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I don't think my ccleaner pro is working corectly


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Hi guys i asked here last week for a bit of info about getting my ccleaner pro to scan an individual folder on hard drive, i got a great deal of help from  your staff member johnccleaner but i still am unable to get it to work

 

i have attached   2 pictures to show you the setting i have done,

i have a folder on f drive which is named  # , this is the only folder i want to scan for duplicate files, but when the scan starts it continues to do the whole drive, do i have the settings correct as shown in the 2 diagrams, Sorry to be a bit of a nuisance but i struggle with some pc programs , hence my age 74

 

Many thanks 

Bob Grant 

 

2021-02-19_19-53-56.png

2021-02-19_19-54-56.png

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Imho It's likely the fact that it's named "#" that's probably means something in the programming language used in the duplicate finder.  Try naming it a name and see if it works better. Also, as before, since you have Pro (i'm assuming it's still within its subscription) you can get better help via emailing support than with us users taking stabs at it.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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