TheAncient Posted August 26, 2023 Share Posted August 26, 2023 See attachment for error message Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 26, 2023 Moderators Share Posted August 26, 2023 Try here https://support.ccleaner.com/s/contact-form?language=en_US&form=general Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 26, 2023 Moderators Share Posted August 26, 2023 For info: "support.piriform.com" has now been discontinued. "support.ccleaner.com" has replaced it. (The changeover has been going on for a couple of years). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
thehod Posted August 26, 2023 Share Posted August 26, 2023 Then why oh why do the the two main links on Help Center Plus (ccleaner.com) still link to https://support.piriform.com ...?!?? Been tearing my hair out.... although to be fair, I'm not quite sure where I got that first address from (but wherever it was, that page really should be taken down / re-linked ! ). Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 27, 2023 Moderators Share Posted August 27, 2023 The support seems to be in a bit of a mess at the moment. I'll flag up that page for attention. (But who knows when they will see the flag and get round to fixing it)) *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Bastet Posted August 28, 2023 Share Posted August 28, 2023 Due to a review I left on Trustpilot I was asked to contact support using the old url which naturally didn’t work so even support are sending out the old link. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 29, 2023 Moderators Share Posted August 29, 2023 Getting beyond a joke, I've flagged that one up too with a screenshot from Trustpilot. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Bastet Posted August 29, 2023 Share Posted August 29, 2023 Glad you found it. Didn’t know whether you wanted a screenshot or not. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
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