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hazelnut

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Posts posted by hazelnut

  1. Hello Noclue (great name!) and welcome to the forum :)

     

    First off, here is a link to the official CCleaner user guide, have a good read. Any more questions just ask.

     

    http://www.internetrotsyourbrain.com/ccleanerbeginnersguide/

     

    Next where did you download CCleaner from?

     

    This is the best download site and the one that says basic build will be fine for you.

     

    http://www.CCleaner.com/download/builds.aspx

     

    During download you must choose "save" and not "run" from the download box which comes up when you press to download. Choose to download to your desktop as this will make it easy for you to find.

    Then double click on the installer after download and follow the default options.

    When everything is running okay you can delete the installer only from your desktop this would not remove the program ( which will be the big red C on your desktop!)

     

    Have you rebooted since your problem?

     

    Have you tried looking in add/remove programs to see if you can uninstall there (if indeed you have it installed at all)

  2. Hello Clair22 and welcome to the forum :)

     

    First, there is no need to pay to have CCleaner, it is totally free. Some people like to make a donation but it is NOT needed in order to have the program.

     

    Can I ask where you downloaded it from? Do you get any error messages when you are trying to use it?

     

    Here is the offical site

     

    http://www.CCleaner.com/download/builds.aspx

     

    and the basic build (without the yahoo toolbar) would be a good choice. Just download to your desktop and try it after uninstalling the other one via add and remove in your control panel, if it is listed there, or deleting it from your desktop if it hasn't installed at all.

  3. I've always used DVDShrink just to get the "main" movie. I do this by choosing "re-author" after it does the quick analysis bit, and drag and drop main title onto left-hand side and click backup. Then I burn with Decrypter.

     

    I do this as I hate having to sit through all the adverts and previews before you get the the movie :)

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