jhaber

Go figure, but this time it worked, and apologies if any of this is my fault. I'm doubly grateful for the reg file, as it also gets Edge out of the processes showing up in the Windows Task Manager. I'd been unable to kill that by going over services in System Configuration. Thanks!

I was logged in, or I couldn't have commented. But anyhow, my point remains that the software badly needs an update.

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Can I add my voice pleading that an update fix this issue? I, like some in forum threads I've seen, just don't feel comfortable with that complicated a registry edit. The software should, after all this time, be doing the job for us.

Let me add my voice to the complaint. I use the free version, and like others keep finding as of late last week the icon in my taskbar and a new startup item. I can change the settings in CCleaner to uncheck active file monitoring. I can remove the startup item with regedit, or I can disable it in Windows task manager. But no, either way, it just comes back. This is wrong on at least three counts. We have this app to keep the system clean, not to add to memory drains. It's useless, as it's really just another way to keep us with reminders of updates, which the old version did just fine. And worst, any app that doesn't allow users changes to stick is pure evil. This must change.

I saw (with gratitude) a CCleaner app for Kindle Fire. But after running it, finding lots of stuff, the "clean" button was grayed out.

Never thought it'd happen, but I just got zero Google matches for something, and it's in CCleaner. I had gone to Tools to look at installed programs not visible in Windows 10 Settings Apps, to see if any could be deleted. I see in the list Windows Store Experience Host. Not knowing what it is, whether I need it, and whether it's safe to uninstall, I searched the Web -- but it returned only items (which I can't say I understand well) about Windows Shell Experience Host. Any clues what to do? Is this is mistake in CCleaner? Thank you. (I don't see a check box to get notified of replies by email, but cross my fingers.)

You know, I may have to take this back. It's possible it's CCleaner, but also possible it's not. I ran it and successfully rebooted this morning, and inconsistency argues against a cause. It's quite possible that the culprit is Microsoft. I'm still testing, but using the Windows Feedback or Contact Support appls in Windows 10, both of which require logging into a Microsoft account without going into my default browser, may be switching the account to the one with Microsoft. I tried to use Contact Support this morning to ask for help with this issue, and sure enough I was logged out of my local account. The rep on the phone simply denied the issue and told me to contact the OEM for bugs in its installation -- which I no longer even have on my computer.

I found a discussion on this from 2014 that remained unsolved, but hoping something has been learned! Often, and now having reinstalled CCleaner in light of an update, it appears to be deleting my Windows local account. To confuse things further, it dos not do so consistently, I believe. That was scary as can be the first time, as I couldn't log in to my own computer! I figured out that I could log into a Microsoft account (online) and then re-create a local account (which I do without a password, so that it automatically logs in). But I don't want this to happen. Notice that it's a local account that's deleted, nothing involving connecting to the Internet. Thus it has nothing to do with cookies in any of my browsers. I rarely use IE or Edge, and Firefox always removes cookies on exit (except for one, The New York Times), but using Firefox itself does not delete my local account. This behavior is new to me with a new computer and Windows 10. It did not happen in an older computer with Windows Vista. I presume has to be a checkbox in CCleaner under, perhaps System, but what?