rsn Posted July 28, 2023 Share Posted July 28, 2023 ... tried to open CCleaner ... would not open ... tried to uninstall in order to reinstall ... cannot uninstall ... the uninstall function hangs up and does not complete,saying it cannot load various files ...AND THE UNINSTALL FUNCTION WILL NOT CLOSE Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 28, 2023 Moderators Share Posted July 28, 2023 Try looking in taskmanager and ending task of anything related to CCleaner. Also go offline before running the uninstaller. What operating system are you running ? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 28, 2023 Moderators Share Posted July 28, 2023 As well as Hazelnut's suggestions. If you are using an antivirus other than Windows Defender then what is it and what version is it? PS. You do not need to uninstall CCleaner before reinstalling it. Download the latest installer from the builds page: https://www.ccleaner.com/ccleaner/builds Double click the downloaded installer to reinstall CCleaner over the existing one. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Bastet Posted August 1, 2023 Share Posted August 1, 2023 If the Uninstaller still doesn’t work after those fixes then you can try Revo Uninstaller free & uninstall it with that. The good thing is that if the Uninstaller still fails you can still scan for leftovers which will force uninstall CCleaner. Then install a fresh download of CCleaner. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
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