Zomono Posted July 10, 2023 Share Posted July 10, 2023 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 11, 2023 Moderators Share Posted July 11, 2023 Please contact support with details of where you got the licence number from as it looks like you got the key from a third party site (Digiseller) support@ccleaner.com Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 11, 2023 Moderators Share Posted July 11, 2023 (edited) Actually i think the website in the background is just what the poster had up at the time. The error is saying the license server is temporally unavailable and to try again later. I note you speak Russian are you in the country of Russia? Interestingly the webpage says at the bottom of the screenshot [quote] 2 x 648pcs The seller's offer page initiated correspondence through external messaging systems should be ignored. Do not forget that Digiseller blocks funds from the sale for several days. By transferring funds directly to the seller, you risk being deceived![/quote] Edited July 11, 2023 by Nergal ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Zomono Posted July 11, 2023 Author Share Posted July 11, 2023 да я из России из города Москва. Может дело в моем айпи адрессе и моём проживании в россии? Google translate: Quote Yes, I'm from Russia from the city of Moscow. Maybe it's in my ip address and my living in Russia? Link to comment Share on other sites More sharing options...
redwolfe_98 Posted July 11, 2023 Share Posted July 11, 2023 from what i have heard, ccleaner has opted to cut off their products from being offered in russia: https://www.ccleaner.com/knowledge/ukraine-statement Link to comment Share on other sites More sharing options...
Zomono Posted July 11, 2023 Author Share Posted July 11, 2023 15 hours ago, redwolfe_98 said: Из того, что я слышал, Ccleaner решил отказаться от продажи своей продукции в России: https://www.ccleaner.com/knowledge/ukraine-statement странно, но ладно.а если я с украинским паспортом? меня поддержит клинер? Google translate: Quote strange, but okay. what if I have a Ukrainian passport? will the cleaner support me? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 11, 2023 Moderators Share Posted July 11, 2023 Please post in English my ability/want to accurately translate only goes so far. Will translate and post more, but this is an english only forum ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 11, 2023 Moderators Share Posted July 11, 2023 Quote strange, but okay. what if I have a Ukrainian passport? will the cleaner support me? I don't believe so, i think it's based on ip and other factors. The united states currently has embargos against russia. This, as well as possible company stances above my unpaid volunteer paygrade, prevents sales of software in that country. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Zomono Posted July 12, 2023 Author Share Posted July 12, 2023 sorry ^_^ i undestude my browzer automaticly translate the text Link to comment Share on other sites More sharing options...
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