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Version 2.13 gets stuck


HARRYTBOAT

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I am running Windows XP. First, I run CCleaner --- no problems. Then, I run Defraggler. It gets to 4% and will continue forever, if I let it. It eliminated 6 fragmented files, and 35 fragments. My fragmentation is 12%, and I still have 2,295 fragmented files and 24,582 total fragments.

 

I reinstalled defragler. No change.

 

I downloaded a clean install file; installed defragler; no change.

 

Version 2.12 worked fine. Is there a way to download its install file?

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Right-hand side of this page Harry

 

http://www.filehippo.com/download_defraggler/

 

But don't give up with new version just yet. Keep looking back here in the next couple of daays as there are some really knowledgeable Defraggler users who will make some suggestions to help you.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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have you tick the Advanced options for Stop VSS and Exclude restore points and Exclude hibernation?

have you ran it from Safe Mode?, this will eliminate the possibility some other program is causing you grief?

does your XP have SP3?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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I am running Windows XP. First, I run CCleaner --- no problems. Then, I run Defraggler. It gets to 4% and will continue forever, if I let it. It eliminated 6 fragmented files, and 35 fragments. My fragmentation is 12%, and I still have 2,295 fragmented files and 24,582 total fragments.

 

I reinstalled defragler. No change.

 

I downloaded a clean install file; installed defragler; no change.

 

Version 2.12 worked fine. Is there a way to download its install file?

New information:

I installed Version 2.12. Defragler still stalls at 4%. The file that is visible is: ...windows.edb

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Right-hand side of this page Harry

 

http://www.filehippo...oad_defraggler/

 

But don't give up with new version just yet. Keep looking back here in the next couple of daays as there are some really knowledgeable Defraggler users who will make some suggestions to help you.

 

Thank you, I have downloaded Version 2.12. ...windows.edb was the stalling point for Version 2.12. I will reload Version 2.13, to see if it is the same file.

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you're making too much of a deal over 4 (or even 12) percent. You will see no difference in system efficiency with low amount of fragmentation (ie between 0-4%)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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New information:

I installed Version 2.12. Defragler still stalls at 4%. The file that is visible is: ...windows.edb

More New Information:

I re-installed Version 2.13; I ran CHKDSK; I defragged the "open space", and it worked; I tried a standard defrag, and it stalled at 5% complete (14% fragmented).

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I apologize for my misread

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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have you tick the Advanced options for Stop VSS and Exclude restore points and Exclude hibernation?

have you ran it from Safe Mode?, this will eliminate the possibility some other program is causing you grief?

does your XP have SP3?

You WIN! Safe Mode allowed Defragler to work. When I determine the culprit, I'll post again.

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at least your drive is now defrag'd.

since it worked in Safe Mode, that suggests a file it was trying to access was already accessed (and locked) by some other software.

background tasks like your AV would be the first point of blame but they don't usually cause a hassle.

maybe backup/sync software, but really, it could be anything.

 

worst case, whenever you want to do a defrag, do it in Safe Mode.

obvisously a bugger, but since you should only be degragging rarely, for me about every 3 months, it would be liveable if the culript can't be found.

i have also set my Quick Defrag to only do files > 10megs and only with more than 10 frags.

so that maybe an option too.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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