pompste Posted July 17, 2010 Share Posted July 17, 2010 Hi, I have about 20 cookies that CCLEANER "never" deletes.I`ve had this software for about 4 years now and the 20 or so cookies still never delete. If anyone knows why they never delete---please clue me in. Thanks for any help. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 17, 2010 Moderators Share Posted July 17, 2010 Perhaps you could give a few examples of what they are called. Do the rest of the cookies you aquire while surfing delete ok? Also what is your operating system? Which version of ccleaner do you have? Which browser do you use? Do you have adobe/macromedia flash ticked under ccleaner applications? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
pompste Posted July 17, 2010 Author Share Posted July 17, 2010 Perhaps you could give a few examples of what they are called. Do the rest of the cookies you aquire while surfing delete ok? Also what is your operating system? Which version of ccleaner do you have? Which browser do you use? Do you have adobe/macromedia flash ticked under ccleaner applications? All the other cookies delete no problem. Windows XP PRO Version 2.32.1165 IE browser Adobe/macromedia is/has always been ticked. Some examples of the cookies that don`t ever delete: atdmt.com bluestreak.com c1.zedo.com com.com revsci.com zedo.com inetfast.com winamilliondollars.com trafficmp.cpm download.com counter.hitslink.com wtnj.worldnow.com Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 17, 2010 Moderators Share Posted July 17, 2010 Have you ever used a different browser, even if it was only for a while to try it out? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
pompste Posted July 18, 2010 Author Share Posted July 18, 2010 Have you ever used a different browser, even if it was only for a while to try it out? I tried Firefox 2 years ago and it was a disaster,i`ll spare you the details----never again. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 19, 2010 Moderators Share Posted July 19, 2010 Another idea as an alternative is to open tools in Internet Explorer then Internet Options, Privacy and then click Sites. Here you can enter the names (eg.adtmt.com) and click block. Also have a look in IE at the add-ons, found under tools>manage add ons in case there is an add-on there that you may not want. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
pompste Posted July 19, 2010 Author Share Posted July 19, 2010 Another idea as an alternative is to open tools in Internet Explorer then Internet Options, Privacy and then click Sites. Here you can enter the names (eg.adtmt.com) and click block. Also have a look in IE at the add-ons, found under tools>manage add ons in case there is an add-on there that you may not want. I want to DELETE the listed cookies,not block them. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 20, 2010 Moderators Share Posted July 20, 2010 Are you using TACO or Beef TACO or any other Opt-Out addon? if so it creates those exact cookies with the opt-out flag ticked those are always there b/c the browser remakes them each time ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
pompste Posted July 31, 2010 Author Share Posted July 31, 2010 Are you using TACO or Beef TACO or any other Opt-Out addon? if so it creates those exact cookies with the opt-out flag ticked those are always there b/c the browser remakes them each time Are you joking? TACO OR BEEF TACO? No--i don`t have those opt out add ons. Link to comment Share on other sites More sharing options...
Alan_B Posted July 31, 2010 Share Posted July 31, 2010 Are you joking? TACO OR BEEF TACO? No--i don`t have those opt out add ons. Derision of one suggestion does not encourage any further suggestions. Alan Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 31, 2010 Moderators Share Posted July 31, 2010 Are you joking? TACO OR BEEF TACO? No--i don`t have those opt out add ons. Why would I be joking? (Thank you alan_B ) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
login123 Posted August 1, 2010 Share Posted August 1, 2010 To be honest, a short while ago I would have thought Nergal was making fun of me, too. I thought a hard drive was 8 hours on a bumpy road. That was before I became the super-sophisticated computer gooroo you see before you now. And before I came to learn how nice the members here actually are. Now I know differently. The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 2, 2010 Moderators Share Posted August 2, 2010 OT: heh heh @login123 you shoulda seen me when I first started answering questions I actually was (purposely) mean to the stupid questions (BTW this is not a stupid question and I really would like to see why this is not working, come back Original poster) though somehow I missed that this was about IE and not Firefox so for that I do apologize. again I must pose, does your security product (i.e. norton internet security) have opt-out options? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Aethec Posted August 3, 2010 Share Posted August 3, 2010 Why would I be joking? (Thank you alan_B ) Because for someone who doesn't know that TACO and Beef TACO are cookies opt-out addons, TACO is...well, a taco. Piriform French translator Link to comment Share on other sites More sharing options...
login123 Posted August 3, 2010 Share Posted August 3, 2010 Hey, pompste, did'ja ever get it worked out? The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
Guest MrT Posted August 3, 2010 Share Posted August 3, 2010 Hi, We haven't been able to reproduce this problem. If you feel like helping, please PM me your index.dat file. Thanks Another posting about this issue: http://forum.piriform.com/index.php?showtopic=29048&view=findpost&p=174037 Note: A quick solution for this problem is to clean your IE cookie cache entirely and verify if the problem will reappear. Cleaning all IE cookies using Internet Explorer 8.0 1 - Open IE 2 - Using the menu bar, go to Tools->Internet Options 3 - Press "Delete..." button under "Browsing history" group in General tab 4 - Leave only "Cookies" checked 5 - Press "Delete" button or Cleaning all IE cookies using CCleaner: 1 - Close Internet Explorer 2 - Open CCleaner and make sure you don't have any cookies in the "Cookies to Keep" list in Options->Cookies screen 3 - Go to Cleaner screen, check IE->Cookies and IE->Index.dat files rules only and press "Run Cleaner" 4 - Go back to Options->Cookies and verify if your "undeletable" cookies have disappeared from the "Cookies to Delete" list 5 - If not, please restart your machine as Index.dat have been scheduled for deletion in the next reboot Link to comment Share on other sites More sharing options...
Alan_B Posted August 5, 2010 Share Posted August 5, 2010 Could the problem be "Zombie Cookies", which rise from the dead courtesy of Adobe Flash LSO invaders ? I read a very interesting "Top Story" about these 20 minutes ago at http://windowssecrets.com/comp/100805 Alan Link to comment Share on other sites More sharing options...
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