GeorgeCB Posted November 25, 2023 Share Posted November 25, 2023 I have recently had to replace my laptop hard drive then reinstall Windows 10. Consquently I have lost my license key. Despite numerous requests to CCleaner I still have not recieved a new activation key. This is poor service indeed. Can anyone advise me on how to get through to CCleaner to resolve this. Many thanks George Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 25, 2023 Moderators Share Posted November 25, 2023 Have you tried this ? https://support.ccleaner.com/s/article/i-ve-lost-my-product-license-key?language=en_US#:~:text=Enter the email you used,can reinstall quickly and easily. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 25, 2023 Moderators Share Posted November 25, 2023 Direct link to the licence lookup tool: https://www.ccleaner.com/support/license-lookup It is in the article that Hazelnut linked too. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
GeorgeCB Posted November 25, 2023 Author Share Posted November 25, 2023 I have tried both of the above several times. I suppose the only option left to me is to cancel my subscription. Link to comment Share on other sites More sharing options...
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