jfgother Posted May 14, 2023 Share Posted May 14, 2023 I have tried three times to recover photos from an SD card. Every time, after hours and hours of scanning (deep scan option) it stops at Stage 2, about 65% done, I get an error message saying Recuva has stopped. The message also has a field to inform about the crash. However, when I try to do s, it sends it failed to send the report! By the way, I have recovered photos from other SD cards so I don't know what the problem could be. Thoughts? Link to comment Share on other sites More sharing options...
Carlosjgfv Posted June 3, 2023 Share Posted June 3, 2023 I have the same problem. After more than one hour discovering, in stage 2.. closed without message... Recovering data in a SD. Help please Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 3, 2023 Moderators Share Posted June 3, 2023 It sounds as if Windows may be seeing the card reader as being idle (even though it is being accessed) and so putting it into sleep mode; and once it's in sleep mode Recuva can no longer access it to complete the scan of the card. You sometimes see that with long scans on external drives. There should be a setting to stop Windows doing that and never put it to sleep, but I'm not sure where it would be for a SD card. "Devices and Printers" maybe, or perhaps in "Device Manager"? Look for the card reader and right-click it to access the properties/settings. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 3, 2023 Moderators Share Posted June 3, 2023 Couple of threads here with ideas to try https://www.reddit.com/r/gpdwin/comments/70b0hv/prevent_sd_card_from_going_to_sleep/ https://answers.microsoft.com/en-us/windows/forum/all/windows-10-2004-makes-sdxc-card-reader-pause-and/6e1a9481-05c3-4134-b95e-bca550308049 https://www.easeus.com/computer-instruction/sd-card-keeps-disappearing.html#4 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Augeas Posted June 3, 2023 Moderators Share Posted June 3, 2023 Just cancel Stage 2. There must be a difference in the results, I guess, but I have yet to see it. Link to comment Share on other sites More sharing options...
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