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rsn

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  1. I have pro ... stopped responding to "open" ... tried to uninstall ... uninstall hung (see image) ... used UltraSearch to find files and deleted all I could but was told could not delete one of the files because it was open in CCleaner ... WHICH WAS NOT OPEN VISIBLY ANYWHERE ... can't close the uninstall window ... at one point thought I had cleared all CCleaner files and tried to install slim version, but that did not work ... I love the product when it works but not when I have issues ...
  2. ... tried to open CCleaner ... would not open ... tried to uninstall in order to reinstall ... cannot uninstall ... the uninstall function hangs up and does not complete,saying it cannot load various files ...AND THE UNINSTALL FUNCTION WILL NOT CLOSE
  3. as you can see from attached screen shots, CCleaner says I have 23.15 kb junk ... not much, but when run "make it better" ... informs me that it cleaned 1.03 mb ... say what?? major discrepancy. that was this time ... does it from time to time inconsistently the tracker numbers match this time, although there has been discrepancy in them as well not feeling the program is too trustworthy at the moment
  4. found it ... duh ... checking options helped ... it was the skipping uac ... thanks
  5. did not set anything myself ... don't even know what uac is ... could program update have done it?
  6. is it a virus or normal ... task manager shows that taskeng.com opens every time CCleaner is opened ... did not do that previously
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