CCleaner for Mac Crashing

SuperHiFive · June 3, 2011

I can't even get the app started. It crashes and does a crash report as soon as I try to open the app.

Anyone having this issue?

BTW, I was excited to hear that one of the most useful PC programs I've used in my PC days came to mac.

wrand · June 4, 2011

I can't even get the app started. It crashes and does a crash report as soon as I try to open the app.

Anyone having this issue?

BTW, I was excited to hear that one of the most useful PC programs I've used in my PC days came to mac.

Yes, same problem. Just downloaded the beta, tried to run it but the program keeps crashing instead.

Nergal · June 10, 2011

Just to check are either of you running PPC as opposed to Intel?

What version of MacOS are you running?

wrand · June 11, 2011

Just to check are either of you running PPC as opposed to Intel?

What version of MacOS are you running?

Running 10.6.7 on a Quad-Core Mac Pro

Just downloaded the new beta update and it still crashes on launch.

romanoff · June 27, 2011

Hi,

thank you for reporting the bug. We will take a look at it.

Best regards

Romanoff

shibui · November 25, 2011

Hi Romanoff.

Just downloaded the Version 1.00.077 Beta 5 of CCleaner and it still crashes at startup.

I am using 10.7.2

wrand · February 21, 2012

I've just downloaded the latest version of CCleaner and it is still crashing on launch. I have never been able to launch this utility.

timefighter · February 21, 2012

HERE IS MY CARSH LOG WITH VERSIONS 6. It crashes at start.... the program NEVER LOADS.

Process:		 CCleaner [6723]
Path:			/Applications/CCleaner.app/Contents/MacOS/CCleaner
Identifier:	  com.piriform.ccleaner
Version:		 1.01.106 (1.01.106)
Code Type:	   X86-64 (Native)
Parent Process:  launchd [164]

Date/Time:	   2012-02-21 15:30:26.982 -0700
OS Version:	  Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:		  715280 sec
Crashes Since Last Report:		   3
Per-App Interval Since Last Report:  11 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:					  56E16AF9-EAD2-4B12-BDC4-B6D3D8B30DA5

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called
objc[6723]: garbage collection is ON
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSTextView setFont:]: nil NSFont given.'
*** Call stack at first throw:
(
0   CoreFoundation					  0x00007fff88a35784 __exceptionPreprocess + 180
1   libobjc.A.dylib					 0x00007fff89e46f03 objc_exception_throw + 45
2   CoreFoundation					  0x00007fff88a355a7 +[NSException raise:format:arguments:] + 103
3   CoreFoundation					  0x00007fff88a35534 +[NSException raise:format:] + 148
4   AppKit							  0x00007fff841a7af6 -[NSTextView setFont:] + 271
5   CCleaner							0x0000000100066963 -[CMainWindowController awakeFromNib] + 1644
6   CoreFoundation					  0x00007fff889e39fd -[NSSet makeObjectsPerformSelector:] + 205
7   AppKit							  0x00007fff8404985b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1445
8   AppKit							  0x00007fff84047a91 loadNib + 226
9   AppKit							  0x00007fff84046fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 248
10  AppKit							  0x00007fff84046dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
11  AppKit							  0x00007fff8404435b NSApplicationMain + 279
12  CCleaner							0x00000001000014e4 start + 52
13  ???								 0x0000000000000002 0x0 + 2
)


Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib				 0x00007fff86a6c0b6 __kill + 10
1   libSystem.B.dylib				 0x00007fff86b0c9f6 abort + 83
2   libstdc++.6.dylib				 0x00007fff853b45d2 __tcf_0 + 0
3   libobjc.A.dylib				   0x00007fff89e4ab39 _objc_terminate + 100
4   libstdc++.6.dylib				 0x00007fff853b2ae1 __cxxabiv1::__terminate(void (*)()) + 11
5   libstdc++.6.dylib				 0x00007fff853b2b16 __cxxabiv1::__unexpected(void (*)()) + 0
6   libstdc++.6.dylib				 0x00007fff853b2bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7   libobjc.A.dylib				   0x00007fff89e46fa2 object_getIvar + 0
8   com.apple.CoreFoundation		  0x00007fff88a355a7 +[NSException raise:format:arguments:] + 103
9   com.apple.CoreFoundation		  0x00007fff88a35534 +[NSException raise:format:] + 148
10  com.apple.AppKit				  0x00007fff841a7af6 -[NSTextView setFont:] + 271
11  com.piriform.ccleaner			 0x0000000100066963 -[CMainWindowController awakeFromNib] + 1644
12  com.apple.CoreFoundation		  0x00007fff889e39fd -[NSSet makeObjectsPerformSelector:] + 205
13  com.apple.AppKit				  0x00007fff8404985b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1445
14  com.apple.AppKit				  0x00007fff84047a91 loadNib + 226
15  com.apple.AppKit				  0x00007fff84046fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 248
16  com.apple.AppKit				  0x00007fff84046dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
17  com.apple.AppKit				  0x00007fff8404435b NSApplicationMain + 279
18  com.piriform.ccleaner			 0x00000001000014e4 start + 52

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib				 0x00007fff86a36c0a kevent + 10
1   libSystem.B.dylib				 0x00007fff86a38add _dispatch_mgr_invoke + 154
2   libSystem.B.dylib				 0x00007fff86a387b4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib				 0x00007fff86a382de _dispatch_worker_thread2 + 252
4   libSystem.B.dylib				 0x00007fff86a37c08 _pthread_wqthread + 353
5   libSystem.B.dylib				 0x00007fff86a37aa5 start_wqthread + 13

Thread 2:
0   libSystem.B.dylib				 0x00007fff86a37a2a __workq_kernreturn + 10
1   libSystem.B.dylib				 0x00007fff86a37e3c _pthread_wqthread + 917
2   libSystem.B.dylib				 0x00007fff86a37aa5 start_wqthread + 13

Thread 3:
0   libSystem.B.dylib				 0x00007fff86a37a2a __workq_kernreturn + 10
1   libSystem.B.dylib				 0x00007fff86a37e3c _pthread_wqthread + 917
2   libSystem.B.dylib				 0x00007fff86a37aa5 start_wqthread + 13

Thread 4:
0   libSystem.B.dylib				 0x00007fff86a1dd7a mach_msg_trap + 10
1   libSystem.B.dylib				 0x00007fff86a1e3ed mach_msg + 59
2   com.googlecode.google-breakpad	0x0000000100141a26 google_breakpad::ExceptionHandler::WaitForMessage(void*) + 108
3   libSystem.B.dylib				 0x00007fff86a56fd6 _pthread_start + 331
4   libSystem.B.dylib				 0x00007fff86a56e89 thread_start + 13

Thread 5:
0   libSystem.B.dylib				 0x00007fff86a1dd7a mach_msg_trap + 10
1   libSystem.B.dylib				 0x00007fff86a1e3ed mach_msg + 59
2   com.apple.CoreFoundation		  0x00007fff889d0902 __CFRunLoopRun + 1698
3   com.apple.CoreFoundation		  0x00007fff889cfd8f CFRunLoopRunSpecific + 575
4   com.apple.Foundation			  0x00007fff85c2914f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5   com.apple.Foundation			  0x00007fff85baa114 __NSThread__main__ + 1429
6   libSystem.B.dylib				 0x00007fff86a56fd6 _pthread_start + 331
7   libSystem.B.dylib				 0x00007fff86a56e89 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
 rax: 0x0000000000000000  rbx: 0x00007fff70a192f8  rcx: 0x00007fff5fbff388  rdx: 0x0000000000000000
 rdi: 0x0000000000001a43  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff3a0  rsp: 0x00007fff5fbff388
  r8: 0x00007fff70a1ca60   r9: 0x0000000000000063  r10: 0x00007fff86a680fa  r11: 0x0000000000000206
 r12: 0x00007fff88abab09  r13: 0x0000000000000000  r14: 0x000000020004af20  r15: 0x0000000000000000
 rip: 0x00007fff86a6c0b6  rfl: 0x0000000000000206  cr2: 0x00007fff706ecfd0

Binary Images:
   0x100000000 -		0x1000c3fff +com.piriform.ccleaner 1.01.106 (1.01.106) <7270B791-4928-E815-81D7-CFEADFC14B2A> /Applications/CCleaner.app/Contents/MacOS/CCleaner
   0x100140000 -		0x100147fff +com.googlecode.google-breakpad ??? (1.0) <759A21B0-10ED-0EE6-0589-86DE406EE5A0> /Applications/CCleaner.app/Contents/Frameworks/Breakpad.framework/Versions/A/Breakpad
   0x100150000 -		0x100161fe7 +breakpadUtilities.dylib ??? (???) <36259193-5CB1-249A-3515-55F27AC6EAD4> /Applications/CCleaner.app/Contents/Frameworks/Breakpad.framework/Resources/breakpadUtilities.dylib
   0x1023d3000 -		0x1023d4fff  ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
0x7fff5fc00000 -	 0x7fff5fc3bdef  dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
0x7fff8001c000 -	 0x7fff80826fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
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0x7fff80aaf000 -	 0x7fff80d39fe7  com.apple.security 6.1.1 (37594) <FD0B5AD4-74DB-7ED8-90D3-6EC56FFA8557> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x7fff8310d000 -	 0x7fff83227fff  libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x7fff8327a000 -	 0x7fff8327aff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8332e000 -	 0x7fff8332eff7  com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8356a000 -	 0x7fff83604fff  com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x7fff83605000 -	 0x7fff8361bfe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
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0x7fff86664000 -	 0x7fff86669ff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x7fff86793000 -	 0x7fff867a2fff  com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff867b1000 -	 0x7fff867b1ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff867b2000 -	 0x7fff867c6ff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff86857000 -	 0x7fff86898fff  com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff868e3000 -	 0x7fff868e4fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff868ed000 -	 0x7fff86935ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x7fff869fe000 -	 0x7fff869feff7  com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff869ff000 -	 0x7fff86a1cff7  libPng.dylib ??? (???) <A6D093D2-CA9D-2035-9C11-0AE98585C6F1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff86a1d000 -	 0x7fff86bdefef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff86f6c000 -	 0x7fff86fbbff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x7fff86fca000 -	 0x7fff8702afe7  com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8702b000 -	 0x7fff87075ff7  com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x7fff870a7000 -	 0x7fff87169fe7  libFontParser.dylib ??? (???) <EF06F16C-0CC9-B4CA-7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8716a000 -	 0x7fff875adfef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff8761a000 -	 0x7fff87669fef  libTIFF.dylib ??? (???) <2DDC5A18-35EE-5B59-10D8-0F6925DB3858> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff886d9000 -	 0x7fff886eaff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff886eb000 -	 0x7fff8870efff  com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff88757000 -	 0x7fff88792fff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x7fff88793000 -	 0x7fff888c8fff  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff88982000 -	 0x7fff88983ff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff88984000 -	 0x7fff88afbfe7  com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff88caf000 -	 0x7fff88cb1fff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x7fff88cb2000 -	 0x7fff88cb6ff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff88cb7000 -	 0x7fff88cfeff7  com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff88cff000 -	 0x7fff88d0cfe7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <397B9057-5CDF-3B19-4E61-9DFD49369375> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff88d8b000 -	 0x7fff89089fff  com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff8908a000 -	 0x7fff890abfff  libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <9410EC7F-4D24-6740-AFEE-90405750FAD7> /usr/lib/libresolv.9.dylib
0x7fff890be000 -	 0x7fff890e3ff7  com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8918e000 -	 0x7fff895d5fef  com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff895d6000 -	 0x7fff895e4ff7  libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff895ec000 -	 0x7fff89601ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8961e000 -	 0x7fff8964ffff  libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff89650000 -	 0x7fff89651ff7  com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x7fff89652000 -	 0x7fff89771fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff89772000 -	 0x7fff89775ff7  libCoreVMClient.dylib ??? (???) <75819794-3B7A-8944-D004-7EA6DD7CE836> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff89776000 -	 0x7fff89791ff7  com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x7fff89792000 -	 0x7fff89792ff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff89b98000 -	 0x7fff89caffef  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff89cfb000 -	 0x7fff89d87fef  SecurityFoundation ??? (???) <84778E7D-B73C-781A-CD71-7EF5E7EA8EF5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff89e26000 -	 0x7fff89e3cfef  libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff89e3d000 -	 0x7fff89ef3ff7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff89ef4000 -	 0x7fff89f3dfef  libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89f3e000 -	 0x7fff89f91ff7  com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff89f94000 -	 0x7fff8a012ff7  com.apple.CoreText 151.12 (???) <5BE797B7-C903-B664-ADD9-7514B1A6EF9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8a013000 -	 0x7fff8a018fff  libGIF.dylib ??? (???) <1888A176-22D5-C663-22D0-336D9D213BD6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8a21d000 -	 0x7fff8a2dafff  com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff8a312000 -	 0x7fff8a321fef  com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8a3e4000 -	 0x7fff8a40bff7  libJPEG.dylib ??? (???) <921A3A14-A69B-F393-1678-5A5D32D4BDF2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8a40c000 -	 0x7fff8a4cdfef  com.apple.ColorSync 4.6.8 (4.6.8) <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff8a4ce000 -	 0x7fff8a50ffef  com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff8a510000 -	 0x7fff8a5c9fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fffffe00000 -	 0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Parallel ATA Device: OPTIARC  DVD RW AD-5630A
USB Device: d2 Quadra, 0x059f  (LaCie), 0x0828, 0xfa400000
USB Device: Hub, 0x0409  (NEC Corporation), 0x0059, 0xfa200000
USB Device: Hub, 0x0409  (NEC Corporation), 0x0059, 0xfa240000
USB Device: hp LaserJet 1012, 0x03f0  (Hewlett Packard), 0x0d17, 0xfa244000
USB Device: ImageMate 14 in 1 Reader/Writer, 0x0781  (SanDisk Corporation), 0x8940, 0xfa230000
USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfa220000
USB Device: Microsoft Wireless Optical Mouse® 1.00, 0x045e  (Microsoft Corporation), 0x00e1, 0xfa223000
USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfa222000
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000
USB Device: FA GoFlex Desk, 0x0bc2, 0x5071, 0xfd100000
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x1a100000
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000
FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec
FireWire Device: 001F, 0000D0B9, Up to 400 Mb/sec

February 22, 2012

Thanks for the log

edjonesy · February 23, 2012

The app crashes on launch, Mac Pro 1,1 running OSX 10.6.8, 13GB ram. This happens every time I try to launch the app.CCleaner crash log.txt

I've attached the crash log too.

regards

LazyCarrot · March 6, 2012

Check your Library Fonts folder for 'CourierNew'.

This font is not held in System Fonts so you may have deleted/disabled it.

CCleaner needs it to run.

edjonesy · March 7, 2012

Check your Library Fonts folder for 'CourierNew'.

This font is not held in System Fonts so you may have deleted/disabled it.

CCleaner needs it to run.

Thanks, that has sorted it out. Now it runs.

Maybe Piriform could make the app only use system fonts so when it is used on a Mac in a commercial print environment (pretty common) where fonts get enabled and disabled every day, this doesn't happen.

That seems like a good idea.

WayToGo · March 7, 2012

I agree, it would be a good idea to use one of the monospaced system fonts from MacOS in Ccleaner for Mac (actually, to use native system font is a good rule in general). This way you can at least guarantee avoidance of font incompatibility among all Mac users. Moreover, Courier New looks very thin...

rosiehaller · March 8, 2012

Check your Library Fonts folder for 'CourierNew'.

This font is not held in System Fonts so you may have deleted/disabled it.

CCleaner needs it to run.

This worked for me! Thanks!

Nergal · March 8, 2012

The developers read all threads so I'm sure they will change the program to a mac system font (or internally exclude couriernew from removal, but the former is a better move IMHO)

pszilard · July 8, 2013

Same problem for me. Running OS X 10.8.4 on an Intel MacBookPro 9,1 with 16GB ram and 500GB SSD. I do have the Courier New.ttf (note, NOT CourierNew in 1 word, but with a space).

Any ideas???

VincentU · July 17, 2013

Same problem for me. Running OS X 10.8.4 on an Intel MacBookPro 9,1 with 16GB ram and 500GB SSD. I do have the Courier New.ttf (note, NOT CourierNew in 1 word, but with a space).

Any ideas???

Rename it Or copy it and then rename the duplicate

CCleaner for Mac Crashing

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