Mike Faulkner Posted March 9, 2020 Share Posted March 9, 2020 CCleaner has been great - I use the free version - but unless someone can advise how to stop the upgrade pop-up (to Pro or Healthcheck - which I already have), then I'm about to uninstall. I've been through settings and turned off notifications, but every time I start up I get this INCREDIBLY annoying pop-up. Any ideas appreciated. Mike Link to comment Share on other sites More sharing options...
Big Al 43 Posted March 9, 2020 Share Posted March 9, 2020 I'm using Ccleaner Free v 5.64.7577 and would also like to know how to stop the Health Check system tray notification. I haven't seen an "upgrade pop-up" yet, but it sounds like something that AVG formerly tried that drove away many users. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 9, 2020 Moderators Share Posted March 9, 2020 Does clicking 'No thanks' work? It's underneath the 'Find out more' blue button on the popup. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Big Al 43 Posted March 9, 2020 Share Posted March 9, 2020 Yes, clicking "No, thanks" closes the notification. I am posting because that does not prevent it from popping up again. I would like to disable it please. Link to comment Share on other sites More sharing options...
Darbbo Posted March 9, 2020 Share Posted March 9, 2020 Yep annoying the piss out of me with this pop-up. Link to comment Share on other sites More sharing options...
Mike Faulkner Posted March 12, 2020 Author Share Posted March 12, 2020 Thanks for responses. I'm uninstalling now. Link to comment Share on other sites More sharing options...
Ken Edmonds Posted March 13, 2020 Share Posted March 13, 2020 So far, I'm managing to resist uninstalling permanently. I'm not going to last much longer if I continue getting the daily plugs for Health Check. Do something - NOW Link to comment Share on other sites More sharing options...
Ken Edmonds Posted March 14, 2020 Share Posted March 14, 2020 Right, that was the last Health Check popup I'll see. Uninstalled. Goodbye. Link to comment Share on other sites More sharing options...
Cait Posted March 14, 2020 Share Posted March 14, 2020 Health check keeps telling me to close the internet Explorer and google, but they are closed already. It keeps popping up. Finally I got it to run this morning and there were 1700 trackers...but I cleaned it last night before I turned it OFF...How can I get 1700 trackers when the computer is OFF??? The only answer is that it does not work. This new feature needs to be scrapped. I tried the pro trial, and the pro features kept finding nothing , zero so why get it? Scrap this thing or I will stop using CCleaner. It used to be the best product out there, now it is the most annoying. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 14, 2020 Moderators Share Posted March 14, 2020 'Trackers' are simply what Health Check calls cookies and temporary internet files, see the link in my signature below this post. Health Check has a few issues - Use Custom Clean instead of Health Check. If you want to set Custom Clean as the default then go to Options>Setting and under 'CCleaner Home Screen' select 'Custom Clean' Alternatively go to filehippo and go back to v5.63, just reinstall it over the current version. Older versions are found on the right of the page: https://filehippo.com/download_ccleaner/ *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Ken Edmonds Posted March 15, 2020 Share Posted March 15, 2020 I tried installing v5.63 and immediately got a Health Check popup so I uninstalled it again. There's obviously something, somewhere that uninstalling doesn't clear. Link to comment Share on other sites More sharing options...
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