[Ccleaner Pro not working !!?? (1 week & NO reply back})]

32 minutes ago, herbalist32 said:

  Always used Ccleaner Pro for months.  Then would not work.  Was on my toolbar, but when clicked on - Nothing.  Paid up til 2021.  Contacted Ccleaner & Piriform many times --   NO reply at all!?  -   Joe Ward -  *****  ( (now ccleaner is removed)  No help or explanations returned to me--   zilch

 

Can you tell me what anti virus you use please Joe?

[CCleaner wont run]

53 minutes ago, cats said:

Thanks Hazelnut ,adding ccleaner to Exception List in Trendmicro WORKED 

 

Good to know you are sorted 

[Restore after running Health Check]

Unfortunatly Health Check uses it's own set of cleaning rules (not the ones on the left hand side of CCleaner interface)

I don't know how you could get all the info you have lost back.

I suggest that you change to 'Custom Clean' by opening CCleaner.. Options.. Settings and at the top select Custom Clean instead of Health Check. This then will clean what YOU select.

The mods here have asked Piriform about the lack of info and warnings on what Health Check can do to users machines. But to no avail.

[CCleaner wont run]

So you have installed the Trend Micro upgrade?

https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspx

Have you tried this?

https://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617

 

[Ccleaner opens when closing game.]

Perhaps turn off Smart Cleaning in CCleaner ...Options

[Lasted version 5.65.7632 issued]

What anti virus are you using?

[Ccleaner will not install in Windows 10. Black box appears does nothing]

What anti virus are you using?

What operating system?

[CCleaner Operating Instructions]

Here you go

https://www.ccleaner.com/docs/ccleaner/introducing-ccleaner

[cCleaner not Launching]

What anti virus do you use?

[CCleaner will not launch]

What anti virus are you using?

[Kelley]

2 hours ago, Kelley White said:

Question. All of a sudden I cannot open my ccleaner. I can click on it and click on it, and it does not open. Has something changed? I have the latest version as far as I know. 

 

What security software/anti virus do you use?

[Update failure]

10 hours ago, Scott B said:

Update 5.56 is not installing and running properly, after uninstalling, older versions still good. 

 

What anti-virus are you using?

[Ccleaner reads wrong operating system]

Well you don't have an account when you use the free version.

What happens if uninstall the version you have, restart your machine, and then download the free version 5.65 from here

https://www.ccleaner.com/ccleaner/builds

 If it installs okay you can just register it with your key by opening CCleaner..Options and at the top it will say ''Upgrade to Pro'' Press it and enter your key.

 

[Ccleaner reads wrong operating system]

10 minutes ago, ProfIan said:

Hi all,

I have Ccleaner professional and have Windows 10 OS Home 64 bit installed. Unfortunately my Ccleaner Pro says I have Windows Vista installed and will therefore not allow me to update to latest version. This is odd as this laptop has never had Vista installed on it ! Assume this is a hang over from installation on a previous machine ?

 

Stay safe all

 

What do you mean by ''hang over from installation on a previous machine?

[CCleaner unable to run in Windows]

What anti-virus software are you using ?

[March 2020 update issue]

25 minutes ago, docforex said:

 

Where are the older versions available?   

 

Old versions are on right hand side of this page

https://filehippo.com/download_ccleaner/

[not loading]

What anti-virus are you using?

[CCleaner fails to launch]

3 minutes ago, TerrenceTheB said:

I use Trend Micro 

 

See here

https://community.ccleaner.com/topic/57718-ccleaner-not-opening/?tab=comments#comment-317455

 

[Recuva (and other recovery tools) can't find Recently Deleted File?]

Have you RESTARTED your machine recently?

[Karen]

Also I think it is a safer idea I think to download any software to your machine and then install it from there.

Just personal preference.

[ccleaner update v5.65 & Avasti SecureLine VPN offer]

42 minutes ago, WHUDoug said:

I use the free version of ccleaner (on Windows 7, I know out of date) and whilst upgrading ccleaner software through Piriform Ltd to v5.65, the process has given me a choice to add 'Avasti SecureLine VPN' as part of the upgrade.

Is it free (T&C's don't say)? Is it any good? I have been thinking of getting a VPN address, but is this offer more trouble than it's worth? I'm in the UK and have standard email connection via 'BT' ISP broadband provider.

 

Looks like a 7 day trial to me

 https://www.avast.com/en-gb/secureline-vpn#pc

[Update failure]

Mary what happens if you download instead the Slim Build from here? (Bottom in list)

 https://www.ccleaner.com/ccleaner/builds

Uninstall old build first.

 

[CCleaner stopped working]

5 hours ago, bil said:

thanks for your helpful comments.  I'm using the free version of ccleaner.  But I think the problem must be the Trend security because I turned off and ccleaner worked!  Is there something I can do to allow ccleaner to run without turning trend off everytime?  Many thanks  Bil

 

Contact Trend Micro and ask them to update their definition files  so CCleaner doesn't keep getting flagged.

[I screwed up trying to upgrade]

Please don't put licence key numbers etc on a public forum. It belongs to you only

To activate open CCleaner... click on Options, and then at the top where it says Upgrade to Pro click on that and enter your key.

 

[All cookies deleted]

@nukecad

Attachment is safe.