goldi Posted September 2, 2011 Share Posted September 2, 2011 Hi, I've been a long-time (happy) user of this program, having used it with great success in maintaining a couple of ancient XP systems through to their end of life (well past life expectancy). I finally was able to get a new computer about 3 weeks ago, it came with Win7-64bit pre-installed, and I set about getting favorite programs installed and updated, one of which was CCleaner. The version I picked up and installed was v 3.09.1493 (64 bit), but I didn't open and run it right away as I had several things going on at once - and besides, I was working with a brand new system with HUGE resources that didn't require my formerly stringent housekeeping tasks to keep it running. Ran into some issues recently and decided to run CCleaner so I could check the registry, but when I clicked on the program in my start menu (I had declined to put it on the desktop during the install), instead of the program screen opening as usual, it opened and IMMEDIATELY began running the Cleaner! I had not had a chance to review the default settings, or (obviously) run the Analyze function (which I ALWAYS have done), so of course it wiped out EVERYTHING in Firefox browser (which I use exclusively for internet) - including my session tabs, which contained critical info I had spent DAYS locating, all history (killing any chance of my recovering any of those sites) and all cookies. To say that I'm upset about this would be to put it mildy! I have since had to reboot my system, and quite frankly I'm afraid to open the program again. I did uncheck those items in the Firefox list but I've lost confidence in the program at this point, and I'm wondering if there might have been a bug in that version? Why did it launch itself into the cleaning process automatically, and how can I keep it from doing that again? Help me regain my confidence with CCleaner as it has been one of my "can't live without" programs for many years... Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 2, 2011 Moderators Share Posted September 2, 2011 Perhaps you could've had this set in the shortcut parameters (especially if CCleaner automatically exited after the cleaning): /AUTO /AUTO as seen here in the command line parameters documentation: http://www.piriform....line-parameters Link to comment Share on other sites More sharing options...
goldi Posted September 2, 2011 Author Share Posted September 2, 2011 Perhaps you could've had this set in the shortcut parameters (especially if CCleaner automatically exited after the cleaning): /AUTO /AUTO as seen here in the command line parameters documentation: http://www.piriform....line-parameters Thank you for your response. If CCleaner is running with the /AUTO switch, it would have to be because the installation program set it up that way - I know I did not. I am still very new to the Windows 7 experience, haven't quite got the differences from older versions (XP in particular) sorted out. I took a look at the Start menu item for CCleaner, which is displayed one of two ways on this menu - first it is in the "pinned" list and then it can also be accessed in the "All programs" list. I have attached a couple of screenshots for reference. Regardless which menu selection I make for the program, I first have to grant permission in the UAC popup. I have just now discovered that I CAN successfully* open the program from the pinned menu by selecting any of the modules OTHER than the cleaner. (*"successfully" meaning without setting it off and running automatically) Checking properties on the All Programs entry (which can't be done on the pinned version) shows this for the command to run the program: E:\CCleaner\CCleaner64.exe, there were no parameters listed. Until I can get this resolved, I will have to remember to select one of the other options on the pinup menu. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 2, 2011 Moderators Share Posted September 2, 2011 Since you have no parameters after the CCleaner EXE file then I don't know how or why it would automatically clean when it was opened. Unless you've found some bug, I don't know. Link to comment Share on other sites More sharing options...
Super Fast Posted September 5, 2011 Share Posted September 5, 2011 so of course it wiped out EVERYTHING in Firefox browser (which I use exclusively for internet) - including my session tabs, which contained critical info I had I do not know if running a system restore to the date that u had that working properly would fix this problem. Meantime, steer clear of CCleaner, till u have all your session info back, before u use it again. Also, there may be Firefox documentation on how to access prior saved sessions. Hope this helps! Link to comment Share on other sites More sharing options...
Alan_B Posted September 5, 2011 Share Posted September 5, 2011 I suggest a sticky/flaky/intermittent mouse/keyboard system. It seems to me unlikely that an automatically installed Start Menu item would include a /AUTO option, and if it did I believe it would do the damage invisibly with only a little icon in the notification tray. You would not get to see the destruction in progress of your system as you knew it. Instead I believe that CCleaner opened normally and the operating system gave it a keystroke whilst the Analyse and Run buttons were active. I have just launched CCleaner and struck letter "a" and CCleaner "Analyzed". I have just launched CCleaner and struck letter "r" and CCleaner "Run Cleaner". You do not need capital letters. Incidentally, the letter "t" took me to Tools. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 5, 2011 Moderators Share Posted September 5, 2011 I have just launched CCleaner and struck letter "a" and CCleaner "Analyzed". I have just launched CCleaner and struck letter "r" and CCleaner "Run Cleaner". You do not need capital letters. Incidentally, the letter "t" took me to Tools. Interesting find, never knew that capability existed. An Easter Egg? Link to comment Share on other sites More sharing options...
login123 Posted September 6, 2011 Share Posted September 6, 2011 ... I have just launched CCleaner and struck letter "a" and CCleaner "Analyzed". I have just launched CCleaner and struck letter "r" and CCleaner "Run Cleaner". You do not need capital letters. Incidentally, the letter "t" took me to Tools. I'll be darned. Added that to the "Never knew it" list. Works for ver 3.07 also. Here, after the first time I do that, I have to hit Alt + "a" or Alt + "r" or whatever to get it to work. The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted September 6, 2011 Moderators Share Posted September 6, 2011 It's been there under our noses all the time ... ... but I have to say I've never thought to look for hot keys. Link to comment Share on other sites More sharing options...
Super Fast Posted September 9, 2011 Share Posted September 9, 2011 I used them, years back. Been so long, I forgot about it though. Cool refresher. Link to comment Share on other sites More sharing options...
Alan_B Posted September 9, 2011 Share Posted September 9, 2011 It's been there under our noses all the time ... ... but I have to say I've never thought to look for hot keys. Thanks for that I tried 'R' for register cleaning and when nothing happened I thought the reason was safety against an accident waiting to happen I now realise from your Red Arrows that 'G' is the Gateway to Computer Hell ! ! Link to comment Share on other sites More sharing options...
bax Posted February 24, 2012 Share Posted February 24, 2012 I had the same problem (CCleaner running automatically when opened) and discovered a non-technical solution (i.e., it works, but I don't know why). I went into CCleaner's Tools/Setting and turned OFF the option to have "Open CCleaner..." appear in the Recycle Bin context menu (accessed with right-click). I then went back into CCleaner's setting and turned the option back ON. Now my CCleaner opens without running automatically. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted February 24, 2012 Moderators Share Posted February 24, 2012 ... discovered a non-technical solution (i.e., it works, but I don't know why) You just have to love fixes like that. Link to comment Share on other sites More sharing options...
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