NikaNsk Posted October 19, 2022 Share Posted October 19, 2022 Hi! I reinstalled Windows, requested data on my license on the site, received an email with information. After pressing on the download link for CCleaner Professional, it keeps giving me an Access Denied error You don't have permission to access "http://bits.avcdn.net/productfamily_CCLEANER/insttype_PRO/platform_WIN_PIR/installertype_ONLINE/build_RELEASE/cookie_mmm_ccl_sup_000_001_a" on this server. Reference #18.2d601502.1666185449.aec897c Please help. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 19, 2022 Moderators Share Posted October 19, 2022 You could try downloading the free version from here, double click on the installer that downloads. Once CCleaner Free has installed go to Options>Licence and enter your details to register it as pro. https://www.ccleaner.com/ccleaner/builds (You may want to wait a day because a new version is due to be released). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
NikaNsk Posted October 19, 2022 Author Share Posted October 19, 2022 The result is the same Access Denied You don't have permission to access "http://bits.avcdn.net/productfamily_CCLEANER/insttype_FREE/platform_WIN_PIR/installertype_ONLINE/build_RELEASE" on this server. Reference #18.2d601502.1666195588.c03d074 I don`t understand what is going on. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 19, 2022 Moderators Share Posted October 19, 2022 Could you by any chance live in the Russian Federation? If so, please contact CCleaner directly support@ccleaner.com Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
NikaNsk Posted October 19, 2022 Author Share Posted October 19, 2022 Yes, I'm from the Russian Federation. Thanks for the advice. Link to comment Share on other sites More sharing options...
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