seantrish Posted November 7, 2021 Share Posted November 7, 2021 I am a new user, i am running ccleaner duplicate finder on some documents and the report is stating some pdf files as duplicates when they are not. As an example, attached are 2 pdf files it identifies as duplicates, but are not. I am now very worried after purchasing and using the program to delete thousands of pictures and files I thought were duplicates, but now find that the program has serious bugs. match by size and content, ignore zero byte, read only files, hidden files, system files. ccleaner professional v5.86.9258 (64 bit) Catalina scan cedula y votacion back.pdf Sean Certificado de Votacion0002.pdf Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 7, 2021 Moderators Share Posted November 7, 2021 As far as I can see those two files are identical apart from having different names. So if you are matching by size and content, but not by name, then they will be found as duplicates. If you only want to find files with the same name then you should match by name as well. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators Andavari Posted November 7, 2021 Moderators Share Posted November 7, 2021 They both have matching SHA-256 hashes/checksums, which are: 4157048d7aa356bdb53637bc1efae0fa3418c873a838a965ef6eb303619fe8ae Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 8, 2021 Moderators Share Posted November 8, 2021 Just dowloaded them and as my compatriots said they're exactly replicas of each other save for the file name (and i'm sure creation and modification dates) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
seantrish Posted November 14, 2021 Author Share Posted November 14, 2021 thank you Link to comment Share on other sites More sharing options...
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