shankle Posted March 14, 2006 Share Posted March 14, 2006 I run Ccleaner and it finds 600m to clear. Then when I clear it it only clears 2m. Why???? This only happens occasionally. Thanks for any help. jps Link to comment Share on other sites More sharing options...
krit86lr Posted March 14, 2006 Share Posted March 14, 2006 When it does happen, if you keep running CCleaner over-and-over does it keep cleaning more stuff? Also, some things (applications) don't get cleaned if they're opened. Is anything open that CCleaner want to clean when this happens? Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
shankle Posted March 14, 2006 Author Share Posted March 14, 2006 When it does happen, if you keep running CCleaner over-and-over does it keep cleaning more stuff? Also, some things (applications) don't get cleaned if they're opened. Is anything open that CCleaner want to clean when this happens? It does not clean more if I run it over. All the stuff that starts up at bootup is running Thanks for your answer JPS Link to comment Share on other sites More sharing options...
krit86lr Posted March 15, 2006 Share Posted March 15, 2006 It does not clean more if I run it over. JPS Are you closing CCleaner first before re-running it? Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
pwillener Posted March 15, 2006 Share Posted March 15, 2006 Can you give us some examples of stuff that is found (with Analyze?), but is not cleaned (Run Cleaner) ? Link to comment Share on other sites More sharing options...
cde Posted March 15, 2006 Share Posted March 15, 2006 If you have any apps open (thinking Photoshop and similar) they may well have large, locked temporary files in the Temp directory. Try running CC just after booting the PC, before running anything else. You will probably find that CC doesn't find such large files if you are not running other apps, since the program using that temp file will more often than not remove it when closed... Link to comment Share on other sites More sharing options...
shankle Posted March 15, 2006 Author Share Posted March 15, 2006 If you have any apps open (thinking Photoshop and similar) they may well have large, locked temporary files in the Temp directory. Try running CC just after booting the PC, before running anything else. You will probably find that CC doesn't find such large files if you are not running other apps, since the program using that temp file will more often than not remove it when closed... 1. there are no checks in the advanced settings. So hotfix is not checked. 2. I close Ccleaner by going to the "x" in the upper right corner. 3. I went to RUN and typed in msconfig and took the check out of the startup and rebooted and ran Ccleaner. No change that I could see. 4. If I get the condition where I analyze and CCleaner runs for quite a time and comes up with over 600M of items, I will try to get a screen shot of it. Thanks for all your help. JPS Link to comment Share on other sites More sharing options...
krit86lr Posted March 15, 2006 Share Posted March 15, 2006 1. there are no checks in the advanced settings. So hotfix is not checked. 2. I close Ccleaner by going to the "x" in the upper right corner. 3. I went to RUN and typed in msconfig and took the check out of the startup and rebooted and ran Ccleaner. No change that I could see. 4. If I get the condition where I analyze and CCleaner runs for quite a time and comes up with over 600M of items, I will try to get a screen shot of it. Thanks for all your help. JPS Don't use msconfig for this. In CCleaner uncheck "run CCleaner when computer starts", and "automatically check for updates to CCleaner". I agree with cde. Make sure that other programs are not running. You may have apps running in the background or something. Check your Task Manager in the Applications Tab, and end any running processes. If none of these suggestions work, then try it in Safe Mode, and let us know what happens. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
lokoike Posted March 16, 2006 Share Posted March 16, 2006 I have a feeling that K's and cde's suggestions about running apps are correct. Perhaps you have a browser, such as Firefox, open? You can crank up FF's cache, so if you set it to around 600 MB, perhaps that is your problem. Could also be a combination of multiple apps. Otherwise, it could also be a bug in CC itself. I have seen comments like this from other users in the past, where analyze incorrectly estimates the numbers of files/size of files removed. Even if the problem does end up being a running app, that is still a bug in CC, because it is listing files that it actually won't clean out, unless of course the apps are shut down first. That should be looked into/fixed. One last question: when you went into MSCONFIG, did you disable the startup processes for your running apps, or did you disable the process for CCleaner? Or both? Save a tree, eat a beaver. Save a tree, wipe with an owl. Every time a bell rings, a thread gets hijacked! ding, ding! Give Andavari lots of money and maybe even consider getting K a DVD-RW drive. If it's not Scottish, IT'S CRAP!!! Link to comment Share on other sites More sharing options...
krit86lr Posted March 16, 2006 Share Posted March 16, 2006 One last question: when you went into MSCONFIG, did you disable the startup processes for your running apps, or did you disable the process for CCleaner? Or both? Good question. I thought he meant CCleaner, but I wasn't sure. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 16, 2006 Moderators Share Posted March 16, 2006 4. If I get the condition where I analyze and CCleaner runs for quite a time and comes up with over 600M of items, I will try to get a screen shot of it. JPS The running for a long time can be caused by anti-virus real-time protection hence the installed anti-virus will scan the files, and since some temp files are difficult to scan such as those used by an installer "GLB##.TMP" compressed ("ASPack, UPX", etc) or even protected ("ASProtect", etc) it will slow things down if there's a rather large amount of files. Link to comment Share on other sites More sharing options...
shankle Posted March 16, 2006 Author Share Posted March 16, 2006 I have a feeling that K's and cde's suggestions about running apps are correct. Perhaps you have a browser, such as Firefox, open? You can crank up FF's cache, so if you set it to around 600 MB, perhaps that is your problem. Could also be a combination of multiple apps. Otherwise, it could also be a bug in CC itself. I have seen comments like this from other users in the past, where analyze incorrectly estimates the numbers of files/size of files removed. Even if the problem does end up being a running app, that is still a bug in CC, because it is listing files that it actually won't clean out, unless of course the apps are shut down first. That should be looked into/fixed. One last question: when you went into MSCONFIG, did you disable the startup processes for your running apps, or did you disable the process for CCleaner? Or both? 1. When I went into MSCONFIG I disabled ONLY the startup processes for running apps. 2. I shouldn't have to disable my running apps to run CCleaner. I run CCleaner every time I get off the Internet (500 times a day) I just hate people who put stuff on my computer unasked. 3. My virus program is NOD32(ESET) 4. Haven't got the error since I started this thread. Thanks again for the help. JPS Link to comment Share on other sites More sharing options...
pwillener Posted March 17, 2006 Share Posted March 17, 2006 You don't need to disable your startup applications do run Ccleaner. Just use task manager to make sure that Firefox or whatever browser you use is closed. You still haven't given us the information what kind of files are in these 600MB - are they Internet temp files, Windows temp files, settings, what? Link to comment Share on other sites More sharing options...
shankle Posted March 17, 2006 Author Share Posted March 17, 2006 You don't need to disable your startup applications do run Ccleaner. Just use task manager to make sure that Firefox or whatever browser you use is closed. You still haven't given us the information what kind of files are in these 600MB - are they Internet temp files, Windows temp files, settings, what? I am using Internet Explorer 6.0. I shouldn't have to close anything. CCleaner hasn't failed since I started this thread. I will try to get a screen shot when it does fail. This failure only occurs infrequently. Thanks, JPS Link to comment Share on other sites More sharing options...
shankle Posted March 21, 2006 Author Share Posted March 21, 2006 I finally got a 600m clean. I'll try to add the attachment. It is quite large so I hope that's OK. JPS log.txt log.txt Link to comment Share on other sites More sharing options...
pwillener Posted March 22, 2006 Share Posted March 22, 2006 OK, next step: can you also post the report after cleaning, so we can see which files are not cleaned? Link to comment Share on other sites More sharing options...
shankle Posted March 22, 2006 Author Share Posted March 22, 2006 OK, next step: can you also post the report after cleaning, so we can see which files are not cleaned? No, I did not save the listing of what was deleted. Next time this happens I will save both things. Thanks, JPS Link to comment Share on other sites More sharing options...
shankle Posted March 24, 2006 Author Share Posted March 24, 2006 Hi, I've got the information you requested. I'll send two messages - The first one with the 600+m. The second one with what was deleted. Since the last message I sent, I disabled The Kodak Camera software from the startup procedure. Obviously it didn't make any difference. All said, CCleaner is a GREAT product. Thanks, JPS Hi, This is the 2nd Message with what CCleaner deleted. Thanks, JPS jpslog.txt jpslog2.txt jpslog.txt jpslog2.txt Link to comment Share on other sites More sharing options...
dstone Posted March 24, 2006 Share Posted March 24, 2006 In the CCleaner->Options->Advanced, there is a setting "Only delete files in Windows Temp folder older than 48 hours", that's probably the reason ccleaner doesn't delete everything sometimes, you should leave it enabled. I never use the "Analyze" button anymore, I just press the "Run Cleaner" button. Also I always save a backup .reg file if there are more than 5 issues, when I "Scan for Issues". CCleaner works great, i've never had a problem with ccleaner, best cleaner i've ever used. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 24, 2006 Moderators Share Posted March 24, 2006 Thanks, youremailaddress@bellsouth.net JPS You'd be smart to edit your posts where you've placed your email address hence that's one very easy way to get allot of spam. Link to comment Share on other sites More sharing options...
shankle Posted March 24, 2006 Author Share Posted March 24, 2006 In the CCleaner->Options->Advanced, there is a setting "Only delete files in Windows Temp folder older than 48 hours", that's probably the reason ccleaner doesn't delete everything sometimes, you should leave it enabled. I never use the "Analyze" button anymore, I just press the "Run Cleaner" button. Also I always save a backup .reg file if there are more than 5 issues, when I "Scan for Issues". CCleaner works great, i've never had a problem with ccleaner, best cleaner i've ever used. When I got CCleaner "Only delete files in Windows Temp folder older than 48 hours" was checked. I unchecked it and ran Analyze. It came up with 600+ files. I then ran CCleaner and it deleted all of them. I hope that solves the problem. Thanks for the help. JPS Link to comment Share on other sites More sharing options...
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