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Recuva stops working at Stage 2

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I have tried three times to recover photos from an SD card. Every time, after hours and hours of scanning (deep scan option) it stops at Stage 2, about 65% done, I get an error message saying Recuva has stopped. The message also has a field to inform about the crash.  However, when I try to do s, it sends it failed to send the report! 

By the way, I have recovered photos from other SD cards so I don't know what the problem could be.


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  • 3 weeks later...
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It sounds as if Windows may be seeing the card reader as being idle (even though it is being accessed) and so putting it into sleep mode; and once it's in sleep mode Recuva can no longer access it to complete the scan of the card.

You sometimes see that with long scans on external drives.

There should be a setting to stop Windows doing that and never put it to sleep, but I'm not sure where it would be for a SD card.

"Devices and Printers" maybe, or perhaps in "Device Manager"? Look for the card reader and right-click it to access the properties/settings.

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Just cancel Stage 2. There must be a difference in the results, I guess, but I have yet to see it.

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