noebro Posted May 5, 2012 Share Posted May 5, 2012 I noticed in my "cookies to delete" section the following: "c:" (my quotes). I moved it to "cookies to keep", but there is no way to remove it. I tried uninstalling and re-installing, but there it is again. Is this a result of some old virus that directed my c drive to be deleted this way? I have run countless scans with a number of different scanners, but my computer is otherwise clean. Has anyone seen this before? Any suggestions? Thanks! Link to comment Share on other sites More sharing options...
kroozer Posted May 5, 2012 Share Posted May 5, 2012 Any suggestions? Shut down your internet browser and open CCleaner, drag the item to the delete column. Tick ☑ Adobe Flash Player and clean with CCleaner. Does that remove it? Link to comment Share on other sites More sharing options...
noebro Posted May 18, 2012 Author Share Posted May 18, 2012 I'm so sorry! I missed your post, please forgive me - I thought I would be notified by email so I kind of forgot about my posting. But I'm kind of scared to drag C: to the delete column if you know what I mean. What kind of confidence can you give me that I won't erase everything? Obviously I'm a newbie when it comes to these things...But I appreciate your prompt response. Thank you. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 19, 2012 Moderators Share Posted May 19, 2012 Can you take a screenshot of the cookies screen with c: highlighted? Specifically interested in the area that is arrow point to it ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
noebro Posted May 19, 2012 Author Share Posted May 19, 2012 I cannot generate a screen shot, but the area in question has the IE icon with "C:" (my quotes) Link to comment Share on other sites More sharing options...
Moderators DennisD Posted May 19, 2012 Moderators Share Posted May 19, 2012 Just from reading this thread from the outside, a screenshot was my thought as well, as that "C" entry sounds most odd. Screenshots are really useful on any forum and with just about any problem going, so if it's something you haven't done before, and we've all been there, you may find this useful ... How to do Screen Capture and use Image Hosting Sites: And it's quite easy to block out personal data from any screenshot. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 20, 2012 Moderators Share Posted May 20, 2012 would you be willing to let ccleaner clean all your cookies but C: ?then maybe we can show all hidden and system files, and look in all the locations that ccleaner cleans for ie cookies I'm slightly worried, as you are that something may have made something odd occur with your cookies ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 20, 2012 Moderators Share Posted May 20, 2012 Can you say what operating system you are using. Also you mention about an old virus remnant which directed your c drive to be deleted this way. Did an infection actually happen or were you just suggesting possibilities? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
noebro Posted May 20, 2012 Author Share Posted May 20, 2012 To everyone: thank you for your interest! To Nergal: As long as I keep the "C:" in cookies to keep, CC will clean cookies in the "to delete" section. To Hazelnut: Windows XP SP3, and I was just speculating how this odd "cookie" came to appear one day in my cookies to delete, and that I moved it to cookies to keep. I was just wondering if this was the result of a trojan, but I have no proof. To Dennis D: I have used screenshot programs before, but they become imcompatible add-ons to newer browser versions of Firefox. I can right click on any web page to bring up a screenshot tool from my Bing Bar, but right clicking wont work on CC. Sometimes I can Control P to create a Microsoft Image print, but that also won't work on CC. I am studying your extensive post on Faststone Capture so hopefully I will have a visual for everybody soon. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 20, 2012 Moderators Share Posted May 20, 2012 Not sure why you cannot use Microsoft capture a picture of ccleaner open at the area we are talking about. Does this not work for you? http://forum.piriform.com/index.php?showtopic=13668&view=findpost&p=116969 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
noebro Posted May 20, 2012 Author Share Posted May 20, 2012 I do not have paint program, used to not now, don't know why. All my accessories like calculator are missing, discovered this awhile back, never thought to replace, never used them much LOL Link to comment Share on other sites More sharing options...
noebro Posted May 20, 2012 Author Share Posted May 20, 2012 http:// Maybe try this? I took a picture with my camera phone and put it on an image host. Link to comment Share on other sites More sharing options...
Alan_B Posted May 20, 2012 Share Posted May 20, 2012 I use the Portable version of WinSnap to take screenshots http://www.ntwind.co...ee-version.html I suggest that you run CCleaner to remove whatever you have configured it to do, including the "Cookies to Delete" Then "Analyze" and confirm nothing more is chosen for removal. Then move this cookie from "Cookies to Keep" to "Cookies to Delete" DO NOT REMOVE but once more "Analyze" and then double click the result. This should show the path and file name which holds the cookie. If you report that information back then you may get useful advice from those who know about these things. I am more than happy to say that I cannot advise because I never use the IE browser so never get IE cookies. If you want to play safe then move the cookie back to "Cookies to Keep". Link to comment Share on other sites More sharing options...
Moderators DennisD Posted May 20, 2012 Moderators Share Posted May 20, 2012 I've never came across that before. It's as if you've visited a site called "C:", and it's deposited a cookie on your computer. The only immediate thought I had after seeing that image is that you can actually make a bookmark (Favourites) in Internet Explorer (via Windows Explorer) of your C: drive, and you can open that drives window whilst online by using the Internet Explorer bookmark. But it doesn't drop a cookie when you do that. Alan's advice sounds good. And after reading your description of what's missing (that you know of) from your computer, I would strongly suggset that at some time you have your computer checked out by an expert if you haven't already done so. We used to have a Malware Removal expert here in the Spyware Hell section of the forum, but we don't any longer. However there are links to Malware Removal sites where you can have your computer checked out and cleaned if necessary by an expert. And it's free. You can find the links to these sites here ... http://forum.pirifor...showtopic=34786 Link to comment Share on other sites More sharing options...
kroozer Posted May 20, 2012 Share Posted May 20, 2012 . . . move this cookie from "Cookies to Keep" to "Cookies to Delete". Friends, I've just discovered that when I drag a cookie to the delete column it's instantly deleted. Please check and confirm. v.3.18. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted May 20, 2012 Moderators Share Posted May 20, 2012 Good spot K. It disappears with dragging but not when using the "arrows". Will CCleaner never cease to amaze us with it's hidden talents? Link to comment Share on other sites More sharing options...
Alan_B Posted May 20, 2012 Share Posted May 20, 2012 Friends, I've just discovered that when I drag a cookie to the delete column it's instantly deleted. Please check and confirm. v.3.18. You scared me. Yes and No It disappears from Keep and does not emerge for Delete. BUT if I select a "Cookie to Delete" and move it to Keep, it appears in the Keep column. I can then select it in the Keep column and move it to the Delete column and it DOES emerge ready for deleting. This is on version 3.16 I suspect that CCleaner does not show availability of cookies for deleting if they are not present. I suspect that after many updates to Firefox (now abandoned) and several to Palemoon, it is more than likely that the "Cookies to Keep" column is never updated. Upon reflection, my "cookies to keep" originated many years ago when A.O.L. was the ISP for my Laptop Internet, and I never removed their "Cookie to Keep" entry when I copied CCleaner.ini from the laptop to my desktop with a totally different ISP. I probably have a few hundred "cookies to keep" which my desktop has never visited. Panic over - I think Link to comment Share on other sites More sharing options...
Alan_B Posted May 20, 2012 Share Posted May 20, 2012 Good spot K. It disappears with dragging but not when using the "arrows". Will CCleaner never cease to amaze us with it's hidden talents? I see no difference between dragging and using the arrows. I am using Windows 7 Ultimate + SP1 and CCleaner 3.16 Not gone to 3.18 because I am still learning what to (not) do with my new SSD. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted May 20, 2012 Moderators Share Posted May 20, 2012 So you can drag (not move with the arrows) a cookie from the "to keep" column to the "to delete" column and it appears safely in the "to delete" column? If you move it across first with the arrows, and then back again, you can then drag it without it disappearing. But who on earth is gonna know to do that? Drag it straight over and it disappears on my XP. Link to comment Share on other sites More sharing options...
kroozer Posted May 20, 2012 Share Posted May 20, 2012 It disappears from Keep and does not emerge for Delete. Panic over - I think A recent glitch I think, cos I remember being able to drag cookies to Delete, then changing my mind and dragging them back to Keep. Link to comment Share on other sites More sharing options...
Alan_B Posted May 20, 2012 Share Posted May 20, 2012 Yes, It was "To Delete" because its presence was detected. When moved "To Keep" the cookie remained and moving back "To delete" its presence was revalidated. I deduce that CCleaner does not bother to confirm that "cookies to keep" exist, it assumes that they existed when first chosen "to Keep" and they should still be present. N..B. I use Portable CCleaner with CCleaner.ini If you use Installed CCleaner with registry settings "your mileage may vary" Link to comment Share on other sites More sharing options...
Alan_B Posted May 20, 2012 Share Posted May 20, 2012 A recent glitch I think, cos I remember being able to drag cookies to Delete, then changing my mind and dragging them back to Keep. Your memory is much better than mine, but I feel you may be right. Link to comment Share on other sites More sharing options...
kroozer Posted May 20, 2012 Share Posted May 20, 2012 Noebro, back on topic, in IE\Tools\Internet Options\General\Browsing history\Settings\View files, do you see a cookie similar to this? cookie:noebro@c: Link to comment Share on other sites More sharing options...
noebro Posted May 21, 2012 Author Share Posted May 21, 2012 Thank you Alan_B, I did as you said and below is a txt of the analysis. Looks harmless, can anyone else opine? ANALYSIS COMPLETE - (0.724 secs) ------------------------------------------------------------------------------------------ 56 bytes to be removed. (Approximate size) ------------------------------------------------------------------------------------------ Details of files to be deleted (Note: No files have been deleted yet) ------------------------------------------------------------------------------------------ Internet Explorer - Cookies 1 KB 1 files ------------------------------------------------------------------------------------------ C:\Documents and Settings\Noel Brooks\UserData\FMKRK619\oXMLStoreUnit[1].xml 1 KB Link to comment Share on other sites More sharing options...
noebro Posted May 21, 2012 Author Share Posted May 21, 2012 kroozer - I don't see a cookie with my name @c: But what do you make of the analysis that it is an xml cookie? Link to comment Share on other sites More sharing options...
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