kenny100 Posted July 4, 2010 Share Posted July 4, 2010 my laptop freezes up at any point, i tried piriform regristry cleaner, defragment, cleanup i have windows xp HELP Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 4, 2010 Moderators Share Posted July 4, 2010 Can you give a bit more info please? Do you mean it is freezing when you try to use ccleaner, or when you are using yourlaptop normally? What anti virus and anti malware programs do you have installed? Are they up to date and showing clean after a scan? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
kenny100 Posted July 4, 2010 Author Share Posted July 4, 2010 freezes randomly i have verizon internet security suite Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 4, 2010 Moderators Share Posted July 4, 2010 It may be an idea to consider following what steps you are able to from here http://forum.piriform.com/index.php?showtopic=20120 and then post any logs you have managed to do in the Spywware Hell part of the forum Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
redhawk Posted July 5, 2010 Share Posted July 5, 2010 Random freezing can be a sign of pending hard drive failure so I would suggest you check the S.M.A.R.T status with HD Tune and run chkdsk.exe /r Richard S. Link to comment Share on other sites More sharing options...
wdog Posted July 13, 2010 Share Posted July 13, 2010 Also having this Freezing problem. About one minute into running ccleaner it freezes and locks-up my PC. Tried: 1. reinstalling ccleaner 2. reinstalling OS from original CD's 3. run system checks for memory, harddrive, cpu Hardware: Toshiba Laptop T3200, 3gb ram, 160 gb hd Software: Windows Vista fully patched Possible culprit Kaspersky Internet Security suite 11.0.0.232(a) Link to comment Share on other sites More sharing options...
pwillener Posted July 13, 2010 Share Posted July 13, 2010 "Freezing" may also be caused by overheating - check your temperatures with Speedfan. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 13, 2010 Moderators Share Posted July 13, 2010 Also try excluding the Kaspersky folder in ccleaner exclusions. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
nikki605 Posted July 13, 2010 Share Posted July 13, 2010 Also having this Freezing problem. About one minute into running ccleaner it freezes and locks-up my PC. Tried: 1. reinstalling ccleaner 2. reinstalling OS from original CD's 3. run system checks for memory, harddrive, cpu Hardware: Toshiba Laptop T3200, 3gb ram, 160 gb hd Software: Windows Vista fully patched Possible culprit Kaspersky Internet Security suite 11.0.0.232(a) I'm not sure if this is related to your problem or not, but I thought I would pass it along anyway. Your mentioning "Kaspersky" and "Toshiba laptop" made me remember something I had read a few months ago. I use ZoneAlarm which uses the Kaspersky a/v-a/s engine. The ZA user forum addressed a problem with ZA on Toshiba laptops some time ago, running "Atheros Wi-Fi Protected Setup Library." You might want to see if it applies in your case. http://forums.zonealarm.com/showthread.php?t=70920 Win10 Pro x64 Desktop (Speccy) - Win10 Pro x64 Laptop (Speccy) Link to comment Share on other sites More sharing options...
Alan_B Posted July 14, 2010 Share Posted July 14, 2010 Sorry, I do not intend to be rude, but it is better to reserve this topic for Kenny100. It belongs to him. If every one with a Laptop problem jumps into this topic it becomes impossible to know which answer applies to which problem. It would be far better to have 100 off topics each called "Laptop Freezes" which are shown as started by 100 people. In some forums I have seen single topics with up to 6 different people that start with similar symptoms, and degenerate into chaos as questions and answers reveal different causes and merit different solutions. Regards Alan Link to comment Share on other sites More sharing options...
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