jhaber Posted June 4 Share Posted June 4 As of today, I can no longer run CCleaner. When I click on run cleaner, I get a popup trying to sell me an upgrade. It doesn't even have an option for no thanks. I can dismiss it and click again on run cleaner, but then the popup returns. Is the free version no longer allowed? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 4 Moderators Share Posted June 4 I thought they had stopped doing this. Others have reported that reinstalling CCleaner had fixed this issue for them. Download an installer from here and double click it to install a new CCleaner: https://www.ccleaner.com/ccleaner/builds Make a note of your licence key if you are going to uninstall before installing a new one. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
peasonearth Posted June 4 Share Posted June 4 I'm using free version and the popup is disabling ability to use. Is the free version no longer free? It worked last night. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 4 Moderators Share Posted June 4 My bad, of course if you have a licence key then you won't see this anyway. Have you tried uninstalling/reinstalling CCleaner? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 4 Moderators Share Posted June 4 I hope the free option is still free and that Piriform/Avast/Norton haven't decided to push the paid option through behind the scenes. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
peasonearth Posted June 4 Share Posted June 4 I uninstalled/reinstalled free version and all is well, at least for now. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 5 Moderators Share Posted June 5 For more info on this topic see: *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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