haytham ali Posted February 4, 2016 Share Posted February 4, 2016 WINDOWS 7, latest version of Ccleaner and latest version of Google Chrome. OK here is the problem, I know discussed before but this keeps coming back, and I can reproduce this at any time. 1) I run CCLEANER, it closes Google Chrome in the process, I see the files that are deleted (so you think) in the CCLEANER window. 2) I run CCLEANER a 2nd and 3rd time, he does not find anything to be deleted, system is clear (so you think) 3) I checked Taskmanager, no Google Chrome processes active. 4) I run CCLEANER a fourth time, just to be sure, nothing! 5) I start GOOGLE CHROME and go to history (CTRL+H) and voila >>> the History is still there!! 6) Only way to clean GOOGLE CHROME history is to press "clear browsing history", This is a serious issue and keeps coming back. I have seen this discussed before several times but is there a solution for this bug? Thanks for support in advance. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 4, 2016 Moderators Share Posted February 4, 2016 Turn off Google's sync, everytime you open google it's redownloading your history. It's in the sticky on this board, by the way http://forum.piriform.com/index.php?showtopic=40285&do=findComment&comment=244877 ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
mmjr2000 Posted February 5, 2016 Share Posted February 5, 2016 Hello, I just use Google Chrome - I don't use any of their services so I don't sign in to services like: Gmail, YouTube, etc! However I have the same issue as above. This started happening with the latest release of CCleaner FREE and Pro and Google Chrome. Hopefully there will be a fix to this issue soon. Thanks. Link to comment Share on other sites More sharing options...
haytham ali Posted February 5, 2016 Author Share Posted February 5, 2016 ..... Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 5, 2016 Moderators Share Posted February 5, 2016 The development team has confirmed there is a bug and is currently looking into it. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
dave1977nj Posted February 10, 2016 Share Posted February 10, 2016 The current CCleaner v5.14.54.93 does not delete all off the browsing history on chrome. Please fix this thanks! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 10, 2016 Moderators Share Posted February 10, 2016 The current CCleaner v5.14.54.93 does not delete all off the browsing history on chrome. Please fix this thanks! Did you not read the post above yours which says... ''The development team has confirmed there is a bug and is currently looking into it.'' Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
drhoo Posted February 10, 2016 Share Posted February 10, 2016 neither does v.5.04.5151 in fact, in think chrome keeps changing their data folder? because i know this worked, i cleaned my pc many times, but this time when i fire up chrome, all the history is back, and i didn't even upgrade ccleaner so either something broke on it's own or chrome keeps changing their paths? Link to comment Share on other sites More sharing options...
robcat2075 Posted February 11, 2016 Share Posted February 11, 2016 I tried both the solutions offered in this moderator reply... http://forum.piriform.com/index.php?showtopic=40285&do=findComment&comment=244877 ...but they don't work. The Chrome history remains after CCleaner claims it has erased it. I am not "signed in" to Google, either. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 11, 2016 Moderators Share Posted February 11, 2016 I tried both the solutions offered in this moderator reply... http://forum.piriform.com/index.php?showtopic=40285&do=findComment&comment=244877 ...but they don't work. The Chrome history remains after CCleaner claims it has erased it. I am not "signed in" to Google, either. The ccleaner developers are aware that Chrome history isn't being cleaned and are working on a fix http://forum.piriform.com/index.php?showtopic=45586&do=findComment&comment=270843 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
haytham ali Posted February 16, 2016 Author Share Posted February 16, 2016 any news Link to comment Share on other sites More sharing options...
Moderators mta Posted February 16, 2016 Moderators Share Posted February 16, 2016 this response would apply here too http://forum.piriform.com/index.php?showtopic=45586&p=271115 Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
hotrod Posted February 16, 2016 Share Posted February 16, 2016 Hi, i've posted a query about the edge browser. Edge seems to be suffering the same problems ??? Link to comment Share on other sites More sharing options...
Moderators mta Posted February 16, 2016 Moderators Share Posted February 16, 2016 I think you are right @hotrod. But in a nutshell, I think Chrome's is due to Google moving things around a 'breaking' CC if you like. Whereas, Edge, in my opinion, may be due to it (and Win10) not only being new but getting continual updates and MS moving the goal post, making CC play catchup. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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