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Speccy is listing "Kaspersky Internet Security" as enabled Antivirus program


MaximTV

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Hello!

I've uninstalled Kaspersky Internet Security half a year ago, but Speccy is still listing it under the Antivirus section as well as the Firewall (Display name). It is also saying that it is enabled and that the Virus Signature Database is up to date.

So far I've tried using Revo Uninstaller Pro as well as kavremover, but to no success. Speccy continues listing it as an Antivirus program installed on my computer.


image.png.1e840ff7d3e08807d160f8b646dacd4b.png

 

How can I fix this?

Thanks,
Maxim

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@MaximTV

If you open Windows Taskmanager and click on the Details tab along the top of the window, does it show  Kaspersky listed anywhere?

Open Windows Security Centre  shield by clicking on it in your taskbar, and then click on Virus and Treat Protection. Who does it say is in charge?

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Hello @hazelnut,

 

14 minutes ago, hazelnut said:

If you open Windows Taskmanager and click on the Details tab along the top of the window, does it show  Kaspersky listed anywhere?

Unfortunately not.

 

14 minutes ago, hazelnut said:

Open Windows Security Centre  shield by clicking on it in your taskbar, and then click on Virus and Treat Protection. Who does it say is in charge?

Antivirus: Microsoft Defender Antivirus (activated), Malwarebytes (deactivated)
Firewall: Microsoft-Firewall

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You could always try again running the latest KAV remover here (10th Feb)

https://support.kaspersky.com/common/uninstall/1464

Also look in the registry as shown here (carefully !!)

https://www.technipages.com/how-do-i-completely-remove-kaspersky-from-pc

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Hey again @hazelnut,

 

42 minutes ago, hazelnut said:

You could always try again running the latest KAV remover here (10th Feb)

https://support.kaspersky.com/common/uninstall/1464

I have already tried that several times in the past few days.

 

43 minutes ago, hazelnut said:

Also look in the registry as shown here (carefully !!)

https://www.technipages.com/how-do-i-completely-remove-kaspersky-from-pc

HKEY_CURRENT_USER\Software\KasperskyLab does not exist in my registry :/

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There is a bit from kasper in your system, but ... perhaps a folder, file or a registry entry

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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34 minutes ago, hazelnut said:

What about under HKEY_LOCAL _MACHINE /Software?

Nothing related to Kaspersky either.

 

35 minutes ago, hazelnut said:

Something KAV related exists on your machine that Speccy sees. I'm sure you looked under all the appdata stuff?

Yep, no results.

 

12 minutes ago, trium said:

There is a bit from kasper in your system, but ... perhaps a folder, file or a registry entry

I've just backed up my registry and then searched for "Kaspersky". A few results actually came up, which I've now deleted. Will restart my PC later and will then check if anything changed in Speccy.

 

Thanks for all the help so far!

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Hey @hazelnut and @trium,

I've now restarted my PC to check. Unfortunately, nothing has changed. Speccy still lists Kaspersky Internet Security.
 

image.png.366a8dc1f79a475444f967d84036b56a.png


There are no more registry entries containing the term "Kaspersky". Searching the C: Disk also returns no relevant results.

image.thumb.png.a09ecb2e749a339b7fc7b3c0a75a3d34.png

Is there anything else I can try? Thanks 🙂

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So running CCleaner registry Cleaner shows no results left for Kaspersky ?

No folder in Program Files or Program Files(86) or ProgramData ?

Any other users on the machine?

Was the machine already on Win 10 when you installed Kaspersky ?

Perhaps use Everything from VoidTools which would show any Kaspersky files left over.

https://www.voidtools.com

 

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@hazelnut

1 hour ago, hazelnut said:

So running CCleaner registry Cleaner shows no results left for Kaspersky ?

Yep.

1 hour ago, hazelnut said:

No folder in Program Files or Program Files(86) or ProgramData ?

Yep.

1 hour ago, hazelnut said:

Any other users on the machine?

No, I'm the only user.

1 hour ago, hazelnut said:

Was the machine already on Win 10 when you installed Kaspersky ?

Yes.

1 hour ago, hazelnut said:

Perhaps use Everything from VoidTools which would show any Kaspersky files left over.

https://www.voidtools.com

Looks like there aren't any leftovers...

image.thumb.png.c6b2dc6a42c8a8c93360c7b911356945.png

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@hazelnut  That did the trick, at least for the Antivirus section. After following the steps in the article you linked, it disappeared from the Antivirus section in Speccy.

image.thumb.png.fcf0925f818eaa708da218bda53ed943.png

Not sure why Speccy said it was up to date when the timestamp was 14 Aug 2021.

But it still says Kaspersky Internet Security in the Firewall section. Is there any way to remove this?

image.png.9148c35cd8bbd5ce39f3f5b88e9be16b.png
 

Thanks :)

Edited by MaximTV
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@MaximTV

As regards the Firewall bit, I haven't had time to look around  but perhaps this may help (cannot do any harm anyway I don't think)

https://www.digitalcitizen.life/restore-windows-firewall-defaults/

Or this

https://www.tenforums.com/tutorials/165764-how-reset-windows-security-app-windows-10-a.html

 

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I understand you are having a problem posting at the moment on the forum.

Have a look here in the Firewall bit... what does it say?

 https://www.tenforums.com/tutorials/113091-view-security-providers-windows-security-app-windows-10-a.html

 

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@hazelnut

 

48 minutes ago, hazelnut said:

I understand you are having a problem posting at the moment on the forum.

Seems to be working again, at least for the moment.

 

48 minutes ago, hazelnut said:

Just checked. There's no mention of Kaspersky there.

image.png.62ec1a33cdca77913f7bd0d4f4817088.png

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@MaximTV

Have a quick look in Settings..Network and Internet....Status (on left side of page)...Change Adapter options.

If you then right-click on your connection and select properties, nothing Kasper is listed there is it? (scroll down list if need be)

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@hazelnut

38 minutes ago, hazelnut said:

Have a quick look in Settings..Network and Internet....Status (on left side of page)...Change Adapter options.

If you then right-click on your connection and select properties, nothing Kasper is listed there is it?

Nope, not seeing anything about Kaspersky there.

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6 minutes ago, hazelnut said:

Just checking that you have done a full Restart of your machine today (not shutdown) since doing some of the things above.

@hazelnut

Yes, I have, but I can do another restart in a few hours. 🙂

But FYI, the security provider page in the Windows Security App never listed Kaspersky (since uninstalling it, of course).

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@hazelnut Yeah, I assumed so. When I deleted the Antivirus Listing for Kaspersky through cmd, CTRL+R refreshed Speccy and Kaspersky no longer appeared in the Antivirus section.

It should be the same for the Firewall display name in my opinion.

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If you go (carefully) to

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall

and expand the uninstall list, do you see anything in the list K related?

The number ones you can see what they are by clicking on them.

 

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3 minutes ago, hazelnut said:

and expand the uninstall list, do you see anything in the list K related?

I've just gone through the entire list, but there is nothing related to Kaspersky.

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