Duc Le Posted March 7, 2022 Share Posted March 7, 2022 I have: Windows 10 21H1, CCleaner v5.90.9443 (64-bit) I have a bug with the Custom Clean of CCleaner. I explain here: Recently, I installed Adobe Flash Player, Adobe Flash Player Uninstall Tool, and some browser that using Flash Player. I have uninstalled the Adobe Flash Player. But even I deleted every leftovers of Adobe Flash Player, including registry entries and files (even in Windows files), in the Multimedia item in Applications in Custom Clean, it still show the Adobe Flash Player besides the Media Player Classic and Windows Media Player. I posted a image to see the bug. Even I have restarted the computer to completely remove the Adobe Flash Player, it still show the Adobe Flash Player item in Multimedia in Applications in the Custom Clean. What the reason for this bug and how to fix and remove the Adobe Flash Player item in Multimedia in Applications in the Custom Clean? Thanks. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 7, 2022 Moderators Share Posted March 7, 2022 The first thing I'd think is that there is still some trace of Flash Player left somewhere and CCleaner is picking that trace up. Maybe a file association or something similar? You could try uinstalling/reinstalling CCleaner itself to see if it still picks Flash Player up on the reinstall. If it does then you'll know that there is still some trace of Flash Player somewhere on your machine. Make a note of your settings (or a backup of the 'ini' file) before uninstalling, and note your registered name and key if it's CCleaner Pro. (You'll need to re-register the new install). IMPORTANT - If you have installed CCleaner in a non-standard location, ie. if it isn't in "C:\Program Files\CCleaner", then don't uninstall it. If your CCleaner is not installed at that location then uninstalling it may cause problems *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
APMichael Posted March 7, 2022 Share Posted March 7, 2022 Adobe Flash Player is detected by the following registry keys and files: HKCR\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} HKCU\Software\Macromedia\FlashPlayer HKLM\Software\Macromedia\FlashPlayerPepper C:\Windows\System32\Macromed\flash\flashplayer.xpt You can check if any of them are still present and then delete them. After that Adobe Flash Player should not be displayed anymore (after a restart of CCleaner). Link to comment Share on other sites More sharing options...
Duc Le Posted March 8, 2022 Author Share Posted March 8, 2022 21 hours ago, APMichael said: Adobe Flash Player is detected by the following registry keys and files: HKCR\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} HKCU\Software\Macromedia\FlashPlayer HKLM\Software\Macromedia\FlashPlayerPepper C:\Windows\System32\Macromed\flash\flashplayer.xpt You can check if any of them are still present and then delete them. After that Adobe Flash Player should not be displayed anymore (after a restart of CCleaner). 21 hours ago, nukecad said: The first thing I'd think is that there is still some trace of Flash Player left somewhere and CCleaner is picking that trace up. Maybe a file association or something similar? You could try uinstalling/reinstalling CCleaner itself to see if it still picks Flash Player up on the reinstall. If it does then you'll know that there is still some trace of Flash Player somewhere on your machine. Make a note of your settings (or a backup of the 'ini' file) before uninstalling, and note your registered name and key if it's CCleaner Pro. (You'll need to re-register the new install). IMPORTANT - If you have installed CCleaner in a non-standard location, ie. if it isn't in "C:\Program Files\CCleaner", then don't uninstall it. If your CCleaner is not installed at that location then uninstalling it may cause problems I'm trying to uninstall and reinstalling the CCleaner in the C:\Program Files\CCleaner, and the Adobe Flash Player files, folders and registry keys detected are completely deleted. But in the CCleaner, it still show the Adobe Flash Player item in Multimedia in Applications in the Custom Clean. This bug is caused by system (Windows) or any registry keys or any files and the solution for fixing this bug? Thanks. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 8, 2022 Moderators Share Posted March 8, 2022 Perhaps it's because of the "deactivated" original Microsoft Edge browser (not the current Microsoft Edge Chromium). Maybe worth looking at now old recommendations of clearing it off the system:https://duckduckgo.com/?t=ffab&q=microsoft+edge+uninstall+adobe+flash+player Edit: There's also the official Microsoft info for removing it from the system:https://support.microsoft.com/en-us/topic/kb4577586-update-for-the-removal-of-adobe-flash-player-october-27-2020-931521b9-075a-ce54-b9af-ff3d5da047d5 Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 8, 2022 Moderators Share Posted March 8, 2022 Do you have an INI file saved for CCleaner? If so then open it in Notepad and check it for any reference to Flash. PS. I note that you also have 'Media Player Classic" listed there. I believe that has a Flashplayer browser plug-in, which may be what is causing CCleaner to think you still have flash? You could also try a manual search of the registry for the word 'flashplayer' (and then maybe for the word 'shockwave'). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
APMichael Posted March 8, 2022 Share Posted March 8, 2022 Please check if the respective 32-bit path is still present: HKCR\WOW6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} HKCU\Software\Wow6432Node\Macromedia\FlashPlayer HKLM\Software\WOW6432Node\Macromedia\FlashPlayerPepper C:\Windows\SysWOW64\Macromed\flash\flashplayer.xpt Link to comment Share on other sites More sharing options...
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