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nukecad

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Posts posted by nukecad

  1. On 24/06/2020 at 15:31, nukecad said:

    Health Check and Custom Clean are two different tools doing two different (if similar) things, if they weren't different then there would be no point in having both.

    Health Check uses it's own list of what to find/remove - you can't change that list, it's fixed.
    Custom Clean uses a different list that you can modify, and add to. (But those modifications/additions will not be used by Health Check).
    So one will find different things to the other, depending on your Custom Clean settings.
     

    @marce Quoted from my post above.

    PS. As Nergal says Health Check also automatically runs the 'Software Updater' tool and the 'Startup' tool every time you use it.
    Custom Clean doesn't run them automatically and you run them seperately when you want to.
    The Free version runs those two tools as analyze only,  you need the Pro version to fully utilise them.

  2. Post moved to the 'Software' forum.

    It may not be anything that you have done.
    Fortnite is well known for sometines being laggy - Fortnite updates, graphics driver updates, Windows settings, broadband issues, etc., etc. can all cause problems.

    I'd make sure that you are up to date with all the latest Fortnite updates and patches.
    Once you have done that if it's still laggy then try the fixes here:
    https://www.drivereasy.com/knowledge/how-to-fix-fortnite-lag-issues-on-computer-easily/

  3. That's an odd one. (If there is a problem it's usually more likely to freeze rather than just close).

    Looking at your screenshots I would try the following:

    First from the 'Tools' run the 'Software Updater' to update those 3 applications.

    Then use 'Custom Clean' to 'Analyze' the 'Run CCleaner' to do a clean of the rest.

    If both of those go OK then try Health Check again.

    If they don't go OK then can you see what it glitched on? Try running the built in Windows 'Disc Clean-up', and then try Health Check again.

    Please let us know what happens.

  4. Unused and left over registry entries will only take up a few KB of space at most, with the size of modern dirves that's nothing and gaining a few extra KB isn't really needed.

    Getting rid of them, whilst nice and neat, isn't going to affect (speed up) your computer in any way.

    The only ones that could realy be a problem is if some virus/malware/spyware/adware/etc. put something in the registry.
    TBH your AntiVirus/AntiMalware app should prevent that in most cases.
    But if your particular AV/AM didn't catch the infection then that may be the time to use a registry cleaner (used carefully).
    Hence what I said above about registry cleaning being a tool to help trying to fix an already 'broken' computer.

    Some, many, apps don't fully uninstall with the standard uninstaller.
    That's where an uninstaller app like Revo can help, it can find and remove leftover files, folders, and reg entries that  the standard uninstall left behind.
    Like anything else that can modify the registry use it carefully, and use the 'make a restore point' option, but it does lead you through it if your read what it tells you at each stage.
    There is a free version, or a Pro version with a trial. https://www.revouninstaller.com/revo-uninstaller-free-download/
    With Pro, or the Pro trial, 'Forced Uninstall' lets you use their log database to remove leftovers of stuff you had installed/uninstalled before you even got Revo.

  5. 3 hours ago, hazelnut said:

     I believe it is something to do with this weeks' Win Updates.

     

    How I'm at home I've checked my laptop and I also have it showing in CCleaner Uninstall - But on mine it's showing as installed on 28/05/2020, which is when I updated to Win10 2004.

    However I haven't done this weeks Patch Tuesday updates yet, which I guess may reinstall/update it?

    It's still a bit of a mystery of why it's showing in CCleaner Uninstall like that?

    However the fact that CCleaner can't uninstall it and that the other options, (and the boxes on the right), are greyed out indicates that it's one of the Windows default apps; you see the same thing with other Windows default apps such as the Microsoft Store that can't be uninstalled normally either.
    (PS. Your screenshot does seem particularly bereft of all those Windows default apps?)
     

  6. Firstly, good to hear you got your system working again.

    I suspect that you used the Registry Cleaner?

    Registry Cleaning is a specialist tool used to help when fixing an already 'broken' computer, if used on a fully working computer it can sometimes do the opposite and 'break' things.

    You should not use a Registry Cleaner as a general cleaning tool - You should especially not use it with Windows 10.
    Windows 10 changes things in the registry too often for any Reg Cleaner to keep up.

    Some get away with using it regularly, some 'break' their machines and have to restore as you did, in some cases they have to reinstall Windows altogether.

    I think that what may have happened here is the Windows Patch Tuesday Update this week, has changed something in the registry.
    As CCleaner v5.70 was released last week, before Patch Tuesday, then it won't/can't know about any changes Windows has made to the registry since.
    So a Registry Clean may have removed a new/changed registry entry that CCleaner didn't recognise as needed but that Windows now needs on your machine.

    Here is what Microsoft have to say about using a Registry Cleaner on a regular basis - ie. Don't do it.
    https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities

    PS. The usual next question is why does the Registry Cleaner have such a big button in CCleaner then?
    It's simply a hangover from earlier days, when older Windows versions may have benefited from a registry clean.
    We have been promised for a while that the Reg Cleaner in CCleaner will be made less prominent by moving it into the 'Tools' so that people are less tempted to use it without thinking/knowing what Reg Cleaning should be used for. (Some would prefer if it was removed altogether).

  7. CCleaner is not an Antivirus/AntiMalware product.
    It does not remove things because they are 'malicious', it doesn't even know if something is malicious or not.
    CCleaner does not know, or care, where you got an app from.

    CCleaner removes junk and temporary files by filetype or by removing them from certain locations. (Either standard junk storage locations, or locations specified by you).
    If you have downloaded an apk, or saved/downloaded some photos, to one of those locations then it will likely be cleaned.

    Having said that - the website you linked is blocked by some AVs/AMs as a site known for Phishing, so I have removed the link and the name of the apk.

    It may well be that it is some other security app, or Android itself,  (not CCleaner) that is removing the installed apk, I'm not sure about the photos.

  8. It's something that has caught a few out before; and it's not realy something that Piriform have control over.

    If/when you do a Google search on the topic of restoring the registry in CCleaner, the first entry that comes up in Google is the CCleaner Network documentation talking about endpoints.

    The home user documentation/faq is the second entry that Google lists. (Which doesn't talk about networked endpoints).
    https://www.ccleaner.com/ccleaner/faq/using/how-do-i-restore-registry-backups

    Of course many/most people seraching don't notice that and simply click on the first entry found, which takes them to the CCleaner Network docs.

  9. A lot of companies seem to be using C-19 as an excuse to do what they wanted to anyway. (Laying off staff, cutting product ranges, increasing prices, etc).
    Much easier to blame 'the plauge' rather than admit it's a business decision.

    Did you see the other day that Eurostar claimed that only First Class passengers could now access wifi on their cross-channel trains "due to coronavirus"?
    Hard to see how a disease in humans could affect in-tunnel wifi broadcast for some parts of a train but not others, but of course if you pay the extra for first class.....
    (They have since u-turned and restored wifi to standard class, they must have found a miracle cure).

    As far as mozilla, I suspect that someone has realised that the open source community seem to do most of their work for them so why are they paying all these employees?

    The comments about the diversity of new (unwanted?) initiatives and products rather than concentrating on the core product is something that always happens.
    (Years ago Kellogs moving into other cereals and not just cornflakes simply lost them most of the cornflake market).
    It seems to be happening with quite a few software companies at the moment, I see it as a wave of 'new' executives trying to make an impression by championing new products and forgetting what the company is about.

    I see Firefox continuing, run by the open source community, but mozilla maybe not.

    I'm not sure about the security issue, not knowing just what that team were doing anyway, we'll see what comes out in the wash once all the shouting dies down.
    With Malwarebytes Browser Guard and MB Anti-Exploit both running real time, I'm not too worried yet.

  10. 7 hours ago, iamwotiam said:

     now I get email notifications of new comments.  Is there any way to turn off all of this?

    I'm not sure how it got turned on, but there a few different ways, maybe you somehow set  'A notification when new content is posted'

    You can change that, and your other notification and email settings yourself:

    1. Click the little arrow next to you username at the top right of any forum page.
    2. Click on 'Account Settings'.
    3. In the page that opens look on the right side and click on 'Notification Settings'.
    4. You can now turn on/off which notifcations and/or emails you get.
      There general options at the top and then below those there are on/off sliders for control of if you get an email or a notification on the forum for different things.
    5. When you've finished setting them as you want click on 'Save'
  11. First question, are you running Health Check?
    Those tick/unticks only apply to Custom Clean, Health Check ignores them and uses it's own cleaning rules.

    If you are not running Health Check then are you meaning the recent list when you right click an icon on the taskbar (Taskbar jumplist)?

    If so then check this to make sure that they haven't been turned off in Windows itself:
    https://www.windowscentral.com/how-disable-recent-files-and-locations-jump-lists-windows-10

    Also check that you aren't cleaning 'Recent Files' in the app itself.

    Or are you meaning the 'hover over' small windows, or lists, that you see when hovering over an open apps Icon on the Taskbar (Taskbar Previews)?
    https://www.addictivetips.com/windows-tips/replace-taskbar-previews-list-view-on-windows-10/

    I believe that you mean the first, which is what CCleaner will/should clear,.
    (But I can't test if CCleaner is cleaning them or not here because I always have them turned off in Windows anyway, so would need to turn them on again then open/close things to fill the lists up again).

    It it happening for you to all recent file lists on the taskbar icons, or only for certain apps?

    Last questions are you possibly running the Registry Cleaner?

  12. 4 hours ago, EricaR said:

    If so why don't you ban my account..Am I not allowed to ask question here?

    Of course you are allowed to post.

    Nobody gets banned unless they do something which is against the forum rules or etiquette.

    Spammers tend to follow predictable patterns when posting, any decent moderator can recognise those 'spammy' patterns.
    Unfortunately some genuine posters can inadvertently use similar patterns without knowing it, but unless they go on to break the rules then there isn't a problem.

     

  13. I'm not sure but that may be because of the (newish) Windows multi-clipboard, if you are using that?

    I believe that it saves clips in the cloud to a Microsoft server so that it can sync them to other devices.
    I think there was some discussion about it when it first came out.
    CCleaner can't touch cloud servers, they are protected, CCleaner can only clean you machines local storage.

    Whilst it probably shouldn't hang like that, as you have already found your quick fix for that one would be to disable clipboard cleaning.

    I don't know about the VPN issue, but like Stephen CCleaner I would suspect Nord have purchased a range of IPs that have been 'relocated' from a banned country.
    We have seen that happen before more than once on this forum. Once reported by the user to the ISP they usually get them re-registered with the geo services pretty quickly.
    So now that you have reported the issue to Nord it may simply dissappear in a couple of days if they re-register the IPs.

    I will say that there are a core of users who actively try to prevent CCleaner from phoning home.
    (Never realy understood that, why try to cripple something that you want to use?).
    No doubt if you can find out why Nord is preventing the connections they would be interested.

    PS. Many of the regulars here don't use the CCleaner in-app update, we check the announcements here for a new version and then download the slim installer from the builds page.
    https://www.ccleaner.com/ccleaner/builds

  14. Avast wouldn't/shouldn't block it. (CCleaner is now owned by Avast).

    Can you tell us exactly (which website) you are trying to download/purchase CCleaner from?

    Also check Windows Settings>App and browser control>Reputation Based protection settings, to see if this has been turned on:
    (A Windows update has turned it on for some people).
    image.png

     

    PS. 'Finger up the nose music' only works in a Monty Python sketch.
    https://www.youtube.com/watch?v=F-v6VYjUC7Q
    (You've got to love the socially distanced football ground).

     

  15. Ignore it. I always have.

    It's a tool for for techies and repairpersons, which is why there is 'a lot of words'  on the website.

    Basically it makes a snapshot (benchmark) of the state of the drive that you can then compare with later snapshots to see if anything is deteriorating over time.

  16. Yes, Defender/MS Security Centre is now doing that, - It's because of a new setting "Potentially unwanted app blocking", you can turn it off if you want to.

    image.png

    Note that the words used are  POTENTIALLY UNWANTED.

    Only you can decide if you want something or not.

    But it seems that Microsoft have deemed that you can no longer be trusted make your own decisions about what to download/install and that they have to nanny you.
    Who decides if an app is classed as "low-reputation" by Defender/Windows Security is of course Microsoft themselves.
    (And at the moment it seems to be that if it's not in the Microsoft Store then they will give it a "low-reputation").

    It's like how Google are always trying to push you to their Play Store.

    In the case of CCleaner Microsoft say that they are doing it because the Standard CCleaner installer may (it doesn't always) offer you another product, such as AVG antivirus, you can always decline that offer if you don't want AVG or whatever is being offered.

  17. 13 hours ago, nateinva said:

    unable to run CCleaner from the recycle bin (hangs at 40% until disconnecting VPN), check for software updates, etc.


    Not an offer of help here, (cos I don't know what the solution is), but is this only happening if you run CCleaner from the recycle bin context menu?

    Do you see the same thing if you run CCleaner from the Desktop Icon, or from File Explorer?

    Just trying to see if it may be connected to the bin in some way.

  18. You seem to be labouring under a few mishaprehensions.

    I am not a Piriform employee, I am a user and volunteer - as are all the moderators here.
    It is not 'my programme', I do not have access to the programme code.

    If you choose to do a Wipe Free Space on 3 drives everytime you run CCleaner then that is entirely up to you, but it is not normal practice and is unecessary.

    Again:
    There is a CPU leakage bug in v5.69 that has been acknowledged and is being fixed.
    It is only affecting a minority (like yourself) who are using CCleaner in certain ways, most users aren't even aware of it.

    You have been advised that if you temporarily stop using Wipe Free Space on all 3 drives in CCleaner then you will not see the issue.
    Again it is entirely up to you whether to take that advice or not, but if you don't then until the next update you will keep having the issue.

    Once the bug is fixed in the next update you will no longer see the issue, and you can go back to wiping all 3 drives if you want to.

  19. After Duplicate Finder has found files then the 'Delete selected' button is greyed out until you actually select a file or files to be deleted.

    Is that what you are meaning?
    If not then could you attach a screenshot of what it is that you are seeing.

  20. You need to contact support to resolve licencing issues; it's not something that we can do on the open forum. (For security/privacy we can't see licence information here).

    You should email them at: support@ccleaner.com

    If possible send your request from the same email address that you used when registering CCleaner.
    (If that's not possible then noting that registered email address in your request, if you can, will make it easier for them to find your account).

    You should get an automatic acknowledgement by return email that your request has been received and is in a queue for action, if you can't see one then check your email spam folder.

  21. You have been answered twice here already, I'm sorry if you cannot understand that answer - here it is again.

    1. Yes, there is currently a bug in CCleaner v5.69 that is causing a 'CPU leak' and slowdow/freeze in certain circumstances.
    2. Whether it happens to you or not depends on how you are using CCleaner.
      It is happening to you personally because you are doing a Wipe Free Space on 3 drives, it is not normal to do that every time you clean.
    3. Yes, it will be fixed in the next CCleaner update.

    To stop your freeze it until the update/fix is available:
    Stop doing the unneccessary Wipe Free Space that you are doing on 3 drives with every clean - Open CCleaner, Clean normally (without the Wipe Free Space), Close CCleaner - then you will not see the freeze.

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