Gary in Texas Posted March 14, 2020 Share Posted March 14, 2020 Yes, I do know about the on-site documentation of a zillion links. Can you point me to, or send me, the documentation so I can print it out? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 14, 2020 Moderators Share Posted March 14, 2020 Do you mean this? https://www.ccleaner.com/docs/ccleaner/introducing-ccleaner Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Gary in Texas Posted March 14, 2020 Author Share Posted March 14, 2020 Yes. Each link is a short post with other links. I don't want to have to copy/paste all these links into a Word document. I would like to print the complete CCleaner Professional documentation so I can read it as I use CCleaner Professional. Where is a CCleaner Professional manual? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 14, 2020 Moderators Share Posted March 14, 2020 21 minutes ago, Gary in Texas said: Where is a CCleaner Professional manual? What I linked to is the CCleaner online manual. That is all there is. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 15, 2020 Moderators Share Posted March 15, 2020 It's actually not worth copy+pasting into for instance a Word document at this time because at some point they will be updating the online help because it's outdated. Link to comment Share on other sites More sharing options...
Gary in Texas Posted March 16, 2020 Author Share Posted March 16, 2020 It is hard to believe your wrote the above comment. First, you know nothing about how I will use the information, or share it. Second, according to your view, why document anything?!? All of life is change, but that doesn't mean we shouldn't try to learn at any point in time. The logical conclusion to your argument: Why get an education? It will become out of date. As a retired CFO, Director of Finance, Controller, documentation has been one of my secrets to success. Documentation is how you retain knowledge within an organization despite turnover and change happening all the time. Of course, you have to keep documentation current. The errors NOT made, thanks to documentation, can never be counted, but the benefit is real. Back in the 1960's I took every computer class I could in college. The IBM 1620 was in the Mathematics Department. Those lone two classes gave me my IT foundation, and got me a systems engineering job at IBM, even though I don't use any of that information directly today. In fact, according to you, why document the complexity of any program. They will all be updated (or cease to exist). You might pass on your advice to the CClearner developer. Tell them to throw out all their documentation! By the way, the Word document is 75 pages long. It would have been nice if I could have printed the document file rather than spending the hours I did creating my own .docx file. But it is done, and I have a place to easily find information on CCleaner Professional. Gary-in-Texas, MBA, CPA, and Lt. Colonel, US Army Reserves (Ret) Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 16, 2020 Moderators Share Posted March 16, 2020 You were simply being told by other users that the current documentation is out of date. There is no need to have a rant at those users. 2 hours ago, Gary in Texas said: First, you know nothing about how I will use the information, or share it. As a retired CFO, Director of Finance, Controller, documentation has been one of my secrets to success. You are aware that the documentation is copyright and you will need permission to reproduce and/or share it? (And should have got permission to copy it). From the terms of use: https://www.ccleaner.com/about/terms-of-use Quote You may not reproduce or copy the content of our Website in any form without prior permission. We reserve the right to withdraw this permission for any reason without notice and to demand that you immediately remove any copyrighted material. *** Out of Beer Error ->->-> Recovering Memory *** Keep getting logged out of websites? See this link: https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999 Wondering about why some files come back after cleaning? See this link: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Gary in Texas Posted March 16, 2020 Author Share Posted March 16, 2020 Please issue a full refund for my annual subscription! You seem to have no interest in making it easy for your users to understand and use your software. Enough said. Once notification of the refund is received, I will remove your software and destroy the documentation that would have helped me use your software correctly. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 16, 2020 Moderators Share Posted March 16, 2020 18 minutes ago, Gary in Texas said: Please issue a full refund for my annual subscription! You seem to have no interest in making it easy for your users to understand and use your software. Enough said. Once notification of the refund is received, I will remove your software and destroy the documentation that would have helped me use your software correctly. Please contact Piriform directly with you refund request as we cannot deal with financials on the forum. https://support.piriform.com/hc/en-us/requests/new Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Gary in Texas Posted March 16, 2020 Author Share Posted March 16, 2020 Refund request submitted. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 16, 2020 Moderators Share Posted March 16, 2020 Never knew simply informing someone that the documentation was out-of-date, i.e.; it has references to things that have been re-named/re-branded would turn into a life story. You've had your say, and this topic is locked. Link to comment Share on other sites More sharing options...
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