Nergal

For recovering data it's best to act fast. First get a small external drive (with free space enough to hold the data you need) Next (preferably on a different computer from the one with data lost if possible) download to the external drive recuva portable (from the parent site of this forum) http://www.piriform.com/recuva/builds Extract the zip file contents to the external If you did these steps on another computer, now is the time to plug the external into the computer with the lost data. Run the recuva exe directly off the external drive. I've taken the liberty of moving this thread to the recuva discussion board where we will be provide you with continued aid if needed. I will private message you a link to the new location in case you can't find it. Until you recover the data you MUST USE THE EFFECTED PC AS LITTLE AS POSSIBLE in order to maximize your chances of successfully recovering.

The development team has confirmed there is a bug and is currently looking into it.

Why would you need one. Windows 10 has a desktop, thus the desktop application works. As far as if it's possible, I believe Windows 10 Apps run sandboxed and can't effect system or others apps.

In order to provide you aid you'll need to remove the enhancing as it is unsupported (and discourged from mention) on this website

What? If this is helpful I'm not understanding, if not try and be a little more useful when posting in threads which deserve it...

@mmjr2000 I'm not sure why you hold my pointing out the reason this has, in the past, occurred (so much so that we made it a sticky thread) as somehow being insulting, but that was not the intent. I am not at your multiple PCs, thus how am I to know what features, of a application causing trouble, that a user uses. I pointed to steps that have worked, previous to this current bug. I in no way stated that anyone who wrote that they had checked those reasons off the troubleshooting list was in any way disingenuous, and, in fact, have assured thread participants that the developers read the threads and the only unsupported case was those using beta software. Perhaps dial back the accusations, next time

Thanks for the detailed report. The developers read every thread, though rarely comment, I'm sure they will look into this issue with a core feature

http://forum.piriform.com/index.php?showtopic=40285&do=findComment&comment=244877 EDIT Also ccleaner cannot support beta versions as the developers get them the same time you do

Turn off Google's sync, everytime you open google it's redownloading your history. It's in the sticky on this board, by the way http://forum.piriform.com/index.php?showtopic=40285&do=findComment&comment=244877

http://forum.piriform.com/index.php?showtopic=35458&view=getnewpost

No there should be no conflict unless they both use the same location for firefox profile. Uncheck session and the issue may go away

By drives do you mean separate systems? Or just one windows with two drives? If the latter than ccleaner only cleans the location of your firefox profile the 2nd drive wouldn't come into play at all.

Not sure that's what this thread means by feedback also I think you're misreading the cloud part of this. Think of it more as a sysadmin panel from which to perform ccleaner, defraggler and speccy on multiple machines without physically being at the client machines and/or installing on each pc.

@Willy2 I think they go hand in hand as (I've been lead to believe) cloud seems to run (basically) portable piriforms on remote PCs

Make sure you've quit safari before looking at ccleaner

Thanks 2nd picture shows

Hi, @Rajamincan you attempt re-uploading your image, it doesn't show. Everybody, the developers appreciate your submissions. I hope they can make things better for you. Just a reminder, be sure you have the latest bios version for your PC as sometimes the bug maybe in the motherboard-to-windows communication and/or the way Speccy reads that data

Wow, you told him this month before hazelnut dod. Lol (she "asks" why his doesn't show many months)

Do you have wipe free space checked off

Darnit, too posts in a row that make me wish the thanks/like button worked on this website

Feel free to express your reason why conversely whomever believes they should be merged express their reasons too.

Browser tabs are no longer on the startup tool I think that the context menu items are in the same as start-up because (just a guess, no actual developer info here) because separating too many things would end up cluttering the GUI.

Edge, and any applications that use it to render, must be fully exited before attempting a clean (as do firefox, chrome, opera and safari)

That's odd I have it on my nexus 6, both when I was on 5.1.1 and now that I am on 6.0.1

I believe the issue stems from having one or the other of site preferences or sessions checked off under firefox on ccleaner's applications tab