Robbie

perhaps uninstalling and reinstalling the software and drivers may help. The error seems to be an installer issue error relating to HP from what I can see from googling (which I had to do yesterday as I installed an HP all-in-one yesterday and got a network resource error similar to yours near the end of the installation, at the configuration stage of the setup. I uninstalled and reinstalled everything and it installed correctly the second time) . Have a look at the following to see if there is anything that may be of help: http://forums11.itrc.hp.com/service/forums...hreadId=1014990

There are many users of Firefox 2 who refuse to upgrade to Firefox 3 because of the integration of bookmarks and history, both of which are now stored in the places.sqlite file. As a result some users feel that this compromises privacy. With Firefox 2 the History file can be very easily securely deleted. I use the On-Demand feature of Eraser to securely delete a series of files and folders on Firefox 2 which include the History file. It's quick and easy to securely delete. I can't delete the places.sqlite file in Firefox 3 as I'd be wiping my bookmarks too. If it wasn't for this integration of History with Bookmarks, which I don't like, I would happily upgrade to Firefox 3.

I have the same version of Firefox and can get it to minimise. Have you tried a re-install?

I forgot about using the right click to also Erase (I have Eraser installed) a file or delete a shortcut! I use those options a few times a week also. What I may do, if the problem continues, is to disable the Context Menu entry for AntiVir and then re-enable it if I need to use it (which isn't very often). Various posts at the Avira AntiVir board have said that the way to do this is via Control Panel --> Add / Remove Programs and then changing the setup for Avira by removing the Shell Extension option (and then obviously doing the reverse if the Shell Extension needs to be re-enabled), a rather convoluted process - it should be an option in the program control centre interface really. However, I have a free program on my computer called ShellExView which enables the Context Menu entry to be easily disabled / enabled so I will try disabling the Context Menu entry for AntiVir on my PC to see if AntiVir works any better.

For me it is after just right clicking on a file before choosing any action. It can happen after the first right click I make after switching on my computer or after making a few previous right clicks - the freezing up of the computer isn't happening after every right click but instead happens randomly. I don't right click to use the AntiVir "on demand" scan that much, I mainly use it to choose the Send To option to send (copy) a file to a Backup folder I have. I've just checked over at the Avira support forums and there are several threads about this very issue. The general advice appears to be to remove the scan option from the Context Menu, but that isn't a good way of solving a problem in my opinion. The other advice, as is mentioned in this thread, is to revert back to an installation of AntiVir 8 but Andvari has said that as a solution that doesn't work either. A couple of the threads in the Avira support forums have suggested a conflict between AntiVir and Comodo, I do have the latter on my PC as my firewall and it is my PC that is having the biggest problem. However I''m sure that there are people who do not have Comodo who also are experiencing problems - my laptop doesn't have Comodo yet it too has crashed after a right click, albeit only the once (so far!).

I'm still getting it happening now and again and to be honest it's beginning to get annoying. Especially as the main reason for me right clicking on a file is not to scan it with AntiVir but rather to use the Send To part of the context menu to copy the file to a Backup folder I have (and I then back up to a flash drive the Backup folder once a day). Instead I have to power off the computer (although once or twice Windows Explorer stops and then restarts, solving the problem to a certain extent although the computer is then sluggish until after a restart) and then go back to the file and right click once again. Since I last posted 4 days ago I've probably had to restart the computer about 5 times after experiencing this problem. Like yourself, before installing Avira I never once had this problem occur. I mentioned in my last post my laptop was running fine with AntiVir - not long after my previous post on April 18 it did lock up after right clicking, on this occasion I right clicked on a partition in Computer (I wanted to check something in Properties) and I think the problem was sorted by Vista allowing me to solve the problem by ending and restarting Windows Explorer. So far it's the only time it has happened on my laptop. I think it's obvious that there is some bug in Avira AntiVir which is causing these problems. I need to find something else for my PC as it's too much of a problem on there but I'm prepared to give it a bit longer on my laptop as the problem has only happened that once. But I don't know what to replace it with. AVG 8.5 is a no-no and I'm not keen on Avast. What else is there? Comodo have a free Internet Security Suite (I already use the Comodo Firewall on my PC) but the reviews I've seen for the anti-virus side of the suite haven't been that great.

I was about to ask the very same question. What kind of users issues?

I used AVG for years but since 7.5 was discontinued I had been disappointed with AVG 8 and 8.5. It slowed down the startup on both my PC and laptop and did seem to cause some performance issues. I tried Avast but wasn't keen on it so then switched to Avira. Avira works great on my laptop (running Vista) and I haven't had any problems but I notice my PC (running XP) has become sluggish quite a few times and on a handful of times unresponsive - I've had to power off and restart the computer. The latter has happened normally when right clicking a file, though as I said, only a handful of times. I googled for the problem and found a few posts along similar lines, all on XP with freezing after right clicking a file, and usually on a PC not laptop. Hit and miss I suppose as I've had no problems at all with Avira on my Vista laptop. So I'm sticking with Avira on my laptop but I am looking into changing again to something different for my XP PC. Shame, as the startup time has been great, the same as AVG 7.5 was.

You are confusing what the the two programs actually do and how they run. Recuva will list all files it can find in Free Space and will display the size of each file. The size of all free space is not displayed however. The figure you see at the bottom left of the program (to the right of NTFS) is not the size of the free space but rather of the entire drive or partition. CCleaner will display the size of free space if you run the free space wipe option - the size of free space is displayed along with the % of the operation completed. However if you just run Analyze it will not display the size of free space. If you want to know how much free space you have just look at "My Computer" in Windows XP or before or "Computer" in Vista and the figure is there. The files you find in Recuva are resident in, and a part of, the free space you see there. CCleaner cleans the entirety of this free space.

That does work Augeas - good find! Just right-clicking on the Wipe Free Space option and then choosing "Clean Wipe Free Space" from the context menu runs only the Free Space Wipe operation without the need to untick any boxes.

Are you running Windows XP (I can't recall seeing the same issue arise in Vista, just WXP)? I find the same ARPcache files appear each time I click on Add/Remove Programs in the Control Panel. It's a normal part of the operation of Windows apparently: "What is ARPCache? ARPCache is a secret, undocumented section of the registry used to store information for Add/Remove Program items in the latest versions of Windows. If you open Add/Remove Programs in the newer versions of Windows, you will notice that certain information has been added, such as, size, frequency of use, and last used on. This data is kept in binary files in the ARPCache of the registry, which means that even if you know where it is in the registry, you probably will not be able to read it. ARPCache Viewer deciphers the binary files and shows you what is in each entry. ARPCache is not ARP Cache Some people have mistakenly confused this ARPCache (which obviously stands for Add Remove Programs Cache) with the documented ARP (which stands for Address Resolution Protocol) Cache of the Windows operating system" http://www.filebuzz.com/fileinfo/14235/ARPCache_Viewer.html I just remove them with CCleaner and they stay away until I next click on Add/Remove Programs.

If you have unchecked all the other boxes then it is perfectly normal for CCleaner to report that 0kb have been removed since the removal message refers to the deleting (i.e. removal) operations that are performed when the other boxes are ticked. The Free Space wipe doesn't actually delete anything in the conventional sense - it is essentially just an overwrite operation rather than a delete (removal) operation. The drive doesn't actually gain any additional free space by performing a free space wipe so nothing has been "removed", although of course anything in free space will have been overwritten. I agree that the free space wipe operation should be removed from the checklist and moved to another part of the program so that it can be ran as a separate operation without the need to uncheck / check once again all the other boxes. Perhaps it could be moved to the Options part, or even better as I suggested when the free space wipe feature was introduced, removed from CCleaner altogether and moved to Recuva as it would complement that program.

Thanks abu aufa. I'm downloading it now - let's hope it is easier to use than it is to download. What a convoluted way of downloading a program!

there doesn't appear to be anyway of downloading the program at that link...

Here's the top 5 in the US for when you were married, the chart was for week ending September 13, 1986... 01 (02) Take My Breath Away - Berlin 02 (04) Dancing On the Ceiling - Lionel Richie 03 (06) Stuck With You - Huey Lewis and the News 04 (05) Friends And Lovers - Gloria Loring and Carl Anderson 05 (01) Venus - Bananarama I don't think I've ever heard that number 4... Number 6 was a great song - Higher Love by Steve Winwood.

The number ones for me: Birth: Little Children - Billy J Kramer & The Dakomas 18th: The Lion Sleeps Tonight - Tight Fit 21st: Easy Lover - Philip Bailey / Phil Collins 40th: Cha Cha Slide - DJ Casper oh dear, they all sounded awful...

Icedrake: have a look at this thread I started recently: http://forum.piriform.com/index.php?showtopic=21405 Keith's suggestion worked fine for me and it also allows you to do what you are trying to do. I've converted a FLV to a MP3 using that program, it worked fine.

you need to go to that folder in the path above and delete that file manually. I have the same problem - CCleaner doesn't remove that file for some reason. It's a file that is created when something happens to your computer that generates an error report (eg closes down unexpectedly, application crashes etc). I don't know if Windows just locks the file and won't let CCleaner delete it. In theory files that aren't deleted immediately by CCleaner should be deleted at computer startup but this file just won't budge on my computer unless I manually delete it. Yet the fact it can be manually deleted suggests it isn't even locked in the first place.

Eraser cleans the cluster tips (what was once known as file slack) as well as free space. Depending on the amount of files you have on your computer this can double the length of time that Eraser will take to run, although in the case of the original poster it seems to increase that time by several hours! What pass method are you running on Eraser (and presumably therefore CCleaner)? Are you sure that you are clicking both the Free Space option under Application then choosing the drive(s) to wipe free space on under Options - Settings? I have an 80GB hard drive, running Windows XP, SP3, with 3 partitions. I have used both CCleaner and Eraser and the times each program takes to complete a free space wipe are: Eraser Method: 1 pass pseudorandom (PNRG) wipe : 1.5 hours in total for all 3 partitions. This includes cluster wipes as well as free space wipes on each partition. CCleaner Method: I have the default wipe setting for CCleaner as 7 pass secure deletion (NSA). When I've done a free space wipe I've unticked every other option (eg Windows programs, other applications) so I've just been doing a free space wipe, again on all 3 partitions, one after the other. The total time is about 1 hour which is pretty much on par with Eraser less the cluster tip wipes times, albeit Eraser is only doing a 1 pass PRNG method wipe compared with the 7 pass secure wipe CCleaner is set to. I don't know whether CCleaner really is doing a 7 pass Free Space wipe, though I assume it must be as that is the chosen option. I assume that CCleaner is just a lot quicker at what it does when doing a free space wipe. I've also ran both on my Vista laptop, same hard drive size (80GB) and the running time for both wasn't that much different - about 5 to 10 minutes at most perhaps.

a 1 pass secure wipe is probably sufficient. Unless your computer contains state secrets then the idea behind using a free space wipe is surely just to add an extra layer of security by deleting files that are "dumped" by Windows into free space. I can't see what a 3 pass or 7 pass could achieve that a 1 pass overwrite couldn't. If it does contain state secrets then I think something a bit more permanent than CCleaner would be used anyway... That said, I do use the 7 pass secure wipe for secure deletion but I don't know if this method applies only to the normal running of CCleaner (when the Windows and Applications normal operation is ran, such as Internet Explorer, Firefox etc) or whether it also applies to the free space wipe either. I've only ran the free space wipe on CCleaner a very small handful of times anyway, mainly to test it out, and it didn't take that long to run that I had to think about 1 pass, 3 passes or 7 passes.

Thanks Keith. I'll have a look at that program too.

Cheers Dennis, I'll have a look at that program.

Does anyone know of a way to convert flv files (Flash) to play on a DVD player? Thanks

As people who use Firefox may be aware, Firefox 3 is a major upgrade (and a backward step in my opinion) to Firefox 2. One aspect of the program I'm not happy with is the way the history and bookmarks files have been amalgamated. As a result I have stuck with FF2 as I believe it offers a better security feature, namely that I can securely delete the history without bookmarks being wiped also. My other half wants to use Firefox 3 and wants to install it on the computer! She likes the features it offers - the very same features I don't like! I have read that it is possible to install and run Firefox 3 alongside Firefox 2 and there are instructions on the net on how to do this but I can never get both to run in their own ways - Firefox 3 always runs when I load Firefox 2. Has anyone got both running on their computer and if so can they provide a simplistic explanation of how they achieved it? It looks like I may be forced to acquiesce and install FF3 and give up on FF2 otherwise... We have our own user accounts but Firefox 3 loads on both user accounts. Thanks!

Just to add to Dennis' post: the reason why index.dat files cannot be deleted when CCleaner is run but rather are marked for deletion (on reboot) is that they are locked by the operating system as Windows effectively treats them as system files. CCleaner tells Windows to delete these files at reboot and after Windows has completed this task it recreates a new version of each index.dat file that has been deleted.