Moderators hazelnut Posted January 31, 2019 Moderators Share Posted January 31, 2019 Quite a few folk are experiencing an error when they check for updates in the last day or so and it seems to be still ongoing and in different parts of the world. See here (and comments from people a bit further down the page) https://www.isitdownrightnow.com/update.microsoft.com.html Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted January 31, 2019 Moderators Share Posted January 31, 2019 Happens too often in actuality. I've lost count how many times in the 6-7 months I've had this Win10 laptop where I've had to use the Microsoft Windows Update Troubleshooter ("wu10.diagcab"), there's versions for Windows 7, 8, and 10 listed here. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 31, 2019 Author Moderators Share Posted January 31, 2019 It has nothing to do with Win Updates in general. It's actually to do with Windows Defender and how it responds with Win Updates. It is a new issue and more info is coming online about it. https://borncity.com/win/2019/01/30/windows-defender-with-update-issues-01-30-2019/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 31, 2019 Author Moderators Share Posted January 31, 2019 More info now with more affected https://www.bleepingcomputer.com/news/microsoft/many-windows-10-users-unable-to-connect-to-windows-update-service/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
nikki605 Posted January 31, 2019 Share Posted January 31, 2019 Just when I thought Win10 might be mature enough to upgrade to from Win7. Guess I'll stay where I am. Win10 Pro x64 Desktop (Speccy) - Win10 Pro x64 Laptop (Speccy) Link to comment Share on other sites More sharing options...
trium Posted January 31, 2019 Share Posted January 31, 2019 im on w8.1 :-) as long the laptop works :-) Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 1, 2019 Moderators Share Posted February 1, 2019 I wonder what Windows 10 version is causing all that then, is it the notoriously buggy October 2018 Update v1809 because I'm still on v1803 (since v1809 hasn't been offered on my laptop yet). I'm not having any issues updating Windows Defender which I'm more likely to manually invoke the update instead of waiting for it to do so. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 1, 2019 Author Moderators Share Posted February 1, 2019 Nothing to do with latest Windows version. Turns out it's a DNS issue. Comcast have fixed theirs but some such as BT in the UK the fix is a bit patchy. Changing your DNS to Google 8.8.8.8. allows you to update straight away. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 1, 2019 Moderators Share Posted February 1, 2019 6 hours ago, hazelnut said: Changing your DNS to Google 8.8.8.8. allows you to update straight away. I already use as a primary Cloudfare 1.1.1.1, and secondary as backup if Cloudfare goes down the Google 8.8.8.8 as you mentioned. Link to comment Share on other sites More sharing options...
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