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Andavari

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Posts posted by Andavari

  1. It could be many things, however those that come to mind are:

    1. Spyware infection. Under most circumstances IE really shouldn't lock up, however if there's a spyware infection that messes with IE it can become very unstable -- the same goes for other web browsers that spyware can infect as well.

    2. Some toolbar, or BHO that's making IE unstable. You can see and even disable BHO's that are installed in IE by using:

    Internet Options->Programs->Manage Add-ons

    3. You many need to run IE's maintenance tools: Delete Cookies, Delete Files, and Clear History. Then run CCleaner so that it can mark the index.dat files for deletion on the next system restart.

     

    ---

     

    You can download a third-party freeware browser that isn't easily infected by spyware such as Opera, Mozilla Firefox, or Mozilla Suite.

  2. I've had her run CCleaner initially...that's a given. ;)  Would that not clear the items in step 1?

    CCleaner should but we are afterall talking about Internet Explorer which can be finicky about letting files be removed from it's cache. If her system has ever crashed with IE open there could be files stuck in the cache that are difficult to remove.

  3. Ok, it sounds like the uninstaller for EZAV still won't sometimes actually uninstall the program, it's an old issue that supposedly still exists from the InoculateIT PE days.

     

    Look in C:\Windows for a file named UnVet32.exe, if it's still there it means that EZAV didn't uninstall correctly, which in reality isn't unusual from my experience with it.

     

     

    If UnVet32.exe is still in C:\Windows you'll need to boot into Safe Mode, and then click:

     

    1. Start->Run->and type in: unvet32.exe

    Pay attention to what the uninstaller displays, if it can't remove something you'll have to delete it manually.

     

    2. Depending upon how badly the uninstaller failed after you've ran it you "may" need to manually delete the following:

    * C:\Windows\AVShlExt.dll

    * C:\Windows\System32\ISafeIf.dll

    * C:\Windows\System32\iSafProd.dll

    * C:\Windows\System32\VetRedir.dll

    * C:\Windows\System32\Drivers\VetEBoot.sys

    * C:\Windows\System32\Drivers\VetEFile.sys

    * C:\Windows\System32\Drivers\VetFDDNT.sys

    * C:\Windows\System32\Drivers\Vet-Filt.sys

    * C:\Windows\System32\Drivers\VetMonNT.sys

    * C:\Windows\System32\Drivers\Vet-Rec.sys

    * C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus

    * The EZAV start menu program group located in Start->All Programs

    * In the registry: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Anti-Virus

     

    Note 1:

    If EZAV is the only eTrust software you've ever installed it should be safe to remove in the registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates

     

    Note 2:

    If you had to manually remove any files run UnVet32.exe again to see what it displays. If it displays a successful message it will delete itself, thus a complete uninstall.

  4. I have never used AOL and don't know much about it.

    waol.exe has been a problem with AOL's software for many years in various versions. It can randomly crash etc., and if it's misbehaving there won't be any Internet access via AOL.

     

    As rridgely already stated, uninstalling AOL followed by a reboot and reinstall of AOL is usually the only fix.

     

    Tip:

    Once AOL is reinstalled and working correctly make sure you create a backup of waol.exe, such as zipping it in the folder where it's located.

  5. I don't know if newer versions of Sonic RecordNow (now owned by Roxio) still don't allow the removal of 2 second gaps, which makes it useless for gapless CD's.

     

    If you are wanting to create audio CD's the easy way without any 2 second gaps, with automatic decoding of various formats (mp3, ogg, etc) give Burrrn a try, it only creates audio CD's.

  6. A simple solution without messing with the batch file is to create a link in the All Users startup area in the registry under "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run", or even easier create a shortcut in: "C:\Documents and Settings\All Users\Start Menu\Programs\Startup"

  7. I was wondering that myself, I guess we will see.

    Well the reason I'm wondering is because there's some Setup.ilg files that have uninstall information that pertains to Install Shield itself.

     

    Also removing the contents of the folder will mean if there's broken programs that can self-heal, e.g. Repair Installation/Reinstall will no longer work -- at least those created with Install Shield.

  8. Actually I was wondering if the mothership Microsoft would introduce a Service Pack, or in the next version of Windows the ability to block or at the least warn the user with a prompt about the installation of rootkits.

     

    I really believe since a rootkit can hide from the OS it is a Microsoft responsibility to either prevent, block, or inform a Windows user what's happening blindly to the OS such as unauthorized OS modifications that in itself hide the modifications from the OS.

  9. I'm thinking the bad judgement of Sony or Sony BMG will probably bite them in the ass in the end, thus effecting other areas of Sony -- not just their music division. I surely wouldn't trust installing any of their software after the blatantly without disclosure abuse of their customers. Unfortunately for them they have tarnished their good name by f'ing up in a major way.

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