Jump to content

Can't Open Desktop Or Email Links After Scan?


HeyDog!

Recommended Posts

Folks, I have the Pro version, I did a registry scan, and now can't open any links. I did the Registry Backup before 'fixing' the issues that were found.

I'm hoping this issue was because of the registry scan, and that there's an easy fix! What can I try?

Link to comment
Share on other sites

by links I mean desktop shortcuts and links in my email. I use Chrome browser, I Can open the FFox browser shortcut but not Chrome.

Edited by HeyDog!
Link to comment
Share on other sites

  • Moderators

For future reference.  Follow the registry advice in my signature (below this post)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

  • Moderators

Reinstalling Chrome was probably the only way that you were going to fix it.

We recommend that you don't regularly use the Registry Cleaner with Windows 10 or 11, only use it if you have a specific problem.
The Registry Cleaner is meant as a tool for fixing things if there is a problem, it is not meant for regular use.

Using any registry cleaner will not speed up your machine in any way, and only saves a few KB of disc space.
Using a registry cleaner on a healthy machine can even 'break' it, as you have found.

Windows 10/11 changes the registry too often to make using any registry cleaner 100% safe.
You might get away with using one occasionally, - but using one regularly can and does lead to problems.

For the official Piriform advice on using the CCleanerRegistry Cleaner see this: https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804

Here is Microsofts' advice on using any Registry Cleaner:
https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities

 

*** Out of Beer Error ->->-> Recovering Memory ***

Keep getting logged out of websites? See this link:
https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

Link to comment
Share on other sites

  • Moderators

My advice is don't try to fix something that is already working how you want it to work.

*** Out of Beer Error ->->-> Recovering Memory ***

Keep getting logged out of websites? See this link:
https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

Link to comment
Share on other sites

  • Moderators

If someting that you use doesn't work like it should work.

*** Out of Beer Error ->->-> Recovering Memory ***

Keep getting logged out of websites? See this link:
https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.