Chadiz Posted June 27, 2011 Share Posted June 27, 2011 Under Tools - Uninstall, click sort by date, then app will crash. Link to comment Share on other sites More sharing options...
Guest MrT Posted June 27, 2011 Share Posted June 27, 2011 Sorry to hear that you are having problems with the Uninstall screen. Unfortunately we haven't been able to reproduce this problem. Are you running a 32-bit or 64-bit version of XP? Is it Home or Professional? Thanks Link to comment Share on other sites More sharing options...
Chadiz Posted June 27, 2011 Author Share Posted June 27, 2011 Sorry to hear that you are having problems with the Uninstall screen. Unfortunately we haven't been able to reproduce this problem. Are you running a 32-bit or 64-bit version of XP? Is it Home or Professional? Thanks 32-bit XP Pro It happens when I clicked on Install Date to sort by date. Error message: AtlThrow: hr = 0x80070057 CCleaner v3.08.1475 MS Windows XP Professional SP3 Intel Core2 CPU T7400 @ 2.16GHz 2.0GB RAM NVIDIA GeForce Go 7300 Application::Run Link to comment Share on other sites More sharing options...
nikki605 Posted June 27, 2011 Share Posted June 27, 2011 My desktop is running XP Pro SP3 32-bit and I tested your issue in CC 3.08 this afternoon. The sorting worked fine - no crash. I repeatedly clicked on the column heading and the date sort order reversed itself each time as expected. I would suggest running msconfig and temporarily disabling all the startup items to see if it makes a difference. Win10 Pro x64 Desktop (Speccy) - Win10 Pro x64 Laptop (Speccy) Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 28, 2011 Moderators Share Posted June 28, 2011 do you have an item that ccleaner lists as no date? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
blarty-fargo Posted June 28, 2011 Share Posted June 28, 2011 do you have an item that ccleaner lists as no date? Just to help diagnosis - I am running XP Pro 32 bit, SP3. I have an item in my uninstall list with no date, and the sort works correctly when I click the "Install Date" column header. Tried several times - no crashes. Link to comment Share on other sites More sharing options...
Alan_B Posted June 28, 2011 Share Posted June 28, 2011 Is your title wrong ? I think this problem occurs on previous versions where there is a date abnormality. It is not specific to version 3.08.1475 CCleaner can get you to Add/Remove capability infinitely faster than Native Windows, and perhaps CCleaner takes a bit of a short cut that goes wrong when Windows accepts an install and cannot remember when. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 29, 2011 Moderators Share Posted June 29, 2011 I'll try to track down the thread with the person with the same issue as you, I believe that the developers are looking into this issue. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
KingBobo Posted July 11, 2011 Share Posted July 11, 2011 Same symptoms here. CCleaner reports Critical Error when attempting to arrange the Uninstall list by Install Date. The button provided to report the error doesn't produce any network traffic, so I'm guessing the reporting feature is also broken. FWIW, I do have several programs with blank install dates. AtlThrow: hr = 0x80004005 CCleaner v3.08.1475 MS Windows XP Professional SP3 Intel Pentium 4 CPU 3.40GHz 3.0GB RAM ATI Radeon X300/X550/X1050 Series Application::Run Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 11, 2011 Moderators Share Posted July 11, 2011 The developers read all threads, so they may well be working on this issue ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
login123 Posted July 12, 2011 Share Posted July 12, 2011 FWIW, xp home here, several entries w/ no date, all the sort categories work fine. The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
Guest Keatah Posted July 13, 2011 Share Posted July 13, 2011 I get the same thing! AtlThrow: hr = 0x80004005 CCleaner v3.08.1475 MS Windows XP Home SP2 Intel Pentium M processor 1.70GHz 2.0GB RAM Intel 82852/82855 GM/GME Graphics Controller Application::Run I also had a similar error when just running ccleaner from the right-click menu on the recycle bin. My solution to the error is to revert back to 3.07 for now. Link to comment Share on other sites More sharing options...
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