alsubjacsg Posted August 14, 2006 Share Posted August 14, 2006 HI , I had the same issues appearing, so I followed advice on the forum and down loaded dial a fix, ran it, then scanned for issues, fixed the issues but i found that my wife's account and my son's account was no longer in the login page, but when i tried to create their accounts again I was prompted that the accounts already exists. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted August 15, 2006 Moderators Share Posted August 15, 2006 Check out this thread (the last post) http://forum.ccleaner.com/index.php?showtopic=6120 about missing user accounts/user profiles. Just make sure you backup all important documents, music, pictures first to a completely different location like "C:\Backups\User Profile Name 1" "C:\Backups\User Profile Name 2" then copy them back into the new user account location. Link to comment Share on other sites More sharing options...
DjLizard Posted August 15, 2006 Share Posted August 15, 2006 Please do not do what Andavari has suggested. It is much easier than starting your account over again or mucking about with your documents and settings. This isn't a CCleaner bug, so you shouldn't really be mad at the CCleaner team. I understand that someone directed you to use the program, but I'm the author of Dial-a-fix; nobody can properly help you here with problems caused (or revealed) by Dial-a-fix. This happens sometimes, and only with limited user accounts. I think I've found out the root cause of it, but for now, you just need to roll back the SAM and SECURITY hives to get your accounts back. Fortunately, this isn't as hard as it sounds, you just have to boot into XP's Recovery Console. A full article detailing how to roll back individual registry hives is located on my wiki: http://wiki.DjLizard.net/SVI Feel free to email me using the Dial-a-fix email address if you need any assistance, and I apologize for the inconvenience. In the future guys, please refer people who have problems after using Dial-a-fix directly to the dial-a-fix email address. Click here if CCleaner Issues are re-appearing DjLizard.net DjLizard.net wiki Dial-a-fix Dial-a-fix tips DjLizard.net software support forum Do you live in Bradenton, Sarasota, Tampa, or St. Petersburg, Florida? Visit Digital Doctors where I work Link to comment Share on other sites More sharing options...
Tarun Posted August 15, 2006 Share Posted August 15, 2006 Would the forums also be acceptable, DjLizard? Link to comment Share on other sites More sharing options...
DjLizard Posted August 15, 2006 Share Posted August 15, 2006 (By forums he means the "DjLizard.net Software" section on Lunarsoft.net) Well, that would work, but they'd get a faster response if they directly email me at the email address listed inside of DAF. Click here if CCleaner Issues are re-appearing DjLizard.net DjLizard.net wiki Dial-a-fix Dial-a-fix tips DjLizard.net software support forum Do you live in Bradenton, Sarasota, Tampa, or St. Petersburg, Florida? Visit Digital Doctors where I work Link to comment Share on other sites More sharing options...
Moderators Andavari Posted August 15, 2006 Moderators Share Posted August 15, 2006 Yup, in the future we'll remember to send folks to the correct location for support. My bad! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 15, 2006 Moderators Share Posted August 15, 2006 Last time I looked at this topic there was no chance of directing anyone with problems to your dial-a-fix e-mail address Dj as the topic had been closed by a mod. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
alsubjacsg Posted August 16, 2006 Author Share Posted August 16, 2006 Thanks for your replies folks, especikally for Djlizard, read through your roll back instructions. however do you think it would be easier if I unlimit all the limited accounts before I ran the dial a fix? (since it only sometimes affect the limited accounts)Then set limits for them again thereafter. Link to comment Share on other sites More sharing options...
DjLizard Posted August 16, 2006 Share Posted August 16, 2006 I believe my next release will address this issue completely, and you won't have to worry about anything. It would be interesting to see if it still happens if you promoted a limited user, though, but I must say you should try that only at your own risk. Thanks for being so understanding. Click here if CCleaner Issues are re-appearing DjLizard.net DjLizard.net wiki Dial-a-fix Dial-a-fix tips DjLizard.net software support forum Do you live in Bradenton, Sarasota, Tampa, or St. Petersburg, Florida? Visit Digital Doctors where I work Link to comment Share on other sites More sharing options...
alsubjacsg Posted August 17, 2006 Author Share Posted August 17, 2006 LOL(@ at your own risk) isn't always!!!. If you expect the next release to be out soon I would rather wait than to take a risk. would appreciate it if you could drop me a notification when that happens (alsubjacsg@yahoo.com). and thaks a million for you help and time. I believe my next release will address this issue completely, and you won't have to worry about anything. It would be interesting to see if it still happens if you promoted a limited user, though, but I must say you should try that only at your own risk. Thanks for being so understanding. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now