SirValek Posted February 21, 2023 Share Posted February 21, 2023 Hello everyone I have a small problem, Ccleaner deletes the apps from the start menu, I've clicked away everything in the cleaner that pointed to the start menu, but every time I run the cleaner, the apps are gone from the start menu. If I restart the PC they are back. Maybe someone can tell me what could be the reason? I once made screenshots of the settings in the cleaner Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 21, 2023 Moderators Share Posted February 21, 2023 Although I can't be sure I would suspect it's something in those extended entries that you have. Is that Winapp2.ini? or is it some other 3rd party extension? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
SirValek Posted February 21, 2023 Author Share Posted February 21, 2023 Winapp2.ini Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 21, 2023 Moderators Share Posted February 21, 2023 I'm not sure if it's the cause of your issue, but I do know that Winapp2.ini is in the process of a makeover/update. There have been a few glitches reported with the changes. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Winapp2.ini Posted February 21, 2023 Share Posted February 21, 2023 could you elaborate on what you mean by the apps are gone and they come back? winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Winapp2.ini Posted February 21, 2023 Share Posted February 21, 2023 I also notice you have windows taskbar * enabled, does disabling this fix the issue? winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
APMichael Posted February 23, 2023 Share Posted February 23, 2023 I found the culprit, it is the entry [Internet Explorer *] from the latest Winapp2.ini. The merged FileKey4 is too aggressive, because it also cleans other cache folders that do not belong to Internet Explorer: FileKey4=%LocalAppData%\Microsoft\Windows\*Cache*|*|RECURSE This folder, for example, should not be cleaned up: %LocalAppData%\Microsoft\Windows\Caches Link to comment Share on other sites More sharing options...
APMichael Posted February 25, 2023 Share Posted February 25, 2023 JFYI: The problem should no longer occur with the latest Winapp2.ini version 230224. Link to comment Share on other sites More sharing options...
H6u Posted February 25, 2023 Share Posted February 25, 2023 Did find out the causer. Is this comming from you or a third party provider? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 26, 2023 Moderators Share Posted February 26, 2023 11 hours ago, H6u said: Did find out the causer. Is this comming from you or a third party provider? Third party provider (you can tell because the * ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 26, 2023 Moderators Share Posted February 26, 2023 15 hours ago, H6u said: Is this comming from you or a third party provider? It depends who you mean when you say "from you". An asterisk next to an entry means it is not a standard Piriform/CClener entry, it's been added by a 3rd party add-on. Winapp2.ini is the 'approved' 3rd party add-on. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
APMichael Posted February 26, 2023 Share Posted February 26, 2023 16 hours ago, H6u said: Did find out the causer. Is this comming from you or a third party provider? Did you actually read the two posts directly above yours? Link to comment Share on other sites More sharing options...
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