NikaNsk

Yes, I'm from the Russian Federation. Thanks for the advice.

The result is the same Access Denied You don't have permission to access "http://bits.avcdn.net/productfamily_CCLEANER/insttype_FREE/platform_WIN_PIR/installertype_ONLINE/build_RELEASE" on this server. Reference #18.2d601502.1666195588.c03d074 I don`t understand what is going on.

Hi! I reinstalled Windows, requested data on my license on the site, received an email with information. After pressing on the download link for CCleaner Professional, it keeps giving me an Access Denied error You don't have permission to access "http://bits.avcdn.net/productfamily_CCLEANER/insttype_PRO/platform_WIN_PIR/installertype_ONLINE/build_RELEASE/cookie_mmm_ccl_sup_000_001_a" on this server. Reference #18.2d601502.1666185449.aec897c Please help.

Hi! Sent a private message to you.

Yes, I have another mail, now I will send him a message again + screenshot. I sent him an answer earlier, above is a screenshot with confirmation posted.

Support does not answer me. The forum also stopped responding in essence. Where should I write next? Lord god?

Hello! A week has passed and nothing has happened. Why are you ignoring me again?

Reply sent 10 minutes ago

I followed all of Raymond's instructions. I copied the key and name from the sent letter and did not enter them on the keyboard. The error keeps appearing and the license is not registered. I sent a screenshot of the error to Raymond three times: January 03, January 09, January 29. What else do I need to do to start using what I paid for?

Hi! Last December I bought a license key. I copy the key and username from the email and I can't activate it because it doesn't accept my username. I contacted support multiple times and sent a screenshot my problem. The problem is not solved, no one answers my last emails. March will come soon, and I still cannot use the licensed version for which I paid money. CCleaner, are you scammers? P.S.: Your request (831671) has been received and is being reviewed by our support staff. Raymond (CCleaner Support)" <support@ccleaner.com>) - untalented support worker. The last letter from him was 09 January 2022.