Sunergy Posted September 2, 2020 Share Posted September 2, 2020 Speccy is naming my (dual-core) AMD Phenom-II X2 model 555 ("Callisto") CPU as a (quad-core) Phenom-II X4 B55 ("Deneb") CPU, although it does show correct number of cores, correct stock MHz, correct cache sizes/levels/associativity, and so on and so on. This is in an (admittedly aged) Dell Optiplex 740E with latest BIOS, in which that very same Callisto CPU has been working absolutely fine for over 5 years, first under Windows 7 and subsequently under WIndows 10. However, the Dell BIOS doesn't quite recognise this CPU - it knows it is a Phenom-II of some kind, as it can initialise it and load the most recent microcode correctly, but does not have the name-string for it. For reference, I have attached the Speccy CPU window from this machine, as well as the CPU-Z window (which shows the correct name and CPUID fields for a Phenom-II X2 model 555), for reference. Note that the Callisto is precisely a Deneb with 2 cores disabled, and some models (not this one, though) have the same CPUID (ie: very similar - the difference being the two disabled cores on the former). Can Speccy be made to realise that there are no Phenom-II X4 processors that have only two cores, but that there are plenty of Phenom-II X2 processors that do? -- Mike Link to comment Share on other sites More sharing options...
Sunergy Posted September 2, 2020 Author Share Posted September 2, 2020 (edited) Oops, I just noticed that CPU-Z also shows the wrong name, but the correct "everything else". But I can attest that there isn't a Phenom-II X4 CPU with only two cores. There just isn't. The CPU here is an AMD Phenom-II X2 model 555, with "HDZ555WF" enscribed on the heat-spreader. Should I attach a photo? Edited September 2, 2020 by Sunergy Link to comment Share on other sites More sharing options...
trium Posted September 2, 2020 Share Posted September 2, 2020 speccy v1.32.774? @moderators -> was there an update? the last known version for me and the download-history was v1.32.740... isnt it? @sunergy mmmh, if i remember me darkly... i mean here in the forum was write some similar stuff with "cpu-z" and i think to remember me that "cpu-z" was build in in speccy. but i dont know for sure cpu-detection: i think if your bios cant identify your cpu correctly because no specifications in the latest bios-update are intended for this -> perhaps than can no app find out the right cpu-id Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
trium Posted September 2, 2020 Share Posted September 2, 2020 i found a list with compatible motherboards for this "Black Edition CPU"... and the bios-version that should work with it https://www.cpu-upgrade.com/CPUs/AMD/Phenom_II_X2/555_BE_(rev._C3)_motherboards.html Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
trium Posted September 2, 2020 Share Posted September 2, 2020 In fact ... this CPU have 4 cores and you can activate them as i can read Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
trium Posted September 2, 2020 Share Posted September 2, 2020 perhaps this cpu is intended and supported for your mainboard. have you looked for your mainboard and possible cpu-support? Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 3, 2020 Moderators Share Posted September 3, 2020 8 hours ago, trium said: speccy v1.32.774? @moderators -> was there an update? the last known version for me and the download-history was v1.32.740... isnt it? Correct. There has been no update to Speccy since May 2018. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 3, 2020 Moderators Share Posted September 3, 2020 Try giving HWiNFO a try and see what it detects, it's more up to date. Link to comment Share on other sites More sharing options...
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