hazelnut

https://www.ghacks.net/2022/03/17/each-firefox-download-has-a-unique-identifier/

Email is... support@ccleaner.com or online at ... https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507

Have you done a full restart of your machine yet? Not shutdown, instead choose restart. Use something like Treesize to see where your disk space has gone. https://www.jam-software.com/treesize_free

Also have a read here in case it helps https://community.ccleaner.com/topic/52094-how-to-run-ccleaner-in-startup-minimized/

@Laurence CCleaner

In case people are wondering what you mean https://www.ccleaner.com/knowledge/recuva-v1-53-2065 So not an update to the abilities of Recuva itself, just data gathering.

If nothing here helps it be best to contact CCleaner directly as you are a paying customer. https://support.piriform.com/hc/en-us/articles/4402564268429-I-m-having-a-problem-with-Driver-Updater-What-are-my-options-Email contact support@ccleaner.com or via a webpage https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507

@APMichael I believe that the devs are now looking into this.

See here https://community.ccleaner.com/topic/52668-tracking-files-not-cleaned-files-coming-back-solvedexplained/#comment-300043

When you read the article you realise just how there is actually no privacy left no matter how they try to word it. https://adguard.com/en/blog/privacy-sandbox-on-android.html

See here https://community.ccleaner.com/topic/52668-tracking-files-not-cleaned-files-coming-back-solvedexplained/#comment-300043

You are uploading the attachment as an .eml file which I cannot open. Can you not take a screenshot of the message and upload it as as jpeg or png file?

You will have to upload it in a different format as I cannot open it. Is it an email? Who from? Can you screenshot it?

Where do you see a fake licence key? On a website? If so which website? Can you give more precise details?

@JeffS You misunderstood me. I said it was weird because you believe you have a HDD and provide a screenshot showing which one you have, yet Defraggler still insists you have an SSD. That is why I gave those2 links to show others who had the same issue.

Please contact support at support@ccleaner.com or via a webpage https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507

More reading for you @JeffS https://community.ccleaner.com/topic/51922-defraggler-222-detecting-my-hdds-as-ssds/ https://community.ccleaner.com/topic/52010-hdd-detected-as-ssd/ You seem so sure you have an HDD (even showing a picture of the purchase page) This is just weird.

See here https://superuser.com/questions/1507820/can-i-remove-massive-dfoptimize-bin-files-from-c and here https://community.ccleaner.com/topic/43801-dfoptmizebinfiles/ (You said your drive was HDD, it is listed in your screenshot as SSD)

No problem. Good to hear you are sorted now

Re-installing the same Windows version will not lose you your licence key as the key is digital and stored in the Cloud on the Microsoft Activation Server. https://answers.microsoft.com/en-us/windows/forum/all/will-i-lose-product-key-activation-if-i-reinstall/7065c1a5-0ed0-4668-a926-09c56f7e48ce

There is a section on the forum already just for Driver Updater. See here https://community.ccleaner.com/forum/46-driver-updater/

@Yuppers did you try resetting the print spooler using cmd prompt ? Read here https://www.thewindowsclub.com/print-spooler-repair-in-windows-10

How to enable firewall logging https://www.howtogeek.com/220204/how-to-track-firewall-activity-with-the-windows-firewall-log/

As it mentions here https://support.piriform.com/hc/en-us/articles/360020675012-What-happens-if-I-change-my-contact-details-or-bank-details-#2-it-allows-our-license-lookup-page-to-work-correctly--0-3 Contact ccleaner via email about this with the relevant details. support@ccleaner.com

Yes you have to close Chrome. You cannot use CCleaner to clean the browser when the browser is running.