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JRE 6.0.12 won't install


abu aufa

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:o I tried to updates / install the latest JRE but failed.It shows 'error :25099'.I also tried to find the answer in Java help center and follow the steps to fix this error but didn't work !.

 

anyone help me ? please

 

thanks in advance

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If you have uninstalled the previous versions perhaps have a look in taskmanager and make sure that jqs.exe is not still running there, if it is, kill the service there and try the install again.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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If you have uninstalled the previous versions perhaps have a look in taskmanager and make sure that jqs.exe is not still running there, if it is, kill the service there and try the install again.

 

still the same result (error:25099 unzipping cores failed),hazel

 

it didn't work :angry::o what sould I do ?

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If you do start>run and type in sevices.msc is jqs.exe listed as stopped? If not, stop it, ok that, and then reboot and try your install again.

 

Are you sure all previous version are uninstalled?

 

Are you using xp or vista?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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News flash it doesn't really uninstall either although one would think it uninstalled ok, however Total Uninstall found 80+ MB left over from it. <_<

 

I'm personally done with JRE since I don't use Java for anything, and haven't for years.

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If you do start>run and type in sevices.msc is jqs.exe listed as stopped? If not, stop it, ok that, and then reboot and try your install again.

 

Are you sure all previous version are uninstalled?

 

Are you using xp or vista?

 

I did what you suggest,didn't work :(

 

in Revouninstaller list,stil have Java (TM ) 6 update 7.should I uninstalled it too ?

in Add/Remove list,it's clear.

 

Now if I try to open java in control panel,it shows 'The system cannot find the registry key specified:HKEY_LOCAL MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_11'

 

I also tried with Windows Installer Cleanup Utility,didn't work !

 

What's wrong ?

 

XP Pro SP3.

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