFT what files used to be there but have since been deleted.
It couldn't know from the actual data because that's been overwritten.TBH it seems an odd option to have if the files can't be recovered anyway because they have been securely overwritten, but I guess someone might want to try and see what used to be there even if there's no real chance of getting it back?
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Thanks for confirming that @johnccleaner
We are aware that there are these special promotions now and again, but we don't know when so I just wasn't sure if this was one of those promotions or something else.
(PS. the "@username" function doesn't seem to have parsed in your above post, that can happen if you compose the reply in another text editor and then copy/paste it into the forum editor).
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It will be skipping it because Edge is running in the background.
(Yes it will do that even if you never use it).See this for how to stop it (and other Windows apps) doing that:
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Where did you get this '30-day trial' from?
The standard CCleaner Pro trial is for 14 days not 30, and it doesn't ask for any payment details upfront.
You only give your payment details later if/when you decided to buy after trying it, there's a "Buy Now" button in the trial.
It doesn't have a licence key (until you buy one), so there would be no key to find.I've just installed here it on a laptop, no payment details were requested, no licence key is required:
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8 hours ago, dsCVxcfv33f said:
Well when I'm manually doing it I use the Custom Clean, but I have (or at least had) it run on a schedule too. So does it do the Custom Clean or the health check>
Scheduling can run either Health Check or Custom Clean, it depends which one you have set it to use.
You can change which one it's is using by going to the scheduler and clicking Edit preferences which then gives you the following:
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I also do sympathise, (and the chainsaw metaphore was just that - a exaggerated metaphore).
Whilst CCleaner's Registry Cleaner is one of the more 'gentle' ones out there it's still the fact that any registry cleaner can break a computer if not used carefully.
Registry Cleaners do still have their uses in Windows 10/11, but that use is fairly specialised and not for regular cleaning.
We do see users break their machines by using CCleaner's Registry Cleaner, and it has been promised for a while now that it will be moved into 'Tools' so that it's less prominent and less of a temptation to unwary users. (It will/should be given a stronger warning as well).
On a more practical note:
Unfortunately if you do break your machine using a registry cleaner then it will need to be restored back to health.
Personally I'd first try using SFC and DISM to repair and restore the system image.
https://www.howtogeek.com/222532/how-to-repair-corrupted-windows-system-files-with-the-sfc-and-dism-commands/In the end though sometimes the only real solution it to reset/reinstall Windows.
You can usually do that keeping your current files and apps.In either case then as you can still access your machine I'd make a backup your files to an external disc drive before starting the repairs.
(You should make regular backups anyway, the cost of an external drive isn't much these days and is well worth it to keep a copy of your precious, sometimes irreplacable, files safe). -
As you can see in the screenshots above I usually search for duplicate files using size and content for the matching.
If they are true duplicates then the contents (and so the size) will be identical no matter what the name is.
Remember what I said about things like red eye reduction in photos, that will change the contents just a tiny bit so it's no longer a duplicate on contents.
(CCleaner won't find 'similar' image content like that, although some other dedicated duplicate finder apps can do that you then have to judge for yourself just how similar they are).Searching on names can be useful, but can also give false impressions depending on the name(s).
As a simple example "Photo_01.jpg" in any particular folder may be totally different to "Photo_01.jpg" in a different folder. -
Just to check - you are showing the ticks/unticks for Custom Clean, but are you then running Custom Clean or are you running Health Check?
Health Check uses it's own cleaning rules and ignores the Custom Clean settings.
We sometime see users wondering why those settings won't work, it's because they are using Health Check which ignores them. -
I can't replicate that error,
Can you give a few more details please.Are you logged into Windows as an Administrator or as a Standard user?
What are you trying to set, is it Cleaning reminders or Automatic cleaning?
Are you using an Antivirus other than Windows Defender, if so which one and what version number is it?The first thing I'd try is to reinstall CCleaner, just in case it didn't install properly.
Don't uninstall the one you have now; that way the new install will pick up your licence key.
Download the 'Slim' installer (3rd one down) from here: https://www.ccleaner.com/ccleaner/builds
Double click the downloaded ccsetup608_slim.exe to reinstall CCleaner.
When on the last screen it asks if you want to open CCleaner leave it ticked and click Finish.
Check if you can set a schedule now.(PS. I know this screenshot is 6.07 but it's just the same for 6.08).
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First off I'd check your Firefox settings, have they been set to clear things when you close Firefox?
There again a lot of sites where money changes hands, like Amazon, will log you out automatically after a certain time of no interaction.
That's for your security of course. -
That's correct - Health Check uses it's own cleaning rules and anything that you do change in Health Check is 'one time only'.
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We recommend that you don't regularly use the Registry Cleaner with Windows 10 or 11, only use it if you have a specific problem.
The Registry Cleaner is meant as a tool for fixing things if there is a problem, it is not meant for regular use.Using any registry cleaner will not speed up your machine in any way, and only saves a few KB of disc space.
Using a registry cleaner on a healthy machine can even 'break' it, as you have found.Windows 10/11 changes the registry too often to make using any registry cleaner safe.
You might get away with using one, - but doing it regularly can and does lead to problems.
For the official Piriform advice on using the CCleanerRegistry Cleaner see this: https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804Here is Microsofts' advice on using any Registry Cleaner:
https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilitiesThink of it something like a chainsaw, - anyone can get one and it's a good tool for the right job, but it can cause real problems if used indiscriminately.
CCleaner Forces to close brewers and there is no way to get back on Windows
in CCleaner Bug Reporting
Posted
It is meant to be like that, that alert needs a response so it takes 'focus' from the CCleaner interface until you respond to it.
It's the way that Windows works.
When you get such an alert from Health Check and don't want those particular apps to be closed and cleaned simply do the following:
For example: