hazelnut

Did you try running the new 5.91 installer as admin?

Have you tried uninstalling 5.86 and then restarting your machine? Then you can download a new copy of 5.91. You can just download the free version and put in your licence details to turn it into pro version. (Make sure you have a copy of your licence details before uninstalling )

Thread closed. Same question with same wording posted in many forums.

Glad to hear you are sorted now. Enjoy the rest of your day

Have you tried as a test uninstalling CCleaner on the main PC, rebooting, and then checking that no instances of it are left on the machine ? Then reinstall a new download of CCleaner (you can just download free version and put in your licence details to turn it into pro version.) Don't forget to make a copy.txt of your licence number and user name when purchased etc first Don't forget to choose all the setting you like to have it set to when you reinstall.

It would be best to contact ccleaner directly either by email support@ccleaner.com or via the web link https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507

@RobRay Look under the Details tab of the Taskmanager instead before CCleaner displays and see if anything else shows.

It would be best to contact ccleaner directly either by email support@ccleaner.com or via the web link https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507

@RobRay Does it make any difference to the time to open if you disconnect from the internet before trying to run CCleaner ?

It would be best to contact ccleaner directly either by email support@ccleaner.com or via the web link https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507

@Watch the Birdie copy and paste this in the cmd prompt (run as admin) then press Enter key on your keyboard rd /s /q C:\$Recycle.bin By the way are you running as an administrator on the machine? Also are your Program Files, Pictures and Downloads etc. all on your C drive?

@Anra I doubt it was really anything you did wrong as such. Computers are just so weird at times What about your original query (the folder options one) Is that okay now? By the way that link I gave you is from the alphabetical sevenforum tutorials, a treasure trove of info for you to browse at your leisure. https://www.sevenforums.com/tutorials/257-windows-7-tutorial-index.html (P.S. I agree with the bit you said about staying away from the driver updater)

@Anra It looks like your permissions may be a bit corrupt. Do none of these suggestions here work for you? https://www.sevenforums.com/tutorials/783-elevated-command-prompt.html If none of them do, then I would suggest (as a test) going into user accounts, making a new user, make it an admin user, and then boot into it. No need to give it a password at this stage I suspect everything would work for you then. If not, just boot into your original account and delete the test one

@AnraWhat type of account is showing for you when you look in Control Panel...User Accounts. Is it a Standard User.. Admin ....or Guest?

@Anra Open the taskmanager. At the very top click File.. then click Run new task. In the box that opens type cmd and tick the box which says run with admin privileges. Then you should be able to type where the cursor if flashing and press Enter to run it. SFC /SCANNOW

What operating system are you using? If it is Win 10, press the start button once and immediately type cmd (no need to put the letters in a box or anything, just press start and type) This in my screenshot should come up automagically

@MeganCCleaner @johnccleaner @Stephen CCleaner

One of the quickest ways you can check if it's any thing to do with any security type software interfering is just to boot into safe mode and run ccleaner. I know quite a few people who use the free version, even on Win 10, kill the internet connection before running ccleaner as they don't like the 'phone home'

It can sometimes take a few hours for the licence details to update. If you still haven't had the details refreshed by tomorrow please contact either support@ccleaner.com or https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507

Did you also try 'Restore defaults' from Folder Options? Reboot afterwards.

See here https://community.ccleaner.com/topic/62466-ccleaner-wipes-out-wordle-history-scores/#comment-335619

There is nothing to fix. These are false positives. Does your own Anti- virus detect it?

@lmacri Weird as Virus Total doesn't show MS as detecting it. https://www.virustotal.com/gui/file/ed4855acc0239c7e1c5dd4554a6e360173f23458832420000445a20fa3fc6450

What is the cd burning software called?

Yes, that is the ''latest'' version. There is some talk of an update in the future, but when no one knows.