Completely lost :(

[Nat22]

Hi,

 

I have been using Ccleaner for a long time, never got a problem. I am afraid I stayed a while without using it.

 

As usual, it asked me if I wanted to update with the new version... Of course! So I got v2.26.1050

 

I recognize nothing. It used to ask me what files I wanted to delete, today it seems it is asking me to delete PROGRAMS!!! . I did the same settings.

 

I attach the shot screen it shows. Errr.... it says I am not permitted to upload this type of file (I saved it in a Word doc. But of course I have no idea what I am ALLOWED to upload.

 

Could you please help me? I thank you very much.

[kroozer]

No sweat, Nat - it's just going to delete junk files from those programs.

[JDPower]

It shouldn't be unrecognisable, there were no major changes between 2.25 and 2.26. Did you download the new version from a trusted site, what exactly is different, can you upload a screenshot?

[Andavari]

I attach the shot screen it shows. Errr.... it says I am not permitted to upload this type of file (I saved it in a Word doc.

To learn how to properly post screenshots view this excellent topic started by DennisD and you'll be a pro in no time:

http://forum.piriform.com/index.php?showtopic=13668

 

.DOC extension isn't liked for a simple screenshot since it will be absolutely huge for a simple image.

[Nat22]

Hi,

 

I hope you had a Merry Christmas

 

I looked all over, tried some of the sites suggested, and finally installed Fast autoscreen recorder. Not sure I am a pro yet , let's see what it does, but I still have no control. So far, I always copied a screenshot to a Word doc....

 

BTW I use only Firefox with Win XP Pro, once in a while IE when I have no other choice..

 

I download Ccleaner from Filehippo, and just downloaded the new version. Anyway, I browsed the Piriform forum a lot, and saw a program to recover lost programs...

 

No, it doesn't work, I have much more to learn, it appears as a video.... of 50 MB Arrrggg... I have to read the help more carefully, it seems I have no other choice, of course I should have... but I get the same files in Ccleaner.

 

thanks and I will come back when I can do more

[hazelnut]

When you save the screenshot save it as a jpg or png file.

 

Then go here

 

http://pixpipeline.com/

 

Click choose and browse to where you saved the jpg file and then press the 'upload image' button

 

At the next page that will come up, highlight and do right-click copy on the link which will look something like this

 

http://pixpipeline.com/d/2**65c5cd0f0.jpg (I've changed a few numbers)

 

and paste that into your post.

 

Then we will be able to see your screenshot when we click on the link.

[ident]

=

 

I looked all over, tried some of the sites suggested, and finally installed Fast autoscreen recorder. Not sure I am a pro yet , let's see what it does, but I still have no control. So far, I always copied a screenshot to a Word doc....

=

 

 

m$ word is not a image application. You should not be pasting images into it to be saved as png. It would only save as image.png.docx

 

You should be using some like paint etc. PNG is generally better for screenshots than JPG. Most people tend to use a lower-quality JPG which produces artifacts; if the screenshots were PNG they'd be the same (if not better) quality in probably 1/10th the size.

 

Then follow hazlenuts steps on uploading.